Especen Hotel Reviews

It was a nice stay for 3days 2nights. We arrived in time yet the room wasn’t cleaned and prepared so we had to wait 20 mins in the lobby. They have a very friendly staff, however at night there were no person in the reception area, we had some issues but don’t know who to talk to. the numbers can’t be contacted. the location is good were it’snear the old quarter and can walk around. The wifi is too slow.

The hotel is perfectly located in the heart of Hanoi where most of the attractions are located considering its competitive price. We stayed there for four days. The hotel has no lift but we're lucky to be assigned to the second floor. The reception area especially the sofa, has many cat's hair but it's not a problem for us because my wife loves cats. Service is excellent especially in maintaining organized, and clean rooms with complete basic needs.. We only worry for some time where the reception area has no personnel assigned while the main entrance of the hotel is left open with the room keys placed on the front desk. Generally I recommend this hotel for anyone planning to visit Hanoi.

At the heart of the city , with cafes and shops around super convenient to get around ! Perfect for solo traveling or backpacking

Good facilities, clean, enthusiastic staff, suitable for my business trip, near church and hoan kiem lake. Easy transportation

Great hotel with a very comfy bed. Good location Pretty quiet considering it's in a busy city Would recommend for a couple days stay!

Nice location.

The little boy at the reception desk and the lady who made the bed were very nice. I arrived quite early and they checked me in, which was very helpful. There are lots of restaurants nearby. The cathedral is about 1-2 minutes away. There is no elevator. I paid the boy a tip and he brought it for me. I'd like to use it again.

The room was spacious, there were several cafes nearby, a Michelin restaurant was also nearby, and it was right next to the Hanoi Cathedral, so it was convenient for meeting up, so the location was great. Only cold water came out of the shower, and the front desk was sometimes there and sometimes there was no one there.

It was surprisingly quiet, but it would be even better if the shower had a little more power. The location is perfect, near the church.

We entered the accommodation early. We were upgraded to a clean, safe room.

Those who climb stairs are very tall. The fifth floor is as high as the seventh floor! And the face wash water can’t be released on the fifth floor! The environment is noisy! I made a reservation and refused to give up. I couldn’t even climb up. I was speechless!

Very good location On the positive side, the building feels like Vietnam. On the other hand, it is an old building No elevator

The location is convenient for sightseeing in the old town. The rooms are large, clean and comfortable. You can see the cityscape from the balcony. There were three plastic bottles of water. thank you. Amenities included slippers, toothbrush, soap, shampoo, and bath towels, but no hand towels.

Very well located and close to the station. Spacious room with everything you need.