Hotel Kapok Xiaojingwan Bay In Dayawan Zone, Huiyang District, Huizhou, Guangdong, ChinaView Hotel Details
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Hotel Kapok Xiaojing Bay Guest Reviews
4.8/5
Excellent
547 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(547)
Positive reviews(542)
Reviews with photos/video(215)
Delicious breakfast(89)
Friendly front desk staff(57)
Close to beach(50)
Perfect for kids(34)
Offers pick-up/drop-offs(31)
Has play area for children(17)
Loved the beach(10)
Delicious buffet(10)
Negative reviews(5)
Yunkai666
Deluxe 2-bed Room
Stayed in Jan 2024
Family
16 reviews
4.7/5
Amazing
Posted on Feb 12, 2024
advantage
1. Quiet: The hotel is composed of several independent buildings. The park has a large range of activities and is overall quiet.
2. Surroundings: It is about a 5-10 minute walk from the seaside. You can walk a long way along the Wutou Mountain Greenway on the seaside. The scenery is pleasant and it is a good place for running and hiking. There is China Resources Xiaojingwan Commercial Street next to it, which is convenient for dining.
3. In addition to the gym, there are facilities such as badminton, table tennis and swimming pools.
4. The room has a balcony and a clothes drying rack.
shortcoming
1. The room is small and there is no bathtub
2. Although it is built on a mountain, most rooms do not have sea views. Some areas such as restaurants and libraries can see the sea.
3. The privacy on the first floor is poor
Overall it is worth recommending
Original TextTranslated by Google
6/8
Response from Property: Dear guest, thank you very much for staying at the Kapok Hotel at Xiaojingwan Bay and for your recognition of our services, and for taking your precious time to share your feelings. Kapok Hotel is a comprehensive hotel integrating conference, vacation, catering and leisure. The hotel is built on the mountain, and is quiet in the bustle. Half of it is the sea and half of it is the mountain. Thank you again for your recognition and look forward to your next visit. We will do our best to provide you with high-quality services and comprehensive facilities. I wish you a happy life!
The overall layout of the hotel is generous, spacious and bright, with its own corporate style; the room furnishings are simple but technological; the service is warm and hospitable, and the employees are very polite; the cleanliness is absolutely perfect, and the quietness is a surprise for me who has sleep disorders .
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your 5-star review! Xiaojingwan Kapok Hotel is a hotel under the China Resources Group. Since we went online in May this year, we have continuously updated our products, including intelligent transformation, room style types, and furnishings. We have also improved our quality through employee training and other methods. The service quality, in addition, our room attendants are very professional, you can rest assured about hygiene. We also look forward to having you and your family come again to witness the progress of our hotel. Finally, on behalf of our hotel, I would like to send you New Year greetings. I wish you a happy New Year, good luck in the Year of the Dragon, and may all your wishes come true!
Guest User
Deluxe 2-bed Room
Stayed in Dec 2023
Family
37 reviews
5.0/5
Outstanding
Posted on Jan 28, 2024
The location of the hotel is very good👍quiet and clean! The facilities in the room are very good, especially the shower room and toilet have handrails. It is very convenient for taking the elderly out this time. I must like it! The service attitude is also very enthusiastic. That's what we like about it. Would go again.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Kapok Hotel. We are very glad that you have praised the hotel's room facilities, cleanliness and service quality. The hotel advocates "careful service". We are carefully discovering opportunities to provide services to you, providing you with more considerate services and a more comfortable rest environment! Looking forward to your next visit!
thornbird
Comfy Family Room
Stayed in Dec 2023
Other
23 reviews
5.0/5
Outstanding
Posted on Jan 28, 2024
The environment is beautiful, clean and tidy, and the facilities are complete. The best part is that the library's collection of books is of high quality.
Original TextTranslated by Google
Response from Property: Thank you for your 5-star review. Our hotel is a comprehensive hotel with complete facilities and equipment that integrates accommodation, catering, conferences, swimming pools, and sports venues. The occupancy conditions, supporting facilities, environment and services are also among the best in the Xiaojing Bay Area. The housekeeping staff are all veterans who have been employed for 3-5 years, and the cleaning standards are absolutely professional and quality-assured. Thank you again for your positive review and we look forward to your visit again. I wish you a happy day.
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Family
5 reviews
4.5/5
Great
Posted on Jan 15, 2024
I like the hotel environment very much. The service is also very good. The breakfast may be China Resources' own employee meal, which is relatively ordinary. Xiaoxiao Bay has a much better environment than Shuangyue Bay. It's very comfortable to walk.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for staying at Kapok Hotel and sharing your stay experience. We are very happy to know that you are satisfied with the environment and service of our Kapok Hotel. Your satisfaction is the driving force for our progress. However, we are sorry that we did not provide you with a perfect stay experience. After receiving your suggestions, we will immediately reflect on the buffet breakfast dishes and types, hoping to provide customers with a more satisfactory dining experience. We look forward to your next visit and wish you a happy life~
Yehaiziailvxing
Comfy Family Room
Stayed in Nov 2023
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 2, 2024
I specially logged in to add a review. This hotel is definitely worth adding to my collection. It was a little deserted during the New Year's Day holiday. I feel that it was too low-key in terms of publicity (perhaps China Resources Group didn't want this place to be too lively) and it was seriously underestimated. First of all, the hotel is built against the mountain at the end of Xiaojingwan Beach. It is much quieter than other hotels and apartments, but it is by no means remote. It only takes 5-10 minutes to walk from the side door to the beach and to the food street plaza next to the Hua Meridien Hotel. The surrounding environment is also very beautiful, it can be said to be quiet in the bustle; you can enjoy the facilities and services of a star hotel at a public price during holidays, and fully feel the atmosphere and quality of China Resources Group. Both hardware facilities and services are of five-star level, including indoor swimming pools, badminton Facilities such as libraries and libraries are all available. The hotel building is full of college style. It is also very pleasant to take your children and just walk in the yard without doing anything. The buffet breakfast is also very rich in variety. It is the first time that there is fresh rice rolls in so many hotels. People who like quietness and excitement can be satisfied in this hotel and its surroundings. I will share it with my relatives and friends immediately when I get home. Next time I have time, I will definitely book an extra two nights and have a few days of leisure and vacation. I really like it!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Travel with friends
3 reviews
3.5/5
Posted on Jan 1, 2024
The hotel is relatively quiet
But the location is more complicated. The guest rooms and parking lot are far away from the lobby; there will be a bit of a queue when checking in at night.
breakfast! ! After eating, my friend and I got gastroenteritis when we went back! It must be unhygienic or expired
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review and feedback. The hotel design is integrated with the mountain and uses British simple style to create a high-end and innovative leisure courtyard landscape. At the same time, we continue to adhere to the "healthy and delicious" catering concept to provide customers with seasonal and healthy products. I wish you a happy day.
Anonymous User
Deluxe 2-bed Room
Stayed in Nov 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Jan 1, 2024
Very, very good, an experience beyond imagination! The environment is elegant and pleasant, the service is friendly and professional, and the internal facilities are very complete. There is a gym and even a library. I am so happy! The location is also surprisingly good. The seaside is only a stone's throw away and the surrounding area is convenient. It's suitable for both children and parents. Highly recommended!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Xiaoxiaowan Kapok Hotel and taking time out of your busy schedule to leave us a valuable comment! Kapok Hotel has leisure and entertainment facilities such as gym, badminton hall, table tennis hall, yoga room and library. It takes about 5-10 minutes to walk from the seaside. It is very suitable for traveling with parents and children. Here you can feel the holiday good. We hope that next time we can continue to provide you with meticulous service and comprehensive facilities to meet your needs in all aspects during your stay. Finally, I wish you a happy New Year and all your wishes come true!
Kafeianni
Deluxe 2-bed Room
Stayed in Sep 2023
Family
15 reviews
5.0/5
Outstanding
Posted on Oct 22, 2023
The room is clean and smart devices are convenient. The breakfast buffet is rich in variety and suits my and my family's tastes. The hotel has a large area, good greening, quiet and not noisy. If you choose a room close to the seaside, you can walk on the seaside greenway. The sea view is unparalleledly beautiful!
Original TextTranslated by Google
6/12
Response from Property: Thank you to the cutest and most beautiful person on earth in 2023 for your 5-point praise! The overall design of our rooms focuses on a simple and bright style. Each room has a balcony, and each room is equipped with an intelligent guest control system. You only need to call Xiaodu or Xiaodu to control all connected facilities in the room, which is convenient and fast. You can also order a summer afternoon tea, sit quietly on the balcony, enjoy the sea breeze, the fragrance of flowers and the chirping of birds, and enjoy the tranquility of the long summer afternoon ~ We look forward to your stay again!
DJDQ
Deluxe 2-bed Room
Stayed in Sep 2023
Couples
181 reviews
5.0/5
Outstanding
Posted on Nov 1, 2023
I was very satisfied with the breakfast. The ingredients were very fresh, and they were all processed fresh. It looked very fresh at first glance, and it was not something re-processed. My parents were very satisfied.
It was also very quiet at night. The hotel is located further in and is not on the beach. There was not much movement at night. When going to the beach, the hotel has a car that can be taken to the Le Meridien Hotel, and then you can go to the beach to play. I called when I came back and picked him up at the hotel. The service was quite good.
Original TextTranslated by Google
Response from Property: Thank you and your family for choosing Xiaojingwan Kapok Hotel and leaving a satisfactory stay experience. At the same time, we are also very honored to provide you with satisfactory food and high-quality services. We select seasonal ingredients and match the dishes according to the 24 solar terms, combining " With the catering concept of "healthy and delicious at the right time and in the right place", we promise not to add any seasonings such as MSG or essence, hoping to bring healthy and delicious food to our guests. The hotel is built on the mountain, quiet in the bustle, and only 5 minutes' walk from the seaside. - 10 minutes, not only adjacent to the sea, but also isolated from the hustle and bustle of the seaside. It can meet your accommodation needs very well. Thank you again for your five-star rating! We sincerely look forward to your stay again and exploring more wonderful moments in Xiaoxiao Bay with us.
MaiMiao
Comfy Family Room
Stayed in Sep 2023
Family
22 reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
The China Resources Group Training Center, also known as the Kapok Hotel, located on the hillside of Xiaojingwan Bay, opened to the public in May this year. The architectural style is academic style, with red walls and green spaces, and a quiet environment. It has a library, swimming pool, gym, table tennis, badminton, and tennis courts. Some have it. There are many varieties of breakfast, and you can eat until 11 o'clock. It only takes 10 minutes to walk to the Xiaojingwan Sea Viewing Corridor, which is more suitable for those who like to vacation in a quiet environment.
Original TextTranslated by Google
6/12
Response from Property: Dear host, thank you for your love for our hotel and your 5-star review. Recorded through your lens, the "kapok" also bloomed exceptionally beautifully! Our hotel is built on the mountain, quiet in the bustle. The architect's British campus style is not only adjacent to the sea, but also isolated from the hustle and bustle of the sea. It is one of the few facilities in the Xiaoxiao Bay area that is relatively complete and complete. comprehensive hotel. We look forward to your visit again and wish you a happy every day.
talktea
Comfy Family Room
Stayed in Sep 2023
Family
10 reviews
5.0/5
Outstanding
Posted on Oct 4, 2023
The service is very friendly. After checking in, someone will take you to the room.
The breakfast is great and is open until 11 o'clock, which is very friendly for people who like to sleep in.
The room is quite nice and the large writing desk is great.
Gym, swimming pool, badminton, suitable for family outings.
It's a little far to the beach, but the distance brings peace and quiet, away from the dense noise on the beach during vacation.
Original TextTranslated by Google
Response from Property: Thank you for choosing Xiaojingwan Kapok Hotel to spend your wonderful vacation. The hotel has swimming pool, gym, badminton, table tennis hall, yoga room and library and other leisure and entertainment facilities. It is very suitable for family travel, where you can put down everything of the burdens and burdens, and feel the beauty of the holiday. The hotel is built on a mountain, yet is quiet in the bustle. It is only a 5-10 minute walk from the seaside. At the same time, in order to facilitate guests to access the beach and commercial streets, the hotel provides a free shuttle bus service to the seaside. I hope to be able to meet you again at Xiaoxiao Bay Kapok Hotel in the near future!
Lohas Gor
Comfy Family Room
Stayed in Sep 2023
Other
38 reviews
2.5/5
Posted on Oct 4, 2023
What can I say about this hotel? The environment is good and quiet. You can get to the beach within ten minutes. The food for breakfast is OK and the food for dinner is optional (five-star hotel prices, the taste can be random, sometimes salty or sour or bland), hotel facilities and schools It was like a dormitory, and the bathroom was so clogged that the water in the bath could reach the top of your feet. The room security door lock is inactive, and the waiter can swipe the universal card to enter without knocking (no solution). Toothbrushes, bath products and bedding are just like an express hotel. When parking, they said it was full and asked to go to the underground parking lot, but the underground parking lot is even more humorous. At the entrance of the hotel, guests need to carry large boxes and various packages up multiple high steps to enter. It is not people-oriented at all. This is the first time I have encountered such considerations. Logically speaking, China Resources' training base should be good. After all, it is not short of money. I will never stay in this hotel again. Everyone who goes there, if you are a discerning person, choose carefully.
Original TextTranslated by Google
Response from Property: Thank you for meeting me, thank you for your choice! We are very sorry that our last stay did not meet your expectations. We are working hard to continuously improve. For the catering products you propose, we will reorganize and match the dishes based on seasonal ingredients and the 24 solar terms. We promise not to add any MSG, flavors and other seasonings to ensure that we provide healthy and delicious food to our guests. In response to the problem of clogged bathrooms, we have comprehensively inspected the drainage conditions of all guest rooms and established working standards for regular cleaning and inspection. In addition, we have formulated delivery standards and conducted special training for employees to avoid similar problems from happening again. We will supplement and update room bedding and bath products in 2024. In addition, the parking lot stairs have been renovated and slopes have been added to facilitate luggage handling. Thank you again for your valuable suggestions or comments, and we hope that our changes will bring you a different experience!
JessieYli
Deluxe 2-bed Room
Stayed in Aug 2023
Family
6 reviews
5.0/5
Outstanding
Posted on Sep 13, 2023
Every time I come to Xiaojingwan, I always stay at the Kapok Hotel. To be honest, it is really a treasure hotel. It has a large area, many buildings, and complete facilities. The entire hotel environment is like being on a university campus, very peaceful and beautiful. There are libraries, badminton courts, table tennis, swimming pools and gyms. We arrived relatively late. Little sister Tang Taidan called us specifically to ask what time we would arrive. She turned on the air conditioner and prepared snacks for us in advance. After we arrived, she helped us carry our luggage and sent us to the room. She was really attentive and thoughtful and must be praised. For a moment~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for the 5-star review you left for us, and thank you very much for your recognition of the service of our hotel staff. Our hotel is one of the few in the Xiaojing Bay Area that integrates accommodation, catering, conferences, swimming pools, and sports venues. It is a comprehensive hotel with complete facilities and equipment. The occupancy conditions, supporting facilities, environment and services are among the best in the Xiaoxiao Bay Area. Our hotel always adheres to the principle of "three hearts and one pleasure: a comfortable stay, a happy meal, a smooth gathering, and a pleasant stay" "Customer value-oriented, we strive to provide every guest with a satisfactory experience! The best time is on the road, waiting for your visit again, let’s continue the leisurely time on the coast of the South China Sea!
Guest User
Family-friendly Queen Room
Stayed in Jan 2024
Family
7 reviews
1.0/5
Posted on Feb 14, 2024
Very dissatisfied
1. I waited for an hour when checking in. I arrived at the hotel at 2:30 and could not check in until 3:40.
2. The location of the hotel is not good, it is some distance from the seaside, but there is no map or directions outside the hotel. It is very difficult for parents, children or the elderly to go to the seaside.
3. It is difficult to book the hotel shuttle bus. There is often only one bus to the beach every hour, and a lot of time is spent waiting for the bus.
4. It is really difficult to compare the hotel catering quality with that of a five-star hotel. The seafood buffet for 199 only has shrimp, and there is no salmon for sashimi. The meat quality in the barbecue area is average. What is ridiculous is that the buffet for 199 has no ice cream, and the only drinks are Coke and fruit and vegetable juice from Farmer Orchard.
5. There are fewer types of hotel breakfast, which is better than that of Jiji
6. Hotel staff do not say hello to most of the people they encounter in the park, and overall the training is not adequate.
7. Only one roll of toilet paper is provided in the room
Overall, there is a big gap with international five-star hotels, and the price/performance ratio is low.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for visiting Kapok Hotel at Trail Bay and taking the time to share your stay experience. We are very sorry that this stay did not meet your expectations. The issues you mentioned above have been reported to the relevant departments for follow-up in a timely manner. We sincerely apologize to you again, and sincerely hope that you will come again and give us an opportunity to discover our improvements and enhancements, so that we can bring you better service and experience.