Shenzhen Miruo Earl Hotel (Luohu Port Railway Station) Guest Reviews
4.2/5
742 reviews
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Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(742)
Positive reviews(681)
Reviews with photos/video(193)
Convenient location(130)
Easy to get around(104)
Close to train station(58)
Great value for money(56)
Friendly front desk staff(55)
Average sound insulation(27)
Perfect for business trips(26)
Many dining options(6)
Negative reviews(61)
Clint Wensley
Boutique Queen Room
Stayed in Sep 2024
Business travellers
80 reviews
4.2/5
Very Good
Posted on Oct 10, 2024
Easy place when your bouncing around Shenzhen or Hong Kong. Shenzhen Metro is the best on earth. Hotel was good, clean, close to Luo Wu, and lots of choices for food. I will stay again
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at the Earl Miro Hotel Luohu Port Branch and giving us your evaluation. We believe that serving every customer well is our most sacred and great mission. We will continue to improve our quality and bring you a better stay experience! Our hotel is located in Tiexin Building, No. 1032, Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from Guomao, and a 5-minute drive from Dongmen Old Street. It is located at Exit A1 of Renmin South Road, Metro Line 9, and diagonally opposite Luohu Station of Metro Line 1. You can take the subway to various major traffic arteries in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement the system of one guest disinfection, so that you can stay at ease and sleep comfortably. Thank you for your support to the Earl Miro Hotel and look forward to your next visit!
Cynthia_loves_travel
Elegant Double Room
Stayed in Oct 2024
Travel with friends
11 reviews
4.0/5
Very Good
Posted on Nov 20, 2024
The hotel have steps to climb up and down so if you carry heavy bag need to take note
Response from Property: Dear guest: The hotel has an elevator. The sixth to eighth floors of the hotel are all elevators. You may have remembered it wrong! Welcome to visit us next time!
MURTAZA
Elegant Double Room
Stayed in Aug 2024
Business travellers
19 reviews
3.7/5
Posted on Oct 2, 2024
It is very near from the Lu hou railway station
But the cleanliness is not good
Response from Property: Dear guests: The hotel is located in the bustling Luohu Port business district, surrounded by famous shopping malls, Exit A1 of Renmin South Station of Metro Line 9, Exit C of Luohu Station of Line 1, Luohu Port and the train station are all 5 minutes' walk away In about 10 minutes, walk through the underground passage and turn right to reach the hotel. If you can't find a guest, you can call the hotel's switchboard and we will arrange for a staff member to pick you up at Luohu Port. Wish you a happy life!
chi wai
Boutique Queen Room
Stayed in Oct 2024
Solo travellers
1 reviews
2.0/5
Posted on Nov 5, 2024
not good。。。my room next to train tracks。。disapponited
Response from Property: Dear guests: Some rooms in our hotel are a bit noisy. If you need a quiet room, please call the front desk to change or upgrade your room. I wish you a happy life!
Bipin Gaire
Elegant Double Room
Stayed in Jun 2024
Travel with friends
1 reviews
1.0/5
Posted on Jul 16, 2024
Too bad for the rating and fotos. Trip must remove this property.
Response from Property: Dear guest, we are deeply sorry for your experience during your stay in the hotel. It is a pity that we were not able to provide you with a satisfactory stay. I really don't know what you encountered in the hotel that made you dissatisfied. I hope you can communicate with the front desk in time when you encounter problems. We will try our best to help you deal with them. All our efforts are to give our guests a good stay environment. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Elegant Double Room
Stayed in Oct 2024
Travel with friends
1 reviews
4.0/5
Very Good
Posted on Dec 5, 2024
The room has mold in the sink area
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Count Miró Hotel Luohu Port Branch and giving us a review. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located in Tiexin Building, No. 1032 Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from the International Trade Center, and about a 5-minute drive from Dongmen Old Street. Exit A1 of Renmin South Road of Metro Line 9, Metro 1 Diagonally across from Luohu Station of Line No. 1, you can take the subway to various major transportation thoroughfares in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one disinfection system, so that you can stay at ease and sleep well. Thank you for your support of Hotel Count Miró and look forward to your next visit!
Guest User
Elegant Double Room
Stayed in Nov 2023
Business travellers
11 reviews
4.2/5
Very Good
Posted on Dec 6, 2023
Close to Hong Kong.
Close to train station and subway station.
Many restaurants around.
Nice front desk services.
Reasonable price.
Response from Property: Dear guest, thank you very much for choosing to stay at Count Miró Hotel Luohu Port Branch and giving us a perfect review. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located in Tiexin Building, No. 1032 Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from the International Trade Center, and about a 5-minute drive from Dongmen Old Street. Exit A1 of Renmin South Road of Metro Line 9, Metro 1 Diagonally across from Luohu Station of Line No. 1, you can take the subway to various major transportation thoroughfares in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one disinfection system, so that you can stay at ease and sleep well. Thank you for your support of Hotel Count Miró and look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Nov 2023
Other
25 reviews
5.0/5
Outstanding
Posted on Dec 23, 2023
Good!Good!Good!
Response from Property: Dear guest, thank you very much for choosing to stay at Count Miró Hotel Luohu Port Branch and giving us a perfect review. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located in Tiexin Building, No. 1032 Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from the International Trade Center, and about a 5-minute drive from Dongmen Old Street. Exit A1 of Renmin South Road of Metro Line 9, Metro 1 Diagonally across from Luohu Station of Line No. 1, you can take the subway to various major transportation thoroughfares in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one disinfection system, so that you can stay at ease and sleep well. Thank you for your support of Hotel Count Miró and look forward to your next visit!
執行長
Cozy Queen Room
Stayed in Jan 2025
Business travellers
40 reviews
5.0/5
Outstanding
Posted on Feb 11, 2025
This is a nice hotel, very close to the checkpoint, with lots of snacks and souvenirs
The room is of high quality, breakfast is a good choice, the service staff is very nice and lovely
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Miro Hotel Luohu Port and giving us your evaluation. We believe that serving every customer well is our most sacred and great mission. We will continue to improve our quality and bring you a better stay experience! Our store is located at Tiexin Building, No. 1032, Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from Guomao, and a 5-minute drive from Dongmen Old Street. It is at Exit A1 of Renmin South Road of Metro Line 9 and diagonally opposite Luohu Station of Metro Line 1. You can take the subway to all major transportation arteries in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one-disinfection system to ensure you stay in peace and sleep well. Thank you for your support of Count Miró Hotel and we look forward to your next visit!
Huashenlaosi
Elegant Double Room
Stayed in Jan 2025
Family
63 reviews
5.0/5
Outstanding
Posted on Feb 9, 2025
It is very close to Luohu Port, which is convenient for customs clearance the next day. The hot water and air conditioning in the room are very powerful, and breakfast is provided. There are also many restaurants and night stalls downstairs. If you check in early, there will be the sound of the railway passing by, but it is still very quiet at night. The boss and the boss lady are very friendly, the price is affordable, and I will come again next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at the Earl Miro Hotel Luohu Port Branch and giving us your evaluation. We believe that serving every customer well is our most sacred and great mission. We will continue to improve our quality and bring you a better stay experience! Our hotel is located in Tiexin Building, No. 1032, Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from Guomao, and a 5-minute drive from Dongmen Old Street. It is located at Exit A1 of Renmin South Road on Metro Line 9 and diagonally opposite Luohu Station on Metro Line 1. You can take the subway to various major traffic arteries in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement the system of one guest disinfection, so that you can stay at ease and sleep comfortably. Thank you for your support to the Earl Miro Hotel and look forward to your next visit!
Guest User
Elegant Double Room
Stayed in Dec 2024
Travel with friends
4 reviews
4.2/5
Very Good
Posted on Feb 4, 2025
The boss and the front desk lady and brother are very nice. They are very enthusiastic to recommend us nearby food and entertainment. The boss also gave us breakfast during the Spring Festival. It is close to Luohu Port, which is convenient for customs clearance! The hotel also has a balcony for drying clothes, which is very convenient. It is cost-effective and I will stay here again next time I go to Shenzhen! I wish the boss a prosperous business!
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at the Earl Miro Hotel Luohu Port Branch and giving us your evaluation. We believe that serving every customer well is our most sacred and great mission. We will continue to improve our quality and bring you a better stay experience! Our hotel is located in Tiexin Building, No. 1032, Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from Guomao, and a 5-minute drive from Dongmen Old Street. It is located at Exit A1 of Renmin South Road on Metro Line 9 and diagonally opposite Luohu Station on Metro Line 1. You can take the subway to various major traffic arteries in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement the system of one guest disinfection, so that you can stay at ease and sleep comfortably. Thank you for your support to the Earl Miro Hotel and look forward to your next visit!
Anonymous User
Cozy Queen Room
Stayed in Dec 2024
Other
6 reviews
1.7/5
Posted on Jan 29, 2025
1. There is a strong smell in the room, which makes me dizzy.
2. There are yellow marks on the bedding and pillow.
3. The exhaust and lighting in the bathroom share a switch. If you want to keep the exhaust at night, you have to turn on the light at the same time, which is too inconvenient.
4. The hot water is too slow. Even if it is turned to the limit, the water is not hot after you wash up, and the hot water for the shower is the same.
5. I don’t know if the guest rooms are equipped with adult supplies. Is it appropriate for the guest room with children to have adult supplies?
6. The front desk phone can’t be dialed with the room landline, but it can be dialed with the mobile phone. There is no room service at night, and the emergency situation is not handled in time.
7. There are few types of breakfast, the taste is average, and it is acceptable.
The only thing that satisfies me is that there is a small balcony where you can dry clothes.
The first time I stayed in this hotel, the experience was very bad!
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry for bringing you an unpleasant stay experience. Xiaomi feels very sorry. I feel guilty that you trust Xiaomi so much, but we did not provide you with the environment and service you wanted. I am glad that you are willing to open your heart and raise the problems we have. I apologize to you again for not being able to provide you with a good stay experience and failing to live up to your expectations of us. All reasons and explanations are pale and powerless. Xiaomi can only continue to strengthen itself and improve its services. The hotel must use its actual actions to get your forgiveness. Looking forward to your next visit!
CHAO HUA
Elegant Double Room
Stayed in Oct 2024
Family
17 reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
The location of Count Miro Hotel is very close to Luohu Port, with convenient transportation and within walking distance. There are convenience stores around the hotel. The accommodation comes with a simple breakfast for easy eating. The staff at the counter have good service and attitude.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Count Miró Hotel Luohu Port Branch and giving us a review. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located in Tiexin Building, No. 1032 Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from the International Trade Center, and about a 5-minute drive from Dongmen Old Street. Exit A1 of Renmin South Road of Metro Line 9, Metro 1 Diagonally across from Luohu Station of Line No. 1, you can take the subway to various major transportation thoroughfares in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one disinfection system, so that you can stay at ease and sleep well. Thank you for your support of Hotel Count Miró and look forward to your next visit!
qingxinxin
Boutique Queen Room
Stayed in Oct 2024
Couples
19 reviews
5.0/5
Outstanding
Posted on Nov 10, 2024
Facilities: A relatively cost-effective hotel; the facilities are complete but not new, the rooms are not big
Sanitation: This is really good, basically guaranteed
Environment: I stayed in the room at the very edge; it was right in front of the railway and I could hear the noise
Service: I don't know, basically OK
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at Count Miró Hotel Luohu Port Branch and giving us a review. We believe that serving every customer well is our most sacred and great mission. We will continue to improve the quality and bring you a better stay experience! Our store is located in Tiexin Building, No. 1032 Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from the International Trade Center, and about a 5-minute drive from Dongmen Old Street. Exit A1 of Renmin South Road of Metro Line 9, Metro 1 Diagonally across from Luohu Station of Line No. 1, you can take the subway to various major transportation thoroughfares in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement a one-guest-one disinfection system, so that you can stay at ease and sleep well. Thank you for your support of Hotel Count Miró and look forward to your next visit!
take_it_easy
Elegant Double Room
Stayed in Sep 2024
Other
153 reviews
5.0/5
Outstanding
Posted on Oct 17, 2024
The hotel is located near Shenzhen Railway Station in Luohu District, only about five minutes away from the railway station, subway station and Luohu Port, and it is just across an underground passage. The hotel front desk service is enthusiastic and arranged a quiet room for us. The room is clean and hygienic, and there is a small balcony for drying clothes with a clothes cross, which is very convenient for drying clothes. There is also free laundry and breakfast, which is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for choosing to stay at the Earl Miro Hotel Luohu Port Branch and giving us your evaluation. We believe that serving every customer well is our most sacred and great mission. We will continue to improve our quality and bring you a better stay experience! Our hotel is located in Tiexin Building, No. 1032, Heping Road, Luohu District, Shenzhen. It is a 5-minute walk from Luohu Port and Luohu Railway Station, a 5-minute walk from Guomao, and a 5-minute drive from Dongmen Old Street. It is located at Exit A1 of Renmin South Road on Metro Line 9 and diagonally opposite Luohu Station on Metro Line 1. You can take the subway to various major traffic arteries in Shenzhen, and the transportation is very convenient. Our guest rooms strictly implement the system of one guest disinfection, so that you can stay at ease and sleep comfortably. Thank you for your support to the Earl Miro Hotel and look forward to your next visit!