ESTINATE HOTEL NAHA

ESTINATE HOTEL NAHA Reviews

ESTINATE HOTEL NAHA

2 Chome-3-11 Matsuyama, Naha City, Okinawa Prefecture, 900-0032, JapanView Hotel Details
ESTINATE HOTEL NAHA
ESTINATE HOTEL NAHAESTINATE HOTEL NAHAESTINATE HOTEL NAHA
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ESTINATE HOTEL NAHA Guest Reviews

4.2/5
Very Good
66 reviews
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(66)
Positive reviews(63)
Reviews with photos/video(19)
Awesome stay(17)
Friendly staff(17)
Delicious breakfast(13)
Clean and tidy(12)
Great location(11)
Convenient location(11)
Negative reviews(3)
Henry Sun KF
Okinawan Modern Double Room
Stayed in Jan 2025
Family
4 reviews
4.0/5
Very Good
Posted on Feb 22, 2025
Facilities are perfect and new. The room is tidy and clean. But the room is extraordinarily small even for a couple carrying two luggages without children. Space is not enough for both luggage to open. A window is available but blocked. Slightly sunshine is infiltrated. Price for this room is not quite reasonable. Restaurant is good and comfortable.
Response from Property: Thank you very much for using our hotel. Many of the rooms are compact due to the structure of the building, but we do have rooms with king-size beds and twin rooms with theaters, so please consider a different room next time. For safety reasons, the windows in the guest rooms cannot be opened, so we appreciate your understanding. We are also glad that you enjoyed the food in our restaurant. Thank you for your valuable feedback. ESTINATE HOTEL
Guest User
Ryukyu Modern Loft Room
Stayed in Oct 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Nov 18, 2024
Everything is perfect.Great room with everything you need.Friendly and helpful staff.Highly recommend!
Response from Property: Thank you for choosing our hotel.We are glad to hear that you had a pleasant stay during your stay.We are glad that you strongly recommended us!Please come back to ESTINATE when you are in Okinawa again.Our entire staff is looking forward to seeing you.Thank you very much for your time.ESTINATE HOTEL
Guest User
Okinawan Modern King Room
Stayed in May 2024
Couples
18 reviews
5.0/5
Outstanding
Posted on Jul 6, 2024
Highly recommended - location, room, service, breakfast all really good. Would stay here again if visiting Okinawa in future.
Response from Property: Thank you for choosing our hotel.We are glad to hear that you had a pleasant stay with us during your stay.We are located in a convenient place for sightseeing,Please come back again.Thank you for taking time out of your busy schedule to write us.ESTINATE HOTEL
Steve Takehiko
Standard Single Room
Stayed in Dec 2023
Solo travellers
202 reviews
4.0/5
Very Good
Posted on Jan 24, 2024
Overall is very good…lucky I caught that bed bug before I deep sleep…
Response from Property: Thank you for choosing our hotel. We are very sorry to hear that you caught an insect during your stay, and we apologize for any discomfort this may have caused you.We hope you will come back again.Thank you for taking the time to write to us.ESTINATE HOTEL
TimNL
Standard Single Room
Stayed in Apr 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jun 5, 2024
I (solo traveller) have really enjoyed my stay at Estinate Hotel. Its perfectly located (close to Miebashi Station & Naha city centre). The room was perfect and very clean. The hotel itself has a lovely lounge & terrace where you can enjoy the amazing breakfast in the morning and enjoy the free draft beers late afternoon. The best part of this hotel is the staff, who are welcoming, friendly and helpful! I hope to come back one day to Okinawa and if I do, I will definitely come back to this hotel!
Response from Property: Thank you for choosing our hotel. We are glad to hear that you had a pleasant stay with us during your stay. We are honored to hear your compliments about our staff. We are glad you liked our restaurant and free beer. Please come back to ESTINATE HOTEL when you are in Okinawa again. All of us at ESTINATE HOTEL look forward to welcoming you again. ESTINATE HOTEL
Robkitti
Okinawan Modern Double Room
Stayed in May 2024
Travel with friends
6 reviews
4.7/5
Amazing
Posted on Jun 25, 2024
Overall is really great especially the price is reasonable.
Response from Property: Thank you for choosing our hotel.We are pleased that you found our cosmopolitan atmosphere to be very comfortable.We look forward to welcoming you again!Thank you very much for your time.ESTINATE HOTEL
Noccy Squid
Okinawan Modern King Room
Stayed in Nov 2023
Solo travellers
16 reviews
5.0/5
Outstanding
Posted on Jan 1, 2024
This boutique hotel has a lot of character! A cute Mexican restaurant/bar is embedded in the reception area which provides a nice opportunity to mingle with other travelers. There are lots of cute design details and pops of color in the room which made it special compared to a standard hotel. Reception staff very friendly, breakfast was filling and tasty. Would definitely recommend for a stay in Naha, close to the main areas and super close to the ferry terminal too (500 m approx).
Response from Property: Thank you for choosing our hotel.We hope you had a pleasant stay with us during your stay.We are glad you liked our rooms and restaurant!As you mentioned, we are confident in the good location of our hotel.It is only a 10-minute walk to Kokusai-dori Avenue, a short distance to the bus stop and ferry terminal, and a 15-minute cab ride to the airport.We think it is a good location for sightseeing,If you have a chance to visit Okinawa again, please come again. Our staff looks forward to seeing you again.Thank you very much for taking the time in your busy schedule to write this message.ESTINATE HOTEL
Guest User
Standard Single Room
Stayed in Nov 2023
Solo travellers
4 reviews
4.0/5
Very Good
Posted on Dec 21, 2023
Nice hotel in a good location. They don’t provide water but free beer for an hour. However, I would recommend staying clear of that offer. I tried it and the experience was not good. The waitress gave me a food menu with it in such a manner that I felt compelled to ask if I was required to order anything. She denied but when I said I wasn’t hungry, I saw her pulling a face when she walked away. Felt like a scam. I never went there again and overall, it really made me feel uncomfortable there. So, the hotel is good but the restaurant might not be the best experience.
Response from Property: Thank you for choosing our hotel. We are very sorry that we made you feel uncomfortable even though you came to our free beer, which is available only for our guests. We would like to serve you again with all the staff's awareness together again, and we hope to see you again if you would like. Thank you for your valuable feedback. We look forward to seeing you again. Have a happy New Year! ESTINATE HOTEL
Guest User
Okinawan Modern Double Room
Stayed in May 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Jun 22, 2024
Very good
Response from Property: Thank you for choosing our hotel.We are glad to hear your good comments.Summer is in full swing in Okinawa, and the days are getting hotter every day, how are you doing?Please take care of yourself.We look forward to welcoming you again!Thank you very much for your time.ESTINATE HOTEL
Jingshenxiuqi
Standard Single Room
Stayed in Dec 2024
Solo travellers
3 reviews
4.7/5
Amazing
Posted on Jan 10, 2025
The room is as small as ever, the bathroom is very small, the tables and chairs have a certain sense of age, and the door locks are metal keys. The breakfast is a set meal with 4 choices, which is very limited, but I personally think the taste is relatively novel. The toiletries are opposite the bar and can be taken on demand. The service staff is very good and answers all questions. Luggage can be stored for free on the day after check-out.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel. Due to the structure of the building, most of our rooms are compact, but we also have king rooms, loft beds and theatre twin rooms, please take a look at the different rooms next time you visit. We are honored to receive your praise for our employees. We look forward to welcoming you again. Thank you for taking the time to write to us. ESTINATE Hotel
YIHUI
Standard Double Room
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Although the room is small, it has everything it needs, and the restaurant on the first floor has a great atmosphere! The store staff are all very nice👍🏻Recommended!
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are glad to hear that you had a great time during your stay. We are glad to hear that you enjoyed the restaurant and the ambience of the hotel. Please come to Kore ESTINATE HOTEL again when you come to Okinawa again. Our entire staff is looking forward to seeing you! Estinate Hotel
Alexandra Wan
Standard Single Room
Stayed in Nov 2024
Solo travellers
21 reviews
3.0/5
Posted on Dec 25, 2024
The hotel rooms are not suitable for solo travelers and not suitable for families. The soundproofing of the hotel is also very poor. There is no free parking lot in the hotel and you need to go to the adjacent self-paid parking lot to valet park. However, the location of the hotel is convenient, close to the nearby Kokusai Street.
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Response from Property: Thank you for choosing our hotel. Thank you for taking the time to write your opinion about soundproofing. Due to the building structure, the sound insulation in some places is inevitably difficult to improve. We sincerely apologize for the inconvenience caused to you. We were pleased to hear that the hotel was well located and convenient. We hope you will remember us when you come to Okinawa again. Thank you for taking the time to write to us. ESTINATE Hotel
Chen
Standard Double Room
Stayed in Nov 2024
Family
4 reviews
3.7/5
Posted on Dec 9, 2024
The hotel has a good location and convenient living facilities nearby. But room cleaning needs to be improved On the day of check-in, there were yellow stains on the toilet seat and hair on the bathtub. A slightly bad first impression The dining room is small but very warmly decorated Generally good
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Response from Property: Thank you for choosing our hotel. Thank you for taking the time to point out the cleaning issues in the guest room. We are sorry that you felt uncomfortable due to poor cleaning. We will communicate this message to the entire facility, including the cleaning team, and work to improve the situation. If you come to Okinawa again, we hope you will remember ESTINATE HOTEL for a while. Thank you for taking time out of your busy schedule to write this letter. We look forward to your visit again. ESTINATE HOTEL
艾文看世界
Standard Double Room
Stayed in Sep 2024
Family
17 reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
Overall, everything is good, the breakfast is delicious, and the staff's service attitude is very good.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel. We are glad to hear that you had a great time during your stay. We're glad you enjoyed our staff and breakfast! We were very touched that you said everything was fine. We hope to see you again! Thank you for taking time out of your busy schedule to write to us. ESTINATE HOTEL
ひまりこ
Standard Single Room
Stayed in Aug 2024
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
This is my third time staying here. The location is great, about a 7-minute walk from Miebashi Station and within walking distance of Kokusai-dori. The rooms are not large, but they are clean. The breakfast is delicious, so I recommend booking a room with breakfast included if you're staying in Naha.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for using our hotel. We are glad that you had a comfortable stay. We are very happy to hear that this was your third time using our hotel! We are relieved to hear that you enjoyed the convenient location and the breakfast. Please come again! Thank you for taking the time to post your review despite your busy schedule. ESTINATE HOTEL