55 Upper Lake Rd, Nuwara Eliya, Central Province, 22200, Sri LankaView Hotel Details
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W15 Lake Gregory Guest Reviews
4.6/5
Great
48 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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Positive reviews(45)
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Keaidezhuzhu
Deluxe Room With Garden View
Stayed in Jan 2024
Travel with friends
3 reviews
5.0/5
Outstanding
Posted on Feb 23, 2024
A very pleasant stay! There is no check-in at the front desk, the butler will help you directly to check in and bring it to the room. The key used in the room is really made of wood🔑! The hot water is not very stable and will cool down after washing for a while. The swimming pool is indoors, but unfortunately it is closed after 6pm.
We stayed here for 3 nights and enjoyed our experience at the hotel. The accommodation has only 6 bedrooms as it’s an old converted house so the place can be a little loud at times when it’s full. The overall hotel is very clean, cosy and has very friendly staff who were very attentive. A special thanks to Jim Thomas, Upul, Soyza and the team for making our stay pleasant! The food at the hotel has all been very nice. We arranged a cooking class here which was a nice experience too. WiFi connection was good enough to work from.
Response from Property: Dear AyishaY1, Thank you for sharing your feedback! We’re delighted to hear that you enjoyed your stay with us. We're glad you found the hotel clean, cozy, and that our team, including Jim Thomas, Upul, Soyza, and the rest of the staff, made your experience even more pleasant. It’s great to know that you enjoyed the food and had a wonderful time during the cooking class. We're also happy that the WiFi met your needs for working. We hope to welcome you back soon for another memorable stay! Warm regards, Team W15 Lake Gregory
Priyamanth
Stayed in Oct 2024
Solo travellers
5.0/5
Outstanding
Posted on Nov 22, 2024
Highly recommend w15 hotel, all the facilities are amazing, room is super clean, ( lake view , chill weather with Sri Lankan breakfast I never ever forget my entire life ) don’t forget to eat a local foods because food is so delicious Also I never forget the staff they given me great service , specially Mr Upul, lakshan, shimal and other all of them, my big hug for yaaa all . Once again I’d like to tell yaaa all don’t miss Sri Lankan foods there is sooo delicious . Thanks for yaaa all given me great memories Dhanuth,
Response from Property: Dear Dhanuth, Thank you for such a heartfelt review! We're thrilled to know that you had an unforgettable experience with us at W15. From the clean rooms with lake views to the chill weather and delicious Sri Lankan breakfast, it’s wonderful to hear how much you enjoyed your stay. We’re especially delighted that you loved the local cuisine—it truly is a highlight of Sri Lanka, and we're glad it made such a lasting impression on you! Your kind words about our team, especially Upul, Lakshan, and Shimal, mean so much to us. They’re all overjoyed to know they made your stay extra special. Big hugs right back to you! Thank you for choosing us and for sharing such a glowing recommendation. We can’t wait to welcome you back for more great memories and, of course, more delicious Sri Lankan food! Warm regards, Team W15 Lake Gregory
Olivia H
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 21, 2024
W15 Lake Gregory is a very special place to enjoy Nuwara Eliya and was our chosen luxury spot to relax and recharge during our 2 week travels around Sri Lanka. From the delicious herbal tea with honey and hot towels on arrival, to the gorgeous toiletries and loose tea selection in the bedroom. There were so many unexpected generous touches. The bedroom is spacious and the bed is large and luxurious. It gets cold at night in Nuwara Eliya and there was a ‘fire’/ electric heater which was a really nice touch. The bathroom is enormous with a walk-in shower. Temperature & water pressure were ideal. The hotel is small (think luxury guesthouse vibes) and the service is sublime. Warm & personal yet utterly professional. A big thank you to our butler Lakishan & exec manager Jim for how well we were looked after. Finally the gardens are beautiful - perfectly manicured and full of hydrangeas and agapanthus framing a view of lake Gregory and the surrounding town. We feel totally recharged and revitalised. This was a stay to remember.
Response from Property: Dear Valued Guest, Thank you for your lovely review and for choosing W15 Lake Gregory as your getaway in Nuwara Eliya. We're delighted you enjoyed the thoughtful touches, from the herbal tea on arrival to the spacious room, cozy electric heater, and luxurious amenities. Your praise for the personalized service from Lakishan and Jim, as well as the gardens and stunning views of Lake Gregory, means a lot to us. We're thrilled your stay left you feeling recharged and revitalized. We look forward to welcoming you back for another memorable experience! Warm regards, Team W15 Lake Gregory
Roving820661
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 17, 2024
Amazing hotel, even better than the pictures! Kind and nice staff. A rich breakfast and also an excellent dinner. Definitely a place I would like to return to. It is important to note that there may be festivals on weekends and there will be loud music until the night
Response from Property: Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that the hotel exceeded your expectations and that you enjoyed the breakfast and dinner. It’s great to know that our staff made a positive impression We look forward to welcoming you back for another stay! Warm regards, Team W15 Lake Gregory
Scarlett D
Stayed in Jul 2024
Solo travellers
5.0/5
Outstanding
Posted on Aug 19, 2024
Lovely stay! Quaint hotel overlooking Lake Gregory. The view is breathtaking and the hotel is gorgeous. The staff are excellent and make sure your every request is met. Perfect for a relaxing getaway. And don't miss breakfast in the garden. Highly recommend.
Response from Property: Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found the views and our hotel to be breathtaking. Our team takes great pride in providing excellent service, and we're glad we could make your stay relaxing and memorable. Breakfast in the garden is indeed a special treat, and we're happy you enjoyed it. We look forward to welcoming you back for another getaway soon! Warm regards, Team W15 Lake Gregory
RikaMP
Stayed in Jul 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 11, 2024
Wonderful boutique hotel by the lake with fantastic and attentive bulter service. Spacious, unique rooms with large bathroom and amenities. Nice decor with spacious common area for friends to gather to chat and play games or just relax and chill. Beautiful patio facing the well-maintained garden and lake where breakfasts are served. Indoor heated pool on property. High tea can be arranged for special occasions. We really enjoyed our 2 night stay and would love to return again!
Response from Property: Dear Valued Guest, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our property. It’s great to know you appreciated our attentive butler service, spacious and unique rooms, and the beautifully maintained garden and lake views from the patio. We're glad you found the common areas perfect for relaxing and spending time with friends, and that you enjoyed the indoor heated pool and high tea experience. We can't wait to welcome you back for another memorable stay! Warm regards, Team W15 Lake Gregory
subratabarman
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jul 13, 2024
Had a wonderful stay at W15 Gregory Lake! We reached late - around 10:30 in the night - but the reception was as warm as it could be. We were also treated to a freshly prepared dinner almost in the middle of the night. Shimal and Haritha took care of all our requirements during the stay. The rooms are squeaky clean, stuffed with all the luxuries and had a fabulous view of the lake. Manohar, the Chef, prepared excellent meals all through. Overall it was a fabulous family stay and I would recommend it strongly!!
6/9
Response from Property: Dear Valued Guest, Thank you for your wonderful review! We're thrilled to hear that you had an enjoyable stay at W15 Lake Gregory. It's fantastic that our staff took good care of you and that you enjoyed a freshly prepared dinner. We're delighted that you found the rooms clean and luxurious with a fabulous lake view. We'll pass on your compliments to Chef and the staff for their excellent meals and service. We're glad you had a fabulous family stay and appreciate your strong recommendation. We look forward to welcoming you back soon! Warm regards, Team W15 Lake Gregory
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 26, 2024
W15 ia a boutique hotel with a stunning view nearby Lake Gregory. Atmospere is peaceful and inclusive. All the personnel from the manager to the waiters are kind and professional. The Xmas dinner setting was incredible with a beatiful fireplace.
Guest User
Stayed in Nov 2024
Couples
5.0/5
Outstanding
Posted on Dec 24, 2024
Awesome view with great food and service Came to NuweraEliya for Christmas and decided to explore the food scene and so very happy we found this place Did not stay here but went around and checked the place out and the rooms and ambience and as superb and has a heated pool to boot Planning to stay a few days here in our next visit Special thanks to Chef Manoharan for preparing us an excellent lunch Please do try the chicken cordon bleu and his bread pudding The best brown roll was the best we have had Also a very special thanks to Lakshan his service was excellent and made us at home Will be back
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 22, 2024
We had an unforgettable time at W15 Lake Gregory. The views are STUNNING and the villa is beautiful and magical. Thank you to the staff for making our time here so relaxing and enjoyable. Thank you for your attention to detail and dedication to upholding the best standards of luxury. I highly recommend this stay!
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 22, 2024
We loved our stay here - wish it had been longer. The hotel is the most beautiful setting on a hillside with far reaching views across the lake and away from the traffic packed centre. It has an olde world charm about it. The food was delicious. Breakfast on the terrace in the sunshine was a highlight but the real standout was the service - just impeccable. Nothing was too much trouble, Jim and the team were fantastic.