JW Marriott Hotel & Suites Saigon Reviews

The staff are very nice and friendly. And they have us upgraded. Room service is very fast super good. The location is very convenient!

Location is excellent. Pool was being renovated. Breakfast was fantastic.

Had a 1 night stay with wife and baby at this hotel, but too bad had to catch a flight in the early morning so we missed our breakfast buffet. Hotel was nice enough to arrange a take and go breakfast set for my family. I was impressed at the hotel staff service. The room was big, spacious and clean, looks new too. When taking the taxi to airport in the early morning, we encountered a running marathon event outside the hotels streets and officials closed the streets, so the taxi had to stop and pick us up another road. The staff was nice enough to help us carry our luggage to the pickup location and explain to the taxi about the road closure.

The whole experience was satisfying. Staff were very friendly and welcoming. The room was clean and comfortable. Only that the hotel is a bit old, but it is good enough for solo travelers or families.

Apartment was perfect for 4! Check-in was delayed due to some error between Trip and the hotel. The hotel staff also came to service the aircon in the middle of our stay (which we were not informed prior)… Service definitely can be improved.

I had a great stay here. My at the front desk made sure my check in was smooth, efficient. She also gave me great advice as to which method of payment was best for the room deposit. The room was spacious, modern, well organized, and well furnished. I just wish they would replace their old TVs with new HDMI accessible TVs. The hotel is also in a great location, right next to a Starbucks and food court and within a short walk of shopping, tourist attractions, and Japan Town. The hotel breakfast was excellent too with the right combo of Asian and Western choices. Highly recommended hotel.

Lovely hotel and great location!

Not bad. Location is not good.

Worst hotel ever in HCMC city

No flush toilet The shower head in the shower is very difficult to use. I can only use the shower head and I don’t know how to hold it. I don’t know how to close the screen that separates the bathtub from the bed. It’s very difficult to open. The faucet in the bathtub is also difficult to use The bed is so comfortable that you fall asleep as soon as you lie down.

The location is excellent, you can reach the main attractions on foot, the breakfast is rich, with many varieties, the service is good, the room is clean, I will choose this place next time I come to Ho Chi Minh City, it's great

The location is excellent, the surrounding facilities are perfect, the room is spacious and the sound insulation is very good.

Facilities: Very good, great location, Sanitation: Very good Environment: Very good Service: Nice

Everything was wonderful.