Hotels near The Lerato, Makati

The staffs are so nice and considerate. When I was ready to leave and had to wait for my booking car, they checked the car number and arranged me to stay in the lobby. When the car arrived, they quickly notified me of it.☺️ The housekeepers are responsible, it’s clean and organized after they make up the room. Don’t forget to tips them cuz they deserve. Needless to say, well amenities make me feel comfortable when I have a long stay.

Except for the hotel transfer which was a catastrophe, we can recommend this hotel. We were staying in a room with a separate bed and living room. We almost did not go outside for lunch and dinner. Mistro on the 35th floor offered superb views and nice dishes except few we did not really like (maybe different taste). The staff, starting from cleaning ladies to the waitresses and managers are friendly and really caring about their services. We can recommend this hotel compared to Hilton where we had bad experiences and Seda Residence is offering more value than Hilton.

Of course! Here’s a sample review: I recently stayed at Grand Valero Suites and had a wonderful experience. Their staffs were incredibly welcoming and attentive, always ready to assist with a smile. My room was spacious, spotless, and well-appointed, with comfortable bedding that made for a restful sleep. The amenities were top-notch and exceeded my expectations. The hotel’s location was ideal, providing easy access to Makati City’s bar, shopping centre and parks Overall, I had a fantastic stay and would highly recommend it to anyone visiting the area! Let me know if you’d like to personalize it further.

The staff are friendly, location is great, but this time the room cleanings were not good enough, the carpet need to be replaced and clean also I asked the housekeeper to change bed sheets because it has a black stains. I booked the room for almost a week and last night I found letter from room head same like you don’t have the right to ask for late check out although I didn’t request it, it wasn’t very nice and I replied to him already. In front of the hotel a heavy sound of construction work.

The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast each morning and loved the convenient location close to major attractions.

We love coming back here because of the prime location and accessibility to everything. We were surprised when one of the Bellman remembers us since our last stay was in January 2024. I just hope that the hotel management will reiterate the staffs to greet the quests no matter who it is what they are wearing. One thing it feels a bit off for me was only once in a blue moon you get a greeting from the staff around especially at the breakfast. Genuine warm hospitality is the best key to make your guest feel special and comfortable. But overall it’s still a good stay. We truly appreciate the handwritten card from the GM. Thank you Shangrila Makati for making my Birthday month a sweet one. Our Home away from Home in Makati.

The facilities and room are really good especially for the price you pay. Spacies room, good and comfortable bed, good bathroom, strong pressure shower etc. Nice pool, but the ultimum is the Spa/Onsen, good place to relax after a day in the busy city. One negative, they have an issue at the reception, the two times I have visited the hotel, check in takes forever, always something. Like Manila airport, looks like no person has a smooth/regular check in. Check out, you have to wait for your deposit gets cleared, also unnecessary long proces, it is 2024! But as said really good facilities and rooms. Neighbourhood little bit sketchy, not dangerous but lot of male and female persons wanna sell you drugs/pills/ services.

This is my first time to stay in New World Hotel and all I can say is that it’s perfect if you have plans to go around Greenbelt and Glorietta. Greebelt 3 is literally just a street away. Room amenities are a bit dated, and you can see that the one mirror is already dirty but all in all it did not affect the quality of my stay. Bed is great, room is spacious and the staff are all kind, welcoming and always greets you with a smile.

The Leez Inn Makati is a small hotel tucked away in a little side street and is a basic budget Hotel. The information provided about the hotel is limited and guests are taken by surprise when they arrive to find out the hotel does not accept any credit cards. This info is not indicated on any travel sites like Expedia Agoda hotels.com etc. The staff are lovely and friendly and are just working with what they have but it is clearly disorganised. I told staff I didn't have the cash and would have to go to a money changer in the morning. I arrived late at night which they accepted and the next day I went out and change my money to Philippine Peso and when I returned to pay my bill they said you don't have the exact money and we don't have any change. I was like ***!A hotel that doesn't accept credit cards and doesn't carry change. Extremely poor! Anyway they asked how much I had and told me to hang on to it and they would try and get some change and if I came back later that evening they should have change for me so eventually this was sorted. The rooms are small and old and very stark in the decor. There is a cabinet and also a wobbly old desk and a chair. There is a bar fridge which keeps things cold. They provide a safe, dental kits, tea and coffee making facilities but NO tea and coffee. There is one tiny bar of soap about the size of a 50 cent coin. There is a small TV on the wall with only two English speaking channels and the reception to the majority of the channels is terrible. The bathroom is very small and the shower only has a shower curtain which doesn't reach the ground so then water goes everywhere. The water takes a long time to heat up. Apart from that the water pressure is reasonable. They didn't give me the room I booked and provided me with two single instead of a queen-size bed and the air conditioning in the room leaked and made a huge puddle of water across the floor each night. The second morning I woke up and asked them could they send someone with a mop to mop up the pool of water, and they agreed, but no one ever arrived to do it. The hotel offers the basics and the beds are actually quite comfortable and the hotel is ok for a couple of nights stay but there are definitely better more modern better equipped properties in the area.

and while the experience had its positives, there were some areas of concern. The towels were not changed and looked old, which was unacceptable. Using the shower area is unsafe as it seemed poorly designed. the water container provided in the room was messy, which was disappointing. It would be much better if the hotel could provide bottled water instead for convenience and hygiene. Another issue was the noise level. The sound from outside was quite disruptive, indicating poor ventilation or insulation. It made it difficult to relax and get a good night's sleep so now like someone laughing loudly and opening the door is truly making me awake, reason I have time to leave a review. For a hotel advertised as five-star on your website, this was far from a five-star experience—especially for someone like me who enjoys staycations. It absolutely did not meet expectations. These issues need improvement for a better guest experience.