Castilla Termal Burgo de Osma

Castilla Termal Burgo de Osma Reviews

Castilla Termal Burgo de Osma

C. de la Universidad, 5, 42300 El Burgo de, El Burgo de Osma, Castile and Leon, 42300, SpainView Hotel Details
Castilla Termal Burgo de Osma
Castilla Termal Burgo de OsmaCastilla Termal Burgo de OsmaCastilla Termal Burgo de Osma
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Castilla Termal Burgo de Osma Guest Reviews

4.5/5
Great
52 reviews
Verified reviews
Location4.4
Amenities4.5
Service4.4
Cleanliness4.5
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All reviews(52)
Positive reviews(46)
Reviews with photos/video(3)
Negative reviews(6)
Guest User
Standard Room
Stayed in Aug 2022
Couples
1 reviews
3.5/5
Posted on Aug 15, 2022
Great place! Spa, massages and Irish waiter for dinner were all amazing! Thanks
Guest User
Standard Room
Stayed in Jul 2022
Couples
1 reviews
4.0/5
Very Good
Posted on Oct 4, 2022
Very nice luxury
Guest User
Stayed in Jan 2024
Couples
3 reviews
4.5/5
Great
Posted on Jan 29, 2024
The hotel is beautiful, large, well located. Very attentive staff. The breakfast buffet was all very good, good assortment. We had dinner at the hotel and the menu was well designed and truly spectacular. The only downside to the stay was that the spa was closed for maintenance. They had to notify that when booking.
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Roberto
Standard Room
Stayed in Dec 2023
Couples
3 reviews
4.7/5
Amazing
Posted on Dec 12, 2023
The exceptional place, room, spa, impressive dining room. Failure is not known because our spa reservation was not noted, but the material that was given to us was there. There is no explanation, everything was solved on time and well. The experience has been fabulous
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Gomeztony
Standard Room
Stayed in May 2024
Family
1 reviews
5.0/5
Outstanding
Posted on May 10, 2024
Everything very good price quality great 👌
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Guest User
Standard Room
Stayed in Oct 2023
Couples
1 reviews
5.0/5
Outstanding
Posted on Oct 12, 2023
A fantastic experience. The attention, the building, the room… excellent. Highly recommended!
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Guest User
Standard Room
Stayed in Feb 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 4, 2023
Everything great facilities of 10 great treatment great food a paradise
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Anonymous User
Standard Room
Stayed in Dec 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 11, 2022
An experience to repeat, a delight in the spa, the food, the perfect service and the great room, without forgetting the wonder of the building… looking forward to returning
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Edu Lence Lopez
Standard Room
Stayed in Aug 2022
Couples
2 reviews
5.0/5
Outstanding
Posted on Aug 21, 2022
Simply spectacular. Great location. Large rooms and very comfortable beds. The breakfast is 10. The only thing is the spa is a little small and too many people inside, I still recommend it because it is very good. I wanted to come and it hasn't let me down, on the contrary it's amazing. The next castle of Valbuena
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Guest User
Standard Room
Stayed in Aug 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Aug 15, 2022
Everything was perfect, if one drawback was a gift and they gave us little information about what was included in the spa, otherwise a dream, everything was great
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ruth melchor
Superior Double Room-SPA Included
Stayed in Aug 2024
Couples
2 reviews
4.2/5
Very Good
Posted on Sep 2, 2024
La habitación no se corresponde con la contratada,ni nos dieron lo q pedíamos,yo pido siempre habitación alta y buenas ,y no lo cumplieron precisamente, sino todo lo contrario,trato de la recepcionista bastante seco y pasta,no teníamos horarios para reservar el spa,y aún teniendo estropeado el spa fueron incapaces de ofrecernos una compensación ni económica ni en servicios,tenían restaurante y masajes por ejemplo para compensar nos.sin embargo el trato de trip nos ha dejado con un buen sabor de boca por la implicación en darnos una compensación,de hecho hemos repetido con ellos,nos pagamos habiatcion superior y nos dieron la doble normal con vistas a un tejado
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Usuario Invitado
Standard Room
Stayed in Aug 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Aug 14, 2024
Tuve una experiencia maravillosa en Castilla Termal Burgo de Osma. Desde el momento en que llegué, el personal fue increíblemente amable y atento, lo que hizo que me sintiera bienvenido de inmediato. La habitación era espaciosa, limpia y estaba decorada con un estilo moderno y acogedor. Además, la cama era extremadamente cómoda, lo que me permitió descansar perfectamente. El hotel cuenta con excelentes instalaciones, como una piscina hermosa y un gimnasio bien equipado. También disfruté de las opciones de comida; el desayuno buffet era variado y delicioso, con muchas opciones saludables.
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Guest User
Stayed in Aug 2023
Family
2.0/5
Posted on Aug 23, 2023
The hotel does not correspond to the status of the spa hotel. Having paid for the room and spa services in advance, they will tell you that you need to book spa services separately by time and will not tell you that you need to book an additional day and a separate spa complex. And a 15-year-old child may be denied access to an evening spa, simply confusing with the age of admission. Part of the equipment in the spa does not work, one of the two showers is broken! The staff is busy with their own affairs and you only bother them. The rooms themselves are tired and worn out. The carpet in the hallway is tired…Room access cards work very poorly. Parking is small and limited.
Guest User
Stayed in Jan 2023
Travel with friends
5.0/5
Outstanding
Posted on Jan 31, 2023
We stayed in this hotel as part of a bicycle tour. The staff is friendly and knowledgeable. Our room was on the 3rd floor, under the roof with view to the church steeple. Breakfast is well stocked and very varied. We also used the spa. It is very spacious with several jets in various sections focusing in different sections of the body. Great stay
Guest User
Stayed in Jan 2023
Other
1.0/5
Posted on Jan 31, 2023
I made reservations on August 22, 2022 for 3 nights October 4, 5, 6, Suite Santa Catalina, Especial Segunda Juventud. I received an email on August 22 confirming my reservation along with a confirmation number. On September 4, I received a phone call from the hotel stated that they have a large group coming to the hotel during my stay and need me to change my dates to allow tor the larger group can be accommodated. I did not want to change my dates since we planned these dates to celebrate our anniversary and birthdays. In the end we told the hotel to cancel the reservations. If a hotel confirms a reservation they should meet their commitments. We won't be making any reservations with this hotel or the other hotels in their group.