Bentley Hotel Bosphorus - Special Class

Bentley Hotel Bosphorus - Special Class Reviews

Bentley Hotel Bosphorus - Special Class

Ergenekon, Halaskargazi Cd. No: 23, Sisli, Istanbul, 34367, TürkiyeView Hotel Details
Bentley Hotel Bosphorus - Special Class
Bentley Hotel Bosphorus - Special ClassBentley Hotel Bosphorus - Special ClassBentley Hotel Bosphorus - Special Class
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Bentley Hotel Bosphorus - Special Class Guest Reviews

4.3/5
Very Good
58 reviews
Verified reviews
Location4.6
Amenities4.3
Service4.2
Cleanliness4.3
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All reviews(58)
Positive reviews(33)
Reviews with photos/video(7)
Negative reviews(3)
ssakkaya
Economy Double Room Ensuite
Stayed in Dec 2024
Business travellers
1 reviews
4.7/5
Amazing
Posted on Jan 22, 2025
Excellent location. Very clean bedsheets. Just needs attention to detailed cleaning.
Iuliia Malysh
Deluxe Double or Twin Room
Stayed in Oct 2024
Couples
2 reviews
4.2/5
Very Good
Posted on Nov 28, 2024
Perfect location, good breakfast, nice staff
Guest User
Economy Double Room Ensuite
Stayed in Mar 2024
Couples
1 reviews
4.0/5
Very Good
Posted on May 3, 2024
Everything was nice, the staf behavior was not great though
Learn Vietnamese
Economy Double Room Ensuite
Stayed in Oct 2023
Business travellers
1 reviews
4.7/5
Amazing
Posted on Dec 10, 2023
The service is very good and the room is very clean with daily room service. The only minus point is my window: I don't have any view when opening my window :)
Mustafa
Junior Room, City View, Corner
Stayed in Oct 2024
Couples
23 reviews
4.0/5
Very Good
Posted on Jan 18, 2025
It was good
Guest User
Deluxe Double or Twin Room
Stayed in Oct 2024
Business travellers
7 reviews
4.5/5
Great
Posted on Dec 1, 2024
The hotel is in a good location, within walking distance of the Military Museum. It is very convenient to eat and shop in the surrounding supermarkets. The hotel staff is very nice. I left my glasses at the hotel and kept them properly after a phone call. There are parking spaces on the roadside of the hotel, but not many. The hotel staff will assist with parking. The breakfast is also remarkable. It is a good hotel and recommended!
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Guest User
Economy Double Room Ensuite
Stayed in Sep 2024
Travel with friends
2 reviews
4.5/5
Great
Posted on Nov 3, 2024
Everything was very well arranged clean hotel nice location however we had to ask for coffee in our room every morning. That was less that it was not regularly maintained.
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ERSOY BAVLI
Economy Double Room Ensuite
Stayed in Aug 2024
Travel with friends
1 reviews
4.2/5
Very Good
Posted on Sep 15, 2024
The location is great, the cleanliness is very good, the reception is good, but the staff, especially those working in the food department, are inadequate, they should definitely be trained. When a foreign tourist asked for an omelet, the employee said, "Make an omelet for this, sister." We heard it, if the man knows Turkish, he probably heard it too.
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ElenaDrozdova
Deluxe Double or Twin Room
Stayed in Jun 2024
Family
31 reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
Great hotel in a great location. The rooms are clean, large, I really liked the mattress in the room
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Anonymous User
Economy Double Room Ensuite
Stayed in Sep 2023
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Oct 15, 2023
Very good, the front desk is also very helpful
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Pioneer08561272398
Stayed in Oct 2024
Business travellers
1.0/5
Posted on Nov 8, 2024
Checked in yesterday and had already paid for 3 days but had to check out the next morning. Honestly this place would probably just about hit 3 stars, it’s awful! Do not waste your money, bad service, bad condition of hotel room, we had booked the “best” suite which was horrible. Shower was disgusting, peeling wall paper, no sofa bed although the hotel had advertised a sofa bed. The reception service was bad too Turkan, the receptionist just wasn’t helpful and somewhat rude. Plugpoints don’t work either, the worst experience I’ve had. Breakfast selection was poor too! Save your money fellow travellers! Do not get scammed to book here. Unfortunately we’ve lost our money out on this but wasn’t worth the hardship of staying there
Response from Property: Hello Dear Guest we would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorus and taking the time to express your feedback.We are very sorry for your dissatisfaction, we hope to make up for it on your next stay. I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcoming you again in the nearest future. kind Regards Guest relation Zoha
sanjivb2019
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 29, 2024
Bentley hotel Bosphorus is centrally located, close to the high fashion street in Istanbul. The hotel rooms are exceptionally good, clean with sincere and polite staff. A good breakfast spread is very satisfying. Overall a very good vacation experience with the family. Thanks to Bentley hotel specially Zoha Khan.
Response from Property: Hello Dear guest, we would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorus and taking the time to express your feedback. Your satisfaction is our top priority. We are very happy to read that your overall experience with us was up to your expectations and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcoming you again in the nearest future. Kind Regards Guest relation Zoha
Compass37894194858
Stayed in Aug 2024
Business travellers
5.0/5
Outstanding
Posted on Sep 14, 2024
Everything was good. Room was also clean. Breakfast was good. I highly recommend this hotel.location was near in the center of area. Taksim was also very near. Zoha guest relation was really guiding us and gave professional service. Will come again.
Response from Property: Hello Dear guest, we would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorus and taking the time to express your feedback. Your satisfaction is our top priority. We are very happy to read that your overall experience with us was up to your expectations and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcoming you again in the nearest future. Kind Regards Guest relation Zoha
antriannal
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 9, 2024
I highly recommend this hotel to anyone visiting Istanbul who wants to enjoy their time. The hotel is well-located, exceptionally clean, and the staff is wonderful—always smiling and willing to help. A special thanks to Arjen, who assisted us greatly with information and directions. Arjen, you made our experience memorable! With gratitude, Andreea & Farah!
Response from Property: Hello Dear guest, we would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorus and taking the time to express your feedback. Your satisfaction is our top priority. We are very happy to read that your overall experience with us was up to your expectations and you were pleased with the service you have received from our team. I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcoming you again in the nearest future. Kind Regards Guest relation Zoha
Guest User
Stayed in Feb 2024
Solo travellers
1.0/5
Posted on Mar 1, 2024
‏Honestly the stay was so horrible. The pillow had mascara stains on it. The floor had glitter on it?? The bathroom full of stains and oh my god the shower place was so narrow it’s uncomfortable. I was in tears when I saw the room as I paid the same amount for a room in Hilton or Radisson Blu. I was so frustrated and mad and when I asked for a refund for the rest of the nights as I will not stay there, they refused and started lying to me regarding *********** and refund. I had to make several complains and emails and calls to *********** ‏Honestly it’s still not resolved and I’m not sure if I’ll get my money back but I just want to tell people RUN! This hotel is probably a 3 star hotel but the treatment and the customer service I received was so awful. Also when I carefully started reading the comments on *********** there was something related to a female traveler that got harassed. I wish I had seen these comments before I booked.
Response from Property: Hello Dear Guest we would like to thank you very much for choosing to stay at the Bentley Hotel Bosphorus and taking the time to express your feedback.We are very sorry for your dissatisfaction, we hope to make up for it on your next stay. I hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. kind Regard Guest relation pantea zare