Hangting Hotel Properties in Harbin

The room was clean, had a smart toilet, and robot food delivery. It was spacious enough for one person with a large suitcase. Across from the hotel was a small, trendy green train-style barbecue restaurant. There were also plenty of other options nearby, like Heytea, cake shops, and spicy hot pot restaurants. There were two subway stations within 200 meters. The hotel rooftop even had a Russian-style chapel design, which looked quite interesting.

The hotel is newly opened and the environment is clean. However, the room on the first day was a bit noisy. I reported this problem to the front desk. The front desk said they would change my room for me, but I slept like this all night without much rest. When I arrived at the front desk the next day, I was greeted by a girl named Xinxin. It should be the manager here. She is very enthusiastic and laughs. After hearing my request, she immediately changed my room and moved me to a higher floor. They also gave me fruits and helped me change the room card for a new room. I hope the hotel employees will be trained according to the standards of Manager Xinxin. I will choose to stay here next time. I also work in a hotel. I welcome her to visit my place and share her experiences with my employees.

We chose this hotel for a one night layover, as it is conveniently located on the opposite side of the AirPort Express Bus stop. It is also not far from Harbin railway station and the metro line 2 (10 min walk) from there you can reach most sightseeing spots, but in Harbin there is always some walking included. Taking a Didi is very cheap though. The first hotel room we were given had a very strong smoking smell, for non smokers unbearable. And this even though I specifically asked for a non-smoker room. After reassigning us a new room, the door card didn’t work. Had to go down to lobby again to get some assistance. The food robot overriding the elevator all the time didn’t make it easier. So all in all the check in process took nearly 40 minutes. Not good. Staff was friendly though. The second room also had a light smoking smell, but after opening the windows bearable. The room was clean and had all necessary equipment. Nothing special though as expected in this price category. All in all the visit was a 3/5 and without the check in troubles could have been a 4/5

Fantastic hotel experience! The location is super convenient, just a few minutes' walk to the subway station, with plenty of dining and shopping options nearby. The room was clean and tidy, the bedding soft and comfortable, and the soundproofing was excellent, so I had a very peaceful sleep. The bathroom had a dry/wet separation, and all facilities were complete and working perfectly. The staff were very enthusiastic, check-in and check-out were efficient, and they patiently answered all my questions. It offers excellent value for money; I'll definitely choose this place again on my next visit and highly recommend it to everyone!

The location is very good in all aspects. There is a bathing center with various delicious food nearby. The hotel is also equipped with a laundry room. The hotel front desk also provides free baby warmers. The room has sufficient floor heating.

Great location! Turn right out of the hotel and you're just a few steps from a fast-food restaurant. The subway station is less than a minute's walk away, and it's about a 10-15 minute walk to the Heilongjiang Provincial Museum, bus station, Qiulin Company, and Songlei Commercial Building. The hygiene is also good; I asked for a new towel late at night and it was handled within minutes. If I had to pick something, the soundproofing isn't perfect, and the TV was a bit laggy, but these are minor issues that don't detract from the overall experience.

The hotel has convenient parking. It is very close to Harbin West Railway Station and the Airport Expressway. The front desk service is very good and the response to requests is very fast. The people are very friendly. When ordering takeout, a robot will deliver it, so you don't have to go downstairs to pick it up. The 24-hour laundry room is really great. Good news for people traveling on business. The public area on the first floor will not disturb others. It has complete facilities. The breakfast is rich in variety and delicious. I like it.

First time staying at this hotel, the overall experience is very good

The hotel environment is clean and tidy, the supplies are complete, the front desk service is warm, and the hotel location is convenient for travel

Highly recommended! The location is great, and parking is convenient. I'll definitely come back again. It's very close to Central Avenue. The service is excellent, the facilities are well-equipped, and the amenities are very new. It's a great choice, and the breakfast is also fantastic. Definitely worth recommending!