Lisbon Serviced Apartments - Avenida Reviews

The apartment was well-equipped to house multiple people, with functional amenities. There is an everyday cleaning service & the location of the apartments is situated close to the city centre (10min by foot) and you have a metro stop (2min) right around the corner. The only tough part was checking in at the kiosk, and getting into the building. (I recommend to call the number at the front door, so they can give you an access code and ask for your reservation number, because if you booked through a thrid party, the booking number is different)

It would be good if the check in process was clearly explained beforehand. You will also need to note that there is a electronic check in monitor located near the lift for the self check in after you enter the building. Checking in via automated system was not that difficult but I had a hard time locating the other unit which was probably about 100metres away. I could not locate it on google maps and the map at the front door was not clear enough for me. The locals who stayed nearby kept telling me that there is only one Avenida Serviced Apartment in the vicnity. If you book this place do note that there are 2 addresses. I managed to find the other unit after trying to make out what the map means. They are not far apart. Just note that it is located adjacently across the road. It will be a sloped road thus there will be some difficulty lugging your luggage around the cobble stone roads. Other than this information that I think the host should share beforehand, the rest are good. Nice large apartment and generally clean and well equipped. I will consider staying here again

We saw several bedbugs on the bed headboard and around kitchen on the counter , so we called to customer support at night but their response was not helpful at all. So we called next morning again but their response was just send them email about that. NOTHING help ! Check in was very hard and had to pay city tax 4€ per person. Just consider again when you book here ! Didnt like here at all !

Good facilities, the apartment is very nice, very good location. Could be more clean in the bathroom, and the tv didn’t had good signal in some channels! It was a good night in Lisbon!

the rooms are clean and convineint.

Not very clean, horrible experience when we came to find out that the apartment next to us got robbed! We were terrified and the apartments owners were not helpful and didn’t provide any support.

Very good location

I LET THE COMMENTS CARRY ME AWAY and ended up sleeping with leaks on top of the bed and the smell of sewage. The experience has been awful, I paid for a “superior” apartment and the facilities have left a lot to be desired. The treatment on the phone and the solutions they have offered me have been null.

The best thing about the hotel is its location. It is very close to the metro, the center and the market. The rooms are generally clean. You can cook your meals. The facilities are sufficient. I recommend you to check in through the hotel's online system. It is very easy. There is no contact person and the loccer room systems are a bit bad.

The service is very mediocre and I do not recommend this hotel very much.

Everything was very good, it was very clean and everything was super nice. The bathroom was super nice

The apartment is not very big, although it is well located near Restauradores Square. The only drawback is that it was difficult to check in.

Complex check-in process, I don't understand how the elevator can be broken without repairing it during our entire stay. The rest was very good but the elevator thing is difficult to understand in a tourist establishment.

The location of the hotel is very good, but the cleaning of the room is not in place. People with the same surname have mites and bags. Also, special attention needs to be paid to the location of some rooms in different places