Near Huanshan Avenue (Cantonese Culture Tourism Park), Nanhai District, Foshan, Guangdong, ChinaView Hotel Details
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1001 Hotel Palace Club Guest Reviews
4.8/5
Excellent
321 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.6
Service4.9
Cleanliness4.8
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All reviews(321)
Positive reviews(315)
Reviews with photos/video(172)
Classy environment(76)
Quiet & comfortable(41)
Delicious breakfast(39)
Perfect for kids(33)
(22)
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Well designed(11)
Close to scenic area(5)
Negative reviews(6)
Guest User
Aqua Duplex Castle Twin Bed Room
Stayed in Oct 2023
Family
4 reviews
5.0/5
Outstanding
Posted on Nov 26, 2023
Still&Slack$Slowly
Guest User
Aqua Villa Double Bed Room
Stayed in Nov 2023
Family
1 reviews
4.7/5
Amazing
Posted on Dec 24, 2023
The house we've got was nice, quiet place, there were almost no people. Enjoyed one night. Host 碧 was very friendly and helped with necessary information!
Guest User
Forest Castle Duplex Room (2 beds)
Stayed in Aug 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Sep 17, 2024
The location of the hotel is very good. It is very close to Qianguqing and the south gate of Xiqiao Mountain. It is in the Yugeng Yueyun Scenic Area. Parking is convenient and free. The butler has an electric tricycle to pick up and drop off the luggage. It takes two or three minutes to walk to the room. Living in a log cabin has a unique feel, and you can also go fishing during your leisure time. It is suitable for family travel!
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Chenbanni
Forest Castle Room (Double bed)
Stayed in Mar 2022
Travel with friends
1 reviews
2.5/5
Posted on Apr 6, 2022
(1) The scenery is alright, but the lights at night are very little and a little gloomy. Don't choose if you have poor sleep. There is a speed bump when a large truck passes by, and the noise is almost every 20 minutes, which is similar to the feeling of a train. The bird calls are also scary and I can't sleep well.
(2) Mosquito dancing starts in April. We have a total of 50 mosquito bites. The hotel will not provide mosquito repellent spray on the body. Mosquitoes are particularly abundant, and I am fortunate to see fireflies.
(3) BBQ and fishing. BBQ 298 is two pieces of frozen beef, two plates of meat rolls, two plates of minced meat, a piece of potato and a cabbage. The sauce is poor. It's more of an electric sizzling grill than a BBQ. The fishing service is even more funny, a 3.6 pole and a line, no float, no bait, no fish to eat, and it is empty hook fishing, that is, Jiang Taigong fishing willing to take the hook. The businessman said that he did not feed the empty hook fish. Is it lonely to eat?
(4) The shading effect is very poor. Even if all the curtains are drawn up, the solar energy at 7 or 8 in the morning makes you feel like sleeping against the incandescent light.
(5) I went out at night and came back to take a shower halfway through the night. I found that there was no shower gel or shampoo, so I could only use soap. I made a phone call the next morning and sent it to a hotel with more than 500 times. It's wrong and it's still a light luxury type with few rooms.
(6) The mulberries came from the tail of the holiday. We couldn’t pick them and couldn’t find them. Wouldn’t it be very considerate for the store to prepare some for the customers to try.
The above are my objective 6-point reminders and suggestions. Other than that, I don't feel any inappropriateness by others
Original TextTranslated by Google
Response from Property: [First choice for weekend vacations, barbecue and fishing] Dear guests, thank you very much for your review. Yueyunzhuang Hotel is located at the foot of Xiqiao Mountain, a 5A-level scenic spot in Foshan, in the National Ecological Park Yugeng Yueyun Cultural Tourism Park. , Near Nanhai Guanyin, Huang Feihong Memorial Hall, National Art Film and Television City, Songtang Ancient Village, Pingsha Island, Huaxia Ceramics Exhibition Center, Nanhai Museum, Qiaoshan Cultural Center, Tingyin Lake, the transportation is extremely convenient. Style design and decoration, both comfort and artistic sense, each of our employees will let you stay away from the noise of the city through more intimate and meticulous service, and enjoy the beauty of the journey quietly, and look forward to seeing you next time , I wish: well!
Guest User
Forest Castle Duplex Room (2 beds)
Stayed in Jan 2022
Family
4 reviews
2.0/5
Posted on Feb 13, 2022
1. The hotel is located in the scenic area, and the car is not allowed to enter, and the housekeeper needs to come out to pick it up.
2. Only one housekeeper was seen throughout the whole process, and his attitude was very good. Room service was suspended after 9 o'clock in the evening.
3. The room is in the style of an American wooden house, which is very special, but the facilities are old and the maintenance is poor. There are no handrails on the inside of the stairs, which is a safety hazard for children.
4. There are no street lights in the hospital area at night, only a little ambient light.
5. The room where I live is very close to the road outside, and I hear the sound of a large truck passing by from time to time at night.
6. There are many birds in the courtyard. In the morning, you will hear sweet bird calls, but you can't hear them in the city.
7. Arrived at the lobby at 8:30 in the morning, no one was there, the restaurant was locked, giving up the idea of having breakfast.
8. When I saw that the hotel won an award in 2012, I immediately understood the above feelings.
Original TextTranslated by Google
Response from Property: First of all, I am very sorry that we have brought you a bad experience. No matter what the reason, as long as the guests feel uncomfortable, it must be that we did not do well enough. Again, I hope you can listen to our voices: 1. It is stipulated that cars cannot enter the scenic spot and need to be picked up by a housekeeper, which is really not very convenient. However, our hotel is managed by the scenic spot, so we have always followed the rules, and we take this as the first point of the reservation instructions, and hope that friends who like our homestay can see and understand it as soon as possible. 2. The housekeeper is a private customized service. It is what we should do to configure an excellent housekeeper when we receive you. 3. There is indeed no handrail on the inside of the stairs. You just took a photo. You can see that there is another part of the room blocking the part. In terms of safety, it is safe enough. The safety of the children requires us to participate in the meeting. Take care so that our little ones will be safer. 4. The park is a tourist attraction. The park is closed at 5 o'clock in the afternoon. It is understandable that the park does not have street lights. Our hotel area has both street lights and ambient lights, as well as many solar night lights at the feet. Each single-family villa There are also wall lights in front of the door. 5. The villa you booked is indeed the closest to the road, so we have been adjusting its cash value, but it is undeniable that it is the most cost-effective villa in our hotel. 7. All our staff who make breakfast in the room 7 in the morning Going to work at half past o'clock, the lobby is generally checked in. In the morning, the utilization rate is indeed not high. The employees are busy preparing breakfast in the room in the back kitchen. In addition, the restaurant you mentioned is locked. The door of our restaurant is a wooden door. The door is open, may I ask if you didn't pay attention, or maybe what you saw is the glass private part of our restaurant. Although we explained it to you, we failed to make you have a pleasant experience, our mood is very mixed.