North Star Hangzhou International Expo Center Hotel Reviews

I came to this hotel to see the badminton HSBC World Tour Finals. The hotel was perfectly situated for that, within walking distance. Perfect for a break between sessions, and not having to deal with the crowds and transport rush. Hotel is clean, room very big, staff friendly. The garden was gorgeous too. It's a pity I didn't have more time to enjoy the hotel!

The hotel was clean and tidy, our room had a broken shower head and the aircon didnt really cool the room, we suspected the cleaner turned it back to 26 every time they had been in too as it would only be changed after the room was clean, this was probably the only negative. overall the hotel was very good

The executive suite was as spacious as shown in the pictures with great view over the expo centers and landmark building. The rooms were clean and fairly equipped. There was a lot of cabinets to store your belongings. Facilities are good, gym is correctly equipped and very spacious. Bob at the reception was very helpful. One key improvement is the air conditioning, the room was hot and ventilation requires to open the windows to cool down inside the suite, the AC not being functional at that time of the year. The bathroom mirror lights are also very hot which does not help to cool down the room as the saff keeps it swithed on after the cleaning. Breakfast was fair with a big dining room and choices between western and chinese food options. The lounge bar is a bit lame. I did not try the Sky Garden, i will try next time.

Good Service

Booked this hotel for Mr. Huang's concert. It's great, close to the subway and Olympic Sports Center. The room is clean and spacious. The front desk service is polite and professional. The buffet breakfast is rich and varied.

The first choice for business trips and leisure in Hangzhou, with complete facilities and a quiet environment. Butler Li Yan arranged a room with large and small lotuses in advance. The lighting is particularly good and it is also convenient to walk to the Olympic Sports Center. The hotel staff are very enthusiastic and professional. It is a satisfactory stay experience. Recommended to stay

Hangzhou North Star Hotel is really an impressive hotel! First of all, the location is very superior and the transportation is convenient, which is very convenient for both business trips and sightseeing. The design of the hotel is elegant and atmospheric, combining modern and traditional elements, giving people a sense of fashion and warmth. The room is spacious and bright, with complete facilities and comfortable bedding, which makes people sleep well all night. The hotel's catering is also a highlight. Whether it is Chinese or Western food, it is exquisite and delicious, especially the local specialties, which makes people aftertaste endlessly. The service is impeccable. The staff is warm and thoughtful, always smiling, giving people a feeling of being at home. Whether it is the front desk, room service or restaurant, every detail is handled very well. Manager Zhao in the lobby is very kind and upgraded the room. Considering that there are children, he arranged auspicious numbers away from the elevator. This kind of small details makes us feel good. In addition, the hotel's fitness facilities and conference venues are also very complete, suitable for business people and leisure travelers. In short, Hangzhou North Star Hotel is first-class in terms of hardware facilities and service quality, and it is definitely an excellent choice for accommodation in Hangzhou!

The room arranged by the lobby manager Zhao is very good, the service attitude is good, and the breakfast is delicious and very rich! The environment is beautiful and pleasant, and it is worth looking forward to coming again next time.

Clean and tidy Room temperature is suitable The mattress is not the kind that is so soft that it causes back pain when sleeping. Excellent service attitude

It is very convenient to watch concerts at the Expo Center or watch games at the Olympic Sports Arena. I was assigned a corner room with a large bathroom and a large bedroom. It is close to the subway entrance. It takes 7 minutes to walk without a red light. You can only walk to the Aojing building to eat around. I was catching a flight in the morning, but the navigation was in the opposite direction. The guard said it was Gate 2. I quickly communicated with the driver to walk to "Bo Ao Road", which wasted 10 minutes.

The hotel staff was really warm and caring. They contacted me in advance to arrange the itinerary and gave me a lot of tips. I arrived at the hotel at 6 o'clock in the morning and checked in directly and had breakfast. I had a very good rest. The service was really good.

It was a very satisfying stay. The room was very clean and the facilities were all new. When checking in, I told the front desk that I wanted a room with a view of the sky garden and it was arranged. Finally, they helped me to check out later and store my luggage.

Li Yanyan, the little beauty, is very good at service, proactive, enthusiastic, and friendly. The whole hotel has a good atmosphere, a wide view outside the window, a reasonable and clean room layout, no odor, comfortable bedding, fast shower, and convenient parking😄 The first choice for clean accommodation in Hangzhou is worth recommending👍

In order to watch Mr. Luo's speech, I specially chose a hotel that is closer. The hotel has a superior location and the room landscape design is also very beautiful. Thanks to the guest director Wu Lichao for contacting and sending the location and guide map in advance. The room he arranged was also very good. It was a very good experience!