Kaigaosi Hotel (Guangzhou Railway Station Subway Station Baima Clothing City) Reviews
Kaigaosi Hotel (Guangzhou Railway Station Subway Station Baima Clothing City)
147 West Huanshi Road, Yuexiu District, Guangzhou, Guangdong, 510000, ChinaView Hotel Details
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Kaigaosi Hotel (Guangzhou Railway Station Subway Station Baima Clothing City) Guest Reviews
4.7/5
Outstanding
2198 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(2198)
Positive reviews(2147)
Reviews with photos/video(532)
Easy to get around(385)
Convenient location(356)
Friendly front desk staff(197)
Classy environment(177)
Close to train station(176)
Perfect for business trips(66)
Delicious breakfast(50)
Stayed multiple times(27)
Negative reviews(50)
Guest User
Privilege Queen Room
Stayed in Feb 2025
Business travellers
3 reviews
2.7/5
Posted on Mar 10, 2025
Soundproofing is bad. You can hear the traffic from outside. The door need soft closing too. Bed is hard n got.soind from it. Not the best sleep. There is this weird smell in the lobby. Something dead or it smell like pee. The only thing good about it is the location.
Response from Property: Dear guest: Hello! We are very sorry for the bad stay experience. Regarding the sound insulation, door, bed and lobby odor problems, we have recorded them and arranged for professionals to inspect and clean them. We always put guest satisfaction first and will continue to improve. We look forward to your visit again to witness our changes.
Guest User
Fun Family Room
Stayed in Jan 2025
Family
1 reviews
4.5/5
Great
Posted on Feb 11, 2025
Good service and facilities. Front office lady is helpful and responsive.
Response from Property: Dear guests: Hello! Thank you for your praise! We are glad that you are satisfied with our hotel's services and facilities. The guys at the front desk have always regarded solving problems for guests as their most important task. They will be so happy to know that you recognize their helpfulness and quick response! We will continue to provide you with better services and look forward to you choosing Kaigaos Hotel again! What other facilities of our hotel would you like to experience next time you come?
Shebin
Boutique Queen Room
Stayed in Feb 2025
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Mar 13, 2025
Nice to come again here!
Guest User
Guestroom (2 Beds)
Stayed in Oct 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
This hotel is really good for travellers … very close to metro and train station
Response from Property: Dear guest: Hello! Thank you for your stay and recognition. I am very happy to hear your praise. We will continue to work hard to do better. "The hotel is like home, and the room is a confidant" is our service concept. Guests from all over the world are as close as family. We treat every guest as our own family. Kaigaosi is looking forward to your return home!
LUMIR
Boutique Queen Room
Stayed in Feb 2025
Couples
3 reviews
5.0/5
Outstanding
Posted on Mar 9, 2025
The hotel is clean and tidy,with a free laundry room.The staff is very friendly and the service is good.
Response from Property: 尊敬的賓客: 您好!感謝您對我們酒店的五星好評。現酒店免費提供有洗衣房、免費健身房、叫醒服務、寄存服務、免費停車服務等。酒店將每一位客人視作我們的家人,秉承着“以客為尊”的企業文化為每一位家人創造一個温馨的家外之家。我們會繼續努力,給您提供最優質的服務,最完美的入住體驗,希望為您提供親如家人的感受。期待您的下次光臨!
James
Guestroom (2 Beds)
Stayed in Feb 2025
Family
1 reviews
5.0/5
Outstanding
Posted on Mar 3, 2025
Very fast and clean room. Front desk is very helpful n friendly.very good,next time i will comeback.
Response from Property: 尊敬的賓客:您好!看來我們酒店的優點都被你精準捕捉到啦!交通方便讓你的出行輕鬆無憂,酒店環境不錯能讓你心情愉悦,服務很好更是我們一直追求的目標。周邊都是服裝市場,拿貨方便,對於有這方面需求的人來説簡直是完美。歡迎你常來,也把我們推薦給更多的朋友哦!
Siswa Azmi
Boutique Queen Room
Stayed in Jan 2025
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Mar 6, 2025
The hotel is very good.The workers are very friendly and nice.we will come next time when we back to china.
Response from Property: 尊敬的賓客:您好!看到您字裡行間中道不盡的喜愛之情,詮釋着對酒店的讚許,我們特別欣喜感動,您的喜愛對於我們來説,是一種鼓勵,是一種支持,我們會加倍努力,門店地理位置優越,緊鄰臨近火車站商業圈,既方便旅遊,又方便購物;我們的房間設施齊全;我們的服務温暖貼心;我們的衞生乾淨整潔。門店配有免費停車場,健身房,洗衣房等一應俱全,喜歡就常來坐坐,因為愛,我們一直等待,期待您的下次光臨!
Guest User
Privilege Queen Room
Stayed in Jan 2025
Business travellers
1 reviews
4.5/5
Great
Posted on Feb 22, 2025
I had a wonderful time,for sure I will book with K house again the location is 10/10 and shout out to Xiaomei receptionist she has an amazing attitude always willing to help out with anything around.
Response from Property: 非常感謝您對K house的喜愛與支持呀!能讓您在這裏度過愉快時光,我們也超開心。小美得到您的誇獎,她肯定特別高興呢,這也是她應該做的。我們一直努力為客人提供優質服務,您的認可就是對我們最大的鼓勵。期待您再次預訂,祝您生活愉快!
Guest User
Boutique Queen Room
Stayed in Feb 2025
Solo travellers
15 reviews
5.0/5
Outstanding
Posted on Mar 13, 2025
Close to the Railway station , clean, comfortable, very helpful staff. Thank you, guys 🌹🌹
Aaron Ngu1984
Boutique Queen Room
Stayed in Jun 2024
Business travellers
23 reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
nice hotel with very good location. staffs are helpful and polite. The room was very comfortable.
Response from Property: Dear guest, we are absolutely thrilled to hear your wonderful feedback! It's like music to our ears to know that you had such a great experience with us.Our location being nice is like a hidden treasure that we're so glad you discovered. And our staff, they're like a bunch of super heroes, always ready to lend a helping hand and greet you with a big smile and all the politeness in the world.The fact that you found the room comfortable makes our hearts sing. We've been working hard to make it a cozy haven for all our guests, and it's so rewarding to know we hit the mark with you.Come back soon, dear friend. We can't wait to welcome you again and make more amazing memories together!
Guest User
Guestroom (2 Beds)
Stayed in Jan 2025
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Mar 3, 2025
Excellent stay as always, it is good to stay,the waiters are very friendly and kind.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的認可,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 29, 2024
Excellent service and attitude, from the front desk crew to the cleaning lady, they’re always all smiles and attended to our requests promptly.
This hotel has really comfortable bed and good quality slippers and amenities. Definitely value for money.
Location wise, they’re located next to one of my favorite fashion wholesale malls, super convenient all within 3-5 minutes walk.
Response from Property: Dear guest, we are very happy with your compliments! It is our honor to receive such high praise from you. Looking forward to your next visit, we will definitely welcome you with better service so that you will have a warm feeling like going home every time
Kuladej Lertkachonsuk
Fun Family Room
Stayed in Oct 2024
Business travellers
5 reviews
4.7/5
Amazing
Posted on Dec 9, 2024
Great choice near Guangzhou Railroad Station. The location is excellent, making it convenient for travel, and the price is very reasonable for the quality offered. Perfect for a short stay or transit in Guangzhou!
Response from Property: 尊敬的賓客:您好!非常感謝您對我們酒店的認可,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,同時我們也很榮幸能為您提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!真誠期待您的再次光臨!
CK Singapore
Boutique Queen Room
Stayed in Oct 2024
Business travellers
37 reviews
2.5/5
Posted on Nov 14, 2024
Busy area with touts outside hotel.
Unsafe feeling if you are a solo female traveller.
Breakfast is limited, miserable, not worth paying for it.
Response from Property: Dear guests: Hello! We are sorry to bring you a bad stay experience. Regarding the problem you mentioned about soliciting passengers, there is a special taxi pick-up and drop-off point on the roadside in front of the hotel. If you go to the special taxi pick-up and drop-off point, the driver will think that you need to take a taxi and will greet you warmly and ask where to go. , if you don’t need to take a car, you will not be forced to get on the bus, and the taxi at the door is also a regular taxi company in Guangzhou, so there will be no safety issues as you mentioned. Regarding the breakfast issue, we have fed it back to the relevant departments for rectification. I apologize again and wish you a happy life!
Guest User
Boutique Queen Room
Stayed in Oct 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Nov 4, 2024
Although we have a bit of miscommunication issue during check in but we had a good experience with this hotel.Good customer service from the receptionists,easy to deal.Best location so far for us to go shopping with toddlers.Many halal food restaurants nearby so its easy for us to find food.
Response from Property: 尊敬的賓客:您好!看到您對我們的好評真的是好激動呢,而且還這麼認可我們的服務,我們力求為每位賓客提供最為貼心細緻的服務,為每位賓客帶來超值的體驗。凱高思酒店是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向賓客展示酒店的獨特魅力。您的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待您的下次光臨!