HAZENS Hotel (Chengdu Chunxi Road, Tianfu Square) Guest Reviews
4.8/5
Excellent
2599 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
“yy” is so nice,They were very thoughtful and served us sweet soups and pastries, which were delicious. It's so warm.
Response from Property: 尊敬的賓客~非常感謝您的5分好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小藝會是您回憶裏最温馨獨特的那一個!祝:安好!
watcharaporn
Themed Room (2 Beds+Fresh Air System+Zero Pressure Mattress+Mini Fridge)
Stayed in Dec 2024
Travel with friends
2 reviews
4.7/5
Amazing
Posted on Dec 10, 2024
“yy”and“ LL”are Enthusiasm helps us, the bed is also very comfortable, the pillow is very soft, it is very easy to sleep.
Response from Property: 尊敬的賓客,您好:非常感謝您選擇入住成都春熙路天府廣場合正藝品酒店,很開心酒店工作人員的工作能夠得到您的肯定,您的讚美將成為我們工作的源動力,我們將繼續保持高品質要求的服務標準,竭力為每一位客人打造温馨舒適的入住體驗!您的滿意是我們最大的動力,祝您工作順利,天天開心!
LEONtheTRAVELLER
Basic Queen Room
Stayed in Dec 2024
Travel with friends
20 reviews
5.0/5
Outstanding
Posted on Dec 6, 2024
My stay at Hazens Hotel was excellent. The spacious lobby offered ample seating, and the welcoming reception staff, especially DD and LL, were incredibly helpful, even texting me about my misplaced charging cable. A standout feature is the free laundry service, with a dedicated staff member assisting in airing out laundry. The thematic and spacious room was clean, providing a comfortable bed for a great night's sleep. Overall, I highly recommend Hazens Hotel for its exceptional service and amenities.
Response from Property: Dear guests, hello: Thank you very much for choosing to stay at Chengdu Chunxi Road Tianfu Square Hezheng Art Hotel. I am very happy that the work of the hotel staff has been recognized by you. Your praise will become the source of our work. We will continue to maintain high-quality service standards and strive to create a warm and comfortable stay experience for every guest! Your satisfaction is our greatest motivation. I wish you a smooth work and happiness every day!
Guest User
Themed Room (2 Beds+Fresh Air System+Zero Pressure Mattress+Mini Fridge)
Stayed in Dec 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 7, 2024
Thank to the three staff members(YY,DD and RR), this place was lovely and friendly to all kind of guests. High level of services with 3 complimentary meals(breakfast, afternoon tea and soup before bedtime). I will definitely go to this place again in my next occasion.
Response from Property: Dear guests, hello: Thank you very much for choosing to stay at Chengdu Chunxi Road Tianfu Square Hezheng Art Hotel. I am very happy that the work of the hotel staff has been recognized by you. Your praise will become the source of our work. We will continue to maintain high-quality service standards and strive to create a warm and comfortable stay experience for every guest! Your satisfaction is our greatest motivation. I wish you a smooth work and happiness every day!
Hotel is new. RR n colleagues are friendly. Location is convenient to everywhere. Fully RRNN ecommend.
Response from Property: 尊敬的賓客~非常感謝您的5分好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小藝會是您回憶裏最温馨獨特的那一個!祝:安好!
Anonymous User
Business 2-bed Room(Zero Pressure Mattress+Mini Fridge)
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Dec 3, 2024
The hotel is elegantly designed. Room is quiet and well heated in the winter. The hotel receptionist, 小罗, is very helpful and provided good ideas for sightseeing. Place is conveniently located near the metro, making moving around hassle free.
Response from Property: 尊敬的賓客~非常感謝您的5分好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小藝會是您回憶裏最温馨獨特的那一個!祝:安好!
Guest User
Family-friendly Family Room(Zero Pressure Mattress+Mini Fridge)
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Dec 3, 2024
小玲和小姜has been very friendly and accommodating. Will definitely stay here again if we were to come achenngdu.
Response from Property: Dear guest~Thank you very much for your 5-point review! Every city always has its reasons for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaoyi will be the most warm and unique one in your memories. ! Wish you: be well!
Odin Tan
Themed Room (2 Beds+Fresh Air System+Zero Pressure Mattress+Mini Fridge)
Stayed in Nov 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Nov 24, 2024
“yy” service is OK, the overall environment is also good, I have checked in before, this time the twin bed with a window, help us arrange together, the room is still very big.
Response from Property: 尊敬的賓客,您好:非常感謝您選擇入住成都春熙路天府廣場合正藝品酒店,很開心酒店工作人員的工作能夠得到您的肯定,您的讚美將成為我們工作的源動力,我們將繼續保持高品質要求的服務標準,竭力為每一位客人打造温馨舒適的入住體驗!您的滿意是我們最大的動力,祝您工作順利,天天開心!
Frank
Themed Room (2 Beds+Fresh Air System+Zero Pressure Mattress+Mini Fridge)
Stayed in Nov 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Nov 21, 2024
Hotel “ YY”and“ Xiao Ling ”service is very good, the environment is very good, very satisfied with the hotel, very comfortable.
Response from Property: Dear guest~Thank you very much for your 5-point review! Every city always has its reasons for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaoyi will be the most warm and unique one in your memories. ! Wish you: be well!
The facility and service at Hazens Hotel in Chengdu was excellent. The tea in the afternoon was a welcome amenity. The most impressive part was the service. One front desk employee was especially helpful. Her name was YY, and her command of English and knowledge about the hotel and the city of Chengdu was five star.
I highly recommend this hotel.
Response from Property: 尊敬的賓客~非常感謝您的5分好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小藝會是您回憶裏最温馨獨特的那一個!祝:安好!
I had the pleasure of staying at Hazens Hotel. The hotel is situated in a convenient location, close to major attractions and public transportation. The staff were extremely friendly and accommodating! 🥰🌟🐼
Response from Property: Dear guests, hello: Thank you very much for choosing to stay at Chengdu Chunxi Road Tianfu Square Hezheng Art Hotel. I am very happy that the work of the hotel staff has been recognized by you. Your praise will become the source of our work. We will continue to maintain high-quality service standards and strive to create a warm and comfortable stay experience for every guest! Your satisfaction is our greatest motivation. I wish you a smooth work and happiness every day!
Guest User
Family-friendly Family Room(Zero Pressure Mattress+Mini Fridge)
Stayed in Nov 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
Yy is
So
Good
The staff are very friendly and the rooms are very confortable! We love our days in Chengdu!!
Response from Property: One persistence, one effort, one commitment, one harvest. Our greatest harvest is your support and affirmation. We look forward to meeting you again.
Guest User
Business 2-bed Room(Zero Pressure Mattress+Mini Fridge)
Stayed in Nov 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Nov 24, 2024
The hotel is right in the city centre tianfu square. It also provides laundry facilities.
Response from Property: 尊敬的賓客~非常感謝您的5分好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望小藝會是您回憶裏最温馨獨特的那一個!祝:安好!
Leh710
Themed Room (2 Beds+Fresh Air System+Zero Pressure Mattress+Mini Fridge)
Stayed in Oct 2024
Family
11 reviews
5.0/5
Outstanding
Posted on Nov 2, 2024
Super convenient location as it is just next to Tianfu Square - you can easily have access to metro and many eateries. The hotel is very new and modern. Room is spacious and fully-equiped. Their laundry room is also a plus point. All staff are super helpful and friendly. This is a very value for money choice of hotel in Chengdu. Highly recommended for everyone.
Response from Property: Dear guests, hello: Thank you very much for choosing to stay at Chengdu Chunxi Road Tianfu Square Hezheng Art Hotel. I am very happy that the work of the hotel staff has been recognized by you. Your praise will become the source of our work. We will continue to maintain high-quality service standards and strive to create a warm and comfortable stay experience for every guest! Your satisfaction is our greatest motivation. I wish you a smooth work and happiness every day!
The room facilities are good, complete, clean and hygienic. The staff are friendly. The overall experience of staying in the hotel is very good.
The location is very convenient. The experience of staying there is good. The Tianfu Square is downstairs.
Response from Property: 尊敬的賓客,您好:非常感謝您選擇入住成都春熙路天府廣場合正藝品酒店,很開心酒店工作人員的工作能夠得到您的肯定,您的讚美將成為我們工作的源動力,我們將繼續保持高品質要求的服務標準,竭力為每一位客人打造温馨舒適的入住體驗!您的滿意是我們最大的動力,祝您工作順利,天天開心!