To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.8
Cleanliness4.4
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All reviews(65)
Positive reviews(55)
Reviews with photos/video(8)
Great service(12)
Negative reviews(4)
Sansany
AC Deluxe Room
Stayed in Aug 2024
Solo travellers
2 reviews
4.5/5
Great
Posted on Sep 27, 2024
Staff are very friendly and helpful. They recommend many good information about sounds healing and bowls. I ordered food and was late, food was delivered to my room. I felt like home.
I wanted to stay there again, but chose new location because I wanted to walk to Buddha stupa.
Response from Property: Dear SansanyThank you for your kind review. We're delighted to hear that our staff was friendly and helpful, and that their recommendations about sound healing and bowls were valuable to you. It's wonderful to know that our service made you feel at home, and we're glad you enjoyed the convenience of having your food delivered to your room.We understand your decision to choose a location closer to the Buddha Stupa for your next stay. Hope you found my information about Singing bowl shop was right and you got the bowls in very reasonable price.We hope you had a pleasant time exploring the area. We would love to welcome you back anytime you're in the vicinity again.Warm regards,Mani Thapa General Manager Hotelbnb Mhepi
Ralph Jesse
Single Room
Stayed in Sep 2024
Solo travellers
7 reviews
5.0/5
Outstanding
Posted on Oct 4, 2024
I am happy with the service and the accommodation! Highly recommended!
Response from Property: Dear Ralph Jesse,Thank you so much for your wonderful feedback! We are delighted to hear that you were happy with our service and accommodation. Your recommendation means a lot to us, and we are thrilled to have met your expectations.We look forward to welcoming you back to Hotelbnb Mhepi in the future!Warm regards,Mani Thapa General Manager Hotelbnb Mhepi
Anonymous User
Single Room
Stayed in Oct 2024
Other
4 reviews
4.7/5
Amazing
Posted on Oct 14, 2024
Very kind and smile to guest.
I feel very glad.
Response from Property: Dear Sirs,Thank you for your kind words. We are delighted to hear that our team’s friendliness and smiles made your stay enjoyable. Making our guests feel glad and welcome is our top priority. We look forward to having you back with us again soon!Warm regards,Mani Thapa General Manager Hotelbnb Mhepi
Guest User
Single Room
Stayed in Mar 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Mar 8, 2024
A very good budget hotel with very friendly staff and environment. It is conveniently located just north of the Thamel district about 20 minutes walking distance with many fine restaurants to choose from. Rooms are tidy and neat. This is my second stay here and I am very happy with the accommodation. I do like the backyard garden area, and the generally quiet neighborhood. Decent food here from the local restaurant. Nice hot showers and cable TV.
Response from Property: Dear Sir,Thank you for your wonderful review and for choosing to stay with us again. We are thrilled to hear that you found our hotel to be a good budget option with a friendly atmosphere.It's great to know that you appreciated our convenient location near Thamel and the variety of restaurants nearby. We're pleased that you found the rooms tidy and neat, and that you enjoyed the backyard garden and the quiet neighborhood.Your positive comments about our hot showers, cable TV, and the food from our local restaurant mean a lot to us. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Mani Thapa General Manager Hotelbnb Mhepi
Rittha
Single Room
Stayed in May 2024
Solo travellers
1 reviews
4.0/5
Very Good
Posted on May 23, 2024
It was a good time.Thank you for teaching me Nepali
Response from Property: Dear RitthaThank you very much for your precious time for the review. We are so pleased to know that you enjoyed your time learning Nepali! If you have any further questions or want to delve deeper into the language, feel free to reach out. Happy learning! And want to thank you for enjoying our service.Hope to get an opportunity to welcome you again.Warm Regards!Mani
MY SI
Single Room
Stayed in Jul 2024
Solo travellers
1 reviews
1.7/5
Posted on Jul 20, 2024
the hotel is dirty and no AC
Response from Property: Dear My SI,Thank you for your feedback. We apologize for the issues you encountered during your stay. Cleanliness and comfort are our top priorities, and we are disappointed to hear that we did not meet your expectations. We are addressing these concerns with our housekeeping team to ensure such situations do not occur in the future.Regarding the air conditioning, we regret any inconvenience caused and are reviewing our facilities to improve our guest experience. We appreciate your comments and hope to have the opportunity to serve you better in the future.Warm regards,Mani Thapa General Manager Hotelbnb Mhepi
Raian Tours and Travels
Single Room
Stayed in Aug 2024
Solo travellers
1 reviews
3.2/5
Posted on Sep 5, 2024
I enjoyed it
Response from Property: Dear SirI'm glad to hear that! Your positive experience is very important to us. If you ever have any more feedback or if there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!Warm regards,Mani Thapa General Manager Hotelbnb Mhepi
Guest User
Stayed in Oct 2023
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Nov 1, 2023
Amazing service
Response from Property: Dear SirThank you for your kind words! We're thrilled to hear that you found our service amazing. Providing exceptional service is always our top priority, and it's wonderful to know that we succeeded in making your experience memorable. We appreciate your feedback and hope to have the pleasure of serving you again in the future!Warm Regards!Mani
Anonymous User
AC Deluxe Room
Stayed in Jul 2024
Solo travellers
388 reviews
4.5/5
Great
Posted on Jul 26, 2024
Because the bus to Pokhara was at 7 o'clock the next day, I found a low-cost hotel. You get what you pay for. The main location is a bit remote, more than 4 kilometers away from the city center, and there are local residential areas nearby, which feels like a slum... so it's cheap.
Facilities: Small but complete, but why do I still have to take a cold shower... No hot water...
Hygiene: There are short hairs on the quilt again...
Environment: Economical and comfortable
Service: Good service attitude, simple and kind.
Original TextTranslated by Google
Response from Property: 親愛的客人,感謝您分享您的反饋。我們很抱歉聽到您在入住期間遇到的問題。對於熱水供應和清潔問題,我們深感抱歉,並會立即採取措施改進。很高興得知您對我們的服務態度表示滿意,我們會繼續努力,為每位客人提供淳樸善良的服務。希望未來有機會再次歡迎您的光臨,讓您體驗到更加完善的設施和服務。祝好,Mani Thapa 總經理 Hotelbnb Mhepi
jaiboon
Single Room
Stayed in Jun 2024
Solo travellers
8 reviews
3.5/5
Posted on Jun 11, 2024
Noisy, the room has a musty smell, the bed is soft, the water is warm, the staff provide good service.
If you want a comfortable and quiet holiday, this is the right place to come. The hotel service staff are very good, especially the security guards. They will do their best to help.
Original TextTranslated by Google
Response from Property: 親愛的客人,非常感謝您分享您的愉快體驗。我們很高興得知您在我們飯店度過了一個舒適並安靜的假期,並且對我們的服務感到滿意。特別感謝您對我們服務人員和警衛的讚美,我們會將您的好評分享給他們,這將激勵我們繼續提供卓越的服務。期待在未來的某一天再次歡迎您的光臨!祝好,Mani Thapa 總經理 Hotelbnb Mhepi
Xiaomianmiandeaiqing
Single Room
Stayed in Mar 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Mar 16, 2024
Single room, cost-effective, with terrace for dining, 7-day stay.
There is a coffee bar garden, the front desk reception is very professional and enthusiastic, and the security and waiter services are also in place.
It is a hotel with good service standards.
Transfer to Pokhara, the manager gave me the ticket, everything was very convenient,
Very good, I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear XiaomianmiandeaiqingThank you for your detailed review! We're thrilled to hear that you enjoyed your stay in our single room with terrace. Providing a cost-effective yet comfortable experience is always our goal. Our team takes great pride in delivering professional and enthusiastic service, from reception to security and waiter service. It's fantastic to know that you found our coffee bar garden to your liking and that our manager made your transfer to Pokhara smooth and convenient. We appreciate your kind words and look forward to welcoming you back on your next visit!Warm Regards!Mani
mcpo
Single Room
Stayed in Feb 2024
Solo travellers
129 reviews
4.2/5
Very Good
Posted on Feb 19, 2024
The following are real pictures and videos I took when I checked into a hotel in Kathmandu, Nepal. I checked into room 201 that day. Hotel location: The transportation in Kathmandu is inconvenient, but it is within walking distance. Hotel facilities: Take a look at the pictures for yourself, they were taken on the day of check-in. Looking at the pictures of bedding and linens, the bed is quite comfortable. No disposable slippers are provided (generally not provided abroad). Hotel decoration: see pictures for yourself. Bathroom: There is no dry and wet separation. Hotel service staff: I personally feel that they are very service-minded
Original TextTranslated by Google
6/8
Response from Property: 親愛的客人,感謝您分享您的真實入住體驗以及照片和視頻。我們很高興得知您對床品和布草感到滿意,並認為我們的床非常舒服。我們瞭解洗手間的設計可能不符合您的期望,並會努力改進。我們非常重視您的反饋,特別是關於服務人員的服務意識。您的意見將幫助我們提升服務質量,為每位客人提供更好的入住體驗。期待在未來有機會再次為您服務。祝好,Mani Thapa 總經理 Hotelbnb Mhepi
空行塔
Single Room
Stayed in May 2024
Solo travellers
28 reviews
3.0/5
Posted on Jun 29, 2024
The waiter’s attitude is very good 👍
Environment and location are convenient
But the water source is gray and black
Originally booked a hotel for 4 nights🏨
As a result, I left the hotel early and transferred to a hotel.
Original TextTranslated by Google
Response from Property: Dear Sirthank you very much for your precious time for the review.Warm Regards!Mani
Fapaifangfengguwen
Single Room
Stayed in Feb 2024
Solo travellers
12 reviews
5.0/5
Outstanding
Posted on Feb 17, 2024
Clean and hygienic, a good experience
Original TextTranslated by Google
Response from Property: Dear FapaifangThank you very much for your review. We are so pleased and thankful to take care of your stay in our hotel.We would be thankful to welcome you again in our hotelWarm Regards!Mani