President Hotel (Guangzhou Sports Center Taikoo Hui)

President Hotel (Guangzhou Sports Center Taikoo Hui) Reviews

President Hotel (Guangzhou Sports Center Taikoo Hui)

No. 586 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510630, ChinaView Hotel Details
President Hotel (Guangzhou Sports Center Taikoo Hui)
President Hotel (Guangzhou Sports Center Taikoo Hui)President Hotel (Guangzhou Sports Center Taikoo Hui)President Hotel (Guangzhou Sports Center Taikoo Hui)
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President Hotel (Guangzhou Sports Center Taikoo Hui) Guest Reviews

4.8/5
Excellent
3373 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3373)
Positive reviews(3234)
Reviews with photos/video(898)
Easy to get around(277)
Friendly front desk staff(270)
Well decorated(121)
Close to metro(102)
Convenient parking(70)
Delicious breakfast(64)
Well designed(54)
Excellent afternoon tea(30)
Negative reviews(139)
Panitsa K.
Executive Suite
Stayed in Dec 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Jan 10, 2025
Highly recommend!! Room: very clean. Chose non-smoking room and it was perfect. Drinking water: plentiful. They were 4 bottles provided in the room and more in front of the elevator. Bathroom: the shower was amazing. Very clean and the mirror is big. Location: 10/10 very close to Gangding station and walkable to Shipaiqiao station. Has 3+ shopping mall nearby. Lots of restaurants around the hotel. I was amazed that for an entire night i didn’t hear any disturbance sound(cuz i didn’t expect much peace cuz the hotel is located in the middle of crowded area) Ps. Shoutout to Ellie & Jarvis. They were really helpful. Even went outside the hotel and communicated with didi’s driver for me. 5/5 to the hotel 5/5 to the staffs
Response from Property: ❤免費健身房 免費洗衣房❤百寶箱暖心服務❤24小時管家服務❤尊敬的賓客: 感謝您入住酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Anonymous User
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Nov 2024
Family
14 reviews
4.7/5
Amazing
Posted on Dec 28, 2024
It looks new and good but traffic jam outside of the main street
Response from Property: ❤臨近太古滙、天河城、花城廣場❤港澳直通巴士上客點❤24小時管家服務❤尊敬的客人,非常感謝您對酒店新貌與品質的認可。關於主幹道外交通擁堵的情況,酒店地處城市繁華地段,周邊商業活動頻繁,人流量、車流量較大,這是城市發展過程中難以避免的問題。我們一直積極關注,但這並非酒店所能直接控制。我們衷心期待城市交通規劃能逐步改善,也希望未來能為您提供更便利的出行體驗。祝您天天開心。
XIN
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Aug 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Sep 19, 2024
1. Service : Really the best services ever for my whole Guangzhou trip since the staffs all really nice especially Helen小覃 🥹 She helped me for my lost parcel and get it back for me. We having this trip in the mid-autumn and hotel provide us mooncake 🥮 too 2. Environment: Really convenient because walking distance only 2mins from the railway station and the shop nearby very easy to access such as restaurant, beverage or convenient store 3. Cleanliness: The room is really big and clean even after the room services the hotel will put it back for us anything that we have used. This hotel really in AI mode too because they will send our ordered take-out meal by using the robot 😍 For total 100/100 for tis hotel experience
Response from Property: ❤️Free gym and free laundry room❤️Dear guests, thank you very much for your praise after your stay. We are glad that President Hotel (Tianhe Gangding Branch) can bring you a wonderful time during your trip to Guangzhou. Your praise has greatly encouraged the entire President family and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. Looking forward to going home again!
Hanan
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Aug 2024
Business travellers
2 reviews
1.5/5
Posted on Sep 9, 2024
Have very bad smell in The corridor to the rooms, And had pictures that resembles Nazi uniform in my room, The breakfast wasn't ready in the dining room and they say it's was because no have enough people, But they refuse to pay me the breakfast money back and ask me to wait in my room for food that they will send half hour later, If you book directly with them without ctrip better to do it in one time, I book the room for 2 days every time and they raise the price in 20rmb every time I extended the room, (530, 550, 580,)
Response from Property: Sorry for giving you a bad experience. According to your feedback, we checked it as soon as possible. The smell in the corridor is actually the daily disinfection that day, and the smell has not yet dissipated. Guangzhou has been hit by heavy rains recently, and we will be more rigorous about hygiene issues. The hotel decoration is in the style of the Republic of China, and the paintings are also, not Nazi, but we value the feelings of every guest, so we also assisted in the evacuation as soon as you gave us feedback, and contacted your Chinese friends to help explain, hoping to alleviate your unhappiness; Regarding breakfast on that day, it was a set meal, and there was a special style for foreign guests. During the communication, the staff's foreign language may need to be improved, which caused some misunderstandings. We sincerely apologize. In addition, you can also check the reviews for the price issue you mentioned. Many guests have a high praise rate for our cost-effectiveness. We also hope that you can contact us to help us further improve and provide better services to our guests.
Thomas SG
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Jan 2025
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Feb 17, 2025
Returned stay at the hotel. A 4-star hotel with 5-star stay experience. Rooms all modern decorated with voice control and automated toilet bowl which many 5-star hotel don’t even have. Breakfast spread is ok. Location wise, it is near to many computers shops and big shopping centre and also many eateries around, besides it has a Macdonald store too. It is also within short walking distance to the metro station.
Response from Property: ❤臨近太古滙、天河城、花城廣場❤24小時管家服務❤港澳直通巴士上客點❤尊敬的賓客: 感謝您入住酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!
Stephen & Nicole Leong
Selected Queen Room
Stayed in Dec 2024
Couples
1 reviews
4.7/5
Amazing
Posted on Jan 18, 2025
I wish to positively commend the staff of the front desk, concierge and room service at President Hotel. I had checked in on 13/1/25 but later requested a change of room to a higher floor for a better view of Guangzhou City, and this request was instantly attended to. The front desk staff have been most helpful. Subsequent requests for assistance to book a DiDi ride have also been excellent. Breakfast lounge serves a good variety of breakfast delicacies. There's also a good restaurant within the hotel for those who wants to eat in. The hotel location is central and near to eating places, and shopping malls. I recommend President Hotel to travellers to Guangzhou City. ,
Response from Property: ❤廣州東站車程約10分鐘❤精美下午茶❤自助早餐❤尊敬的賓客: 感謝您入住酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 發現您似乎不小心點錯評分啦。看到您的滿意,我們心裏暖暖的。希望您下次入住,繼續為我們點亮“全五星”。您可以看下最近的評價,很多客人都給了我們5分好評, 期待下次為您服務!
KKFoong
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Jun 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Very Good location Subway just 100m away From hotel lobby, room very clean and space acceptable fully recommend For family Or Business stay surrouding easily To get variety food and few big Shopping malls. Worth To price u paid
Response from Property: Dear guest, I am truly delighted to receive your full score review. Thank you for your recognition of the Presidential Hotel. The Presidential Hotel is located in the bustling commercial area of Tianhe District, Guangzhou, adjacent to famous commercial shopping centers such as Tianhe City, Zhengjia Plaza, and Victoria Plaza. The room has a panoramic view and is bright and spacious. We strive to provide every guest with a comfortable and reassuring vacation environment, creating an atmosphere that feels like returning home. We look forward to your visit again!
Ming ShaoKoh
Smart King Room (zero Pressure Memory Foam Mattress + Chaise Longue Sofa + CBD Night View)
Stayed in Jun 2024
Solo travellers
2 reviews
4.7/5
Amazing
Posted on Jul 8, 2024
I was very hesitant to book this hotel after reading so many negative reviews in Google. I decided to take a leap of faith after reading positive reviews in Trip.com. I'm glad I did. Hotel may look old from outside but looks new and clean inside. It also preserves the authentic feel. Breakfast was great and taste good. Just perhaps cold. Maybe I was the earliest guest to have breakfast. On location, the hotel is situated at the heart of electronic malls. A 10 minutes walk will lead you to Grand View Plaza. Overall, I love this hotel.
Response from Property: 尊敬的賓客,從您進店開始,酒店服務人員就會隨時關注您的細節服務,做到賓至如歸,我們倡導真誠、熱情、禮儀、周到的待客理念。非常感謝您選擇總統大酒店並留此點評,能得到您這麼高的評價,好開心!希望總統大酒店是您出門在外的第二個家!
Gray Li
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Jun 2024
Business travellers
39 reviews
5.0/5
Outstanding
Posted on Jul 5, 2024
The manager on shift Olivia was exceptionally initiative, polite and did the check out process very quickly. Kudos to her and her team.
Response from Property: Dear Mr Lee,Thank you very much for staying at the Presidential Hotel and sharing your stay experience. We are very proud to see your recognition of our front desk manager. We have always been committed to providing high-quality service to guests, making them stay happy and feel at home. Thank you for your expectations of our front desk team, and we look forward to your next visit!
Ali
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in May 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jun 29, 2024
Nice staffs and respective when i return to guanghzou i will reserve in this hotel... thanks for all the employees and worker at the hotel .. and also the hotel is so clean
Response from Property: Dear guest, hello, thank you very much for staying with us and sharing your experience with us. President Hotel is located next to Gangding Metro Station, with an excellent geographical environment. There are many tourist attractions around. During your next stay, you can also visit the nearby Guangdong Provincial Museum to explore the long history of Guangdong, see the majestic architecture of Guangzhou Grand Theater, stroll along the central axis of Guangzhou, and listen to the small things in Guangzhou. Whether it is the dawn or the night, the scenery of the Pearl River will present different poetic and picturesque scenes. It is also a good enjoyment to appreciate the warm and peaceful atmosphere of Guangzhou from the window! I hope we can have the opportunity to understand your preferences and have the opportunity to serve you again and provide you with a further wonderful stay experience!
Guest User
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Nov 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 16, 2024
Very please with the service from reception, and the overall stay was great. Location is perfect. Room is clean. I will stay again.
Response from Property: ❤北京路步行街28分鐘❤百寶箱暖心服務❤臨近太古滙、天河城、花城廣場❤尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店交通四通八達,距離公交站30米,地鐵站40米,是吃喝玩樂玩轉廣州的首選酒店;我們會繼續努力,總統酒店期待與您相見! 祝您天天開心、事事順利!
Guest User
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
Overall stay at President Hotel was pleasant, accompanied by excellent service from Lon. Highly recommended with a good location near the metro station.
Response from Property: ❤距離珠江新城4公里❤免費健身房 免費洗衣房❤港澳直通巴士上客點❤尊敬的賓客: 感謝您選擇我們並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力, 讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。酒店交通四通八達,距離公交站30米,地鐵站40米,是吃喝玩樂玩轉廣州的首選酒店;我們會繼續努力,總統酒店期待與您相見! 祝您天天開心、事事順利!
Guest User
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Oct 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
The Front desk is friendly, Room clean and organized, location is best with walking distant 20 min to reach most popular shopping center . The only facility need to improve is lift.
Response from Property: ❤24小時管家服務❤地鐵口近100米、近中山三院步行2分鐘❤棋牌室、美容美髮、精美粵菜、廣式早茶❤全屋聲控 外賣可送房間 ❤尊敬的賓客:您好!感謝您的全五星好評!酒店距廣州塔、珠江新城4公里,交通四通八達;客房整體空間色調柔和,簡潔不失優雅、細節帶來温馨,是您外出旅遊的最佳選擇。為您服務是我們的榮幸, 酒店全體員工期待您的下次光臨!
Guest User
Enjoyable Double Bed Room (Tranquil Space+Comfy Sleep Bedding+Intelligent Room Control)
Stayed in Dec 2024
Family
7 reviews
4.2/5
Very Good
Posted on Jan 11, 2025
Staff is attentive and helpful. The location is great. The breakfast is plentiful.
Response from Property: ❤廣州東站車程約10分鐘❤自助早餐❤免費停車場❤尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Guest User
Enjoy The King-size Bed Room (small Refrigerator + TV Projection + Whole-house Voice Control)
Stayed in Oct 2024
Business travellers
13 reviews
4.0/5
Very Good
Posted on Nov 23, 2024
Modern design hotel and good sound proved room. Breakfast was standard with variety of choices
Response from Property: ❤免費健身房 免費洗衣房❤百寶箱暖心服務❤24小時管家服務❤尊敬的賓客: 感謝您入住酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!