Vienna 3 Best Hotel (Guangzhou Haizhu Canton Tower) Guest Reviews
4.5/5
Good
1096 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1096)
Positive reviews(1030)
Reviews with photos/video(138)
Convenient location(206)
Easy to get around(100)
Friendly front desk staff(82)
Classy environment(61)
Convenient parking(48)
Average sound insulation(31)
Close to metro(15)
Loved the night views(8)
Negative reviews(66)
CM Yap
Deluxe Room (2 Beds)
Stayed in May 2024
Family
1 reviews
2.2/5
Posted on Jun 26, 2024
Poor front desk service. Most questions asked were answered in a cold manner. "I do not know" seems to be the standard answer. Not helpful at all. (Mind you, I speak Mandarin, not English.) Strong cigarette smoke smell in common area. Strong old carpet odor in corridor and room. TV remote control is not working. Not recommended for foreign tourists as there are not many choice of restaurants in the vicinity.
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Vienna Guangzhou Tower. We are sorry that we did not bring you a satisfactory stay experience. Thank you very much for your suggestions. If you have any questions during your stay, you can contact the hotel front desk lady to solve them for you. We are really sorry for the inconvenience caused to your stay. We will continue to work hard to provide you with better service and a comfortable environment! ~ I wish you a happy life and look forward to your visit again!
Response from Property: Dear guests: Hello! Thank you for choosing to stay at the Vienna Canton Tower Hotel. I am sorry that I did not bring you a satisfactory stay experience. Thank you very much for your comments. If you have any questions during the check-in process, you can contact the hotel lady at the front desk to solve it for you. I am really sorry. Your stay has caused inconvenience, but we will continue to work hard to provide you with better services and a comfortable environment! ~ I wish you a happy life and look forward to your visit again!
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on May 10, 2024
Henhaohenhai
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Vienna Canton Tower Hotel. Thank you very much for your support and love for the hotel! The hotel's hygiene is cleaned according to standards. I hope you can stay at ease and rest assured! I wish you a happy life and look forward to your visit again!
Glebandariy
Standard Double Room
Stayed in Apr 2022
Solo travellers
89 reviews
5.0/5
Outstanding
Posted on May 22, 2022
My fav middle price chain hotel
Response from Property: Dear guests: Hello! Thank you for choosing to stay at the Vienna Canton Tower Hotel. Thank you for your love and support for the hotel. We will continue to work hard to provide you with better services and a comfortable environment! The hotel only takes 10-15 minutes to walk to Canton Tower. It is 500 meters away from Haixin Bridge and only takes about 3 minutes to walk. It is also very close to the Pearl River! During the epidemic, the hotel has been disinfected regularly, and has also provided you with masks and hand sanitizer. I hope you can have a safe stay! I wish you a happy life and look forward to your visit again!
Rohit
Standard Double Room
Stayed in Sep 2023
Solo travellers
37 reviews
2.0/5
Posted on Dec 2, 2023
Very avg hotel
Response from Property: Dear guests: Hello! Thank you for choosing to stay at the Vienna Canton Tower Branch. We are sorry that we did not bring you a satisfactory stay experience. Thank you very much for your comments. If you have any questions during the check-in process, you can contact the hotel front desk lady to solve it for you. We are available 24 hours a day. I can handle the problem for you~! We are really sorry for the inconvenience caused to your stay. We will continue to work hard to provide you with better services and a comfortable environment! ~ I wish you a happy life and look forward to your visit again!
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 19, 2025
The service attitude is very good and the location is excellent. It is very close to the Guangzhou Tower and even closer to the Haixin Bridge. Opposite is the Zhujiang New Town. The morning tea shop across the road tastes very good👍It is a very good choice👍
Facilities: Good!
Hygiene: Good
Environment: Good
Service: Good
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇入住維也納廣州塔店,感謝您對酒店工作人員的認可,我們會繼續努力給您提供更優質的服務和舒適的環境!酒店步行到廣州塔衹需要10-15分鐘哦,距離海心橋500米,步行3分鐘左右就到了呢,離珠江也是很近噠!希望您住的安心,放心!祝您生活愉快,期待您的再次光臨!
Tianshanyouyou
Superior Double Room
Stayed in Jan 2025
Family
36 reviews
5.0/5
Outstanding
Posted on Feb 11, 2025
The hotel is in an excellent location, very close to the Guangzhou Tower, which can be reached in more than 20 minutes on foot. Along the way, you can enjoy the street view of Guangzhou and feel the unique charm of this city. There are also Metro Line 3 and Line 8 nearby, which are very convenient for going to Zhujiang New Town, Pazhou Exhibition Center, or other popular attractions. The surrounding commercial atmosphere is strong, with shopping malls, restaurants, and convenience stores, so you don't have to worry about eating, drinking, and having fun.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!歡迎您下榻維也納廣州塔店,酒店步行到廣州塔衹需要10-15分鐘哦,離珠江也是很近噠!酒店500米處就有公交站,地鐵站就在廣州塔下面。我們會繼續努力給您提供更優質的服務和舒適的環境!祝您生活愉快,期待您的再次光臨~!
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Feb 3, 2025
It's great👍🏻, thanks to the beautiful lady at the front desk, wish her a happy new year!
Thanks to the people of Guangzhou, have fun
Sun Yat-sen University is very beautiful
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇入住維也納廣州塔店,感謝酒店的喜愛,入住酒店都是可以免費停車的哦!我們會繼續努力給您提供更優質的服務和舒適的環境!~祝您生活愉快,期待您的再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 1, 2025
The room is very clean. It is very convenient to travel. There is free parking! Thumbs up! It is very close to the Guangzhou Tower. The hotel price is also very reasonable. Avoid holidays. It will be cheaper
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Vienna Guangzhou Tower Hotel. Thank you for your love for the hotel. You can park for free when you stay at the hotel! We will continue to work hard to provide you with better service and a comfortable environment! ~ I wish you a happy life and look forward to your visit again!
Guest User
Superior Room (2 Beds)
Stayed in Dec 2024
Travel with friends
3 reviews
4.7/5
Amazing
Posted on Jan 13, 2025
The hotel is close to the Guangzhou Tower. It is very comfortable to walk back to the hotel from the Guangzhou Tower along the Pearl River. The room is very clean and tidy, and the service is good.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Vienna Guangzhou Tower Hotel. Thank you for your love for the hotel. You can park for free when you stay at the hotel! We will continue to work hard to provide you with better service and a comfortable environment! ~ I wish you a happy life and look forward to your visit again!
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
The hotel smells very comfortable, clean and sanitary. The front desk service is very enthusiastic. The main hotel is very close to the Guangzhou Tower and you can walk there. A very good stay experience
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Vienna Hotel Guangzhou Tower. Thank you for your love and support for the hotel. We will continue to work hard to provide you with better services and a comfortable environment! It only takes 10-15 minutes to walk to the Guangzhou Tower. It is 500 meters away from the Haixin Bridge, which is about 3 minutes' walk away. It is also very close to the Pearl River! I wish you a happy life and look forward to your visit again!
Guest User
Standard Double Room
Stayed in Nov 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Dec 27, 2024
Very good, warm reception, convenient transportation, easy to find, indoor air purifier to ensure indoor air quality, tea and food machines on the first floor, very convenient, very close to Guangzhou Tower, you can go to see the tower at any time
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing to stay at Vienna Guangzhou Tower. Thank you for your recognition of the hotel staff. We will continue to work hard to provide you with better services and a comfortable environment! It only takes 10-15 minutes to walk to the Guangzhou Tower. It is 500 meters away from the Haixin Bridge, which is about 3 minutes' walk away. It is also very close to the Pearl River! I hope you can live in peace and rest assured! I wish you a happy life and look forward to your visit again!
Anonymous User
Standard Double Room
Stayed in Nov 2024
Other
11 reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
This five-star hotel is really worth it! The room is spacious and bright, the bed is soft and I slept soundly. The room is also very clean, and the staff are very considerate.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Welcome to Vienna Hotel Guangzhou Tower. It only takes 10-15 minutes to walk to Guangzhou Tower. It is also very close to the Pearl River! There is a bus stop 500 meters away from the hotel, and the subway station is just below the Guangzhou Tower. We will continue to work hard to provide you with better service and a comfortable environment! I wish you a happy life and look forward to your visit again~!
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2024
Couples
6 reviews
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel is in a very good location! It is very close to Guangzhou Tower, Guangzhou Bridge and Haixin Bridge. It is very good to take photos at these spots. The hotel is also close to the subway station. There is a restaurant on each side of the hotel. The Hunan restaurant tastes good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇入住維也納廣州塔店,酒店步行到廣州塔大約15分鐘呢,晚上還可以到珠江邊欣賞美麗的珠江夜景呢!我們會繼續努力給您提供更優質的服務和舒適的環境!~祝您生活愉快,期待您的再次光臨!
Guest User
Standard Double Room
Stayed in Nov 2024
Other
4 reviews
5.0/5
Outstanding
Posted on Dec 12, 2024
I really like staying in Vienna. I will choose to stay in any city I go to. This Vienna is very close to the Guangzhou Tower and can be reached on foot. It is very convenient. I really like the front desk staff. The service attitude is super good and the smile is super sweet.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Vienna Guangzhou Tower Hotel. Thank you for your recognition of the hotel staff. We will continue to work hard to provide you with better services and a comfortable environment! It only takes 10-15 minutes to walk to the Guangzhou Tower. It is 500 meters away from the Haixin Bridge, which is about 3 minutes' walk away. It is also very close to the Pearl River! I wish you a happy life and look forward to your visit again!