JW Marriott Hotel Macau Reviews

The hotel was beautiful and clean. The location is very convenient and is located in an area with easy access to restaurants and shopping. Our room had a great view and was spacious.

We heard some strange sound (like water drop) every day and night in our room which was quite annoying and there was smoking smell despite we were staying at the non smoking floor. Appreciated if the Hotel Management could aware of the problem.

You can forget about early checkin. Could only preregister strictly after 1230pm and had to come back for room key collection from 3pm onwards. The hotel requires 1000HKD for room deposit. We requested for twin beds but was informed there would be additional charges unlike other establishments who not only accommodated to our requests but they also did their best to make our stay memorable. Honestly we expected better service for the price paid. Wouldn’t consider staying here again when we could get better service elsewhere.

The period we travelled is very crowded as there are many concert happening. The hotel overall is good but don't understand why there are no seats available for elderly people to sit while we check in. Poor elderly have to stand almost 2-3hrs while waiting for check in. Hope hotel should review it.

Great stay in the hotel 👍🏻 love the view a lot! Clean and spacious room

Lovely stay with a great view during our 2d1n trip to Macau. The ****** is linked across all hotels within the area and it was a short walk to taipa village for dinner. See pic for our room view.

Got upgraded to a room with an outdoor pool for free ^^ Very happy about that. Spectacular view, great stay to celebrate a special occasion.

Clean and great. convenient location with feee shuttle bus

The name of the hotel reservation holder on the site can only be for one person who makes the reservation, but it is a two-person stay, and if the main booker does not arrive first and is late, it is impossible to check in?, What kind of reservation system is this shape? There is no place to list references or recommendations. And after the reservation, these rights do not apply. I will never use this site again

GREAT HOTEL , GREAT BUFFET, GREAT SERVICE, GREAT LOCATION...

Location is convenient and welcoming staff is nice. The room is also spacious.

It is a great hotel and the breakfast was good. All the staff was very nice and helpful.

Nice view nice food good services good environment

We love to have a staycation here in jw marriott all the staff are so nice and polite. The facilities and amenities is great. The most important was my children had fun in grand deck resort .