Sofitel Abu Dhabi Corniche

Sofitel Abu Dhabi Corniche Reviews

Sofitel Abu Dhabi Corniche

Capital Plaza Complex - Corniche Rd E - Al Danah - Zone 1, Al Danah, Abu Dhabi, Abu Dhabi Emirate, United Arab EmiratesView Hotel Details
Sofitel Abu Dhabi Corniche
Sofitel Abu Dhabi CornicheSofitel Abu Dhabi CornicheSofitel Abu Dhabi Corniche
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Sofitel Abu Dhabi Corniche Guest Reviews

4.4/5
Very Good
152 reviews
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(152)
Positive reviews(147)
Reviews with photos/video(37)
Awesome stay(61)
Friendly owner(35)
Great location(24)
Delicious breakfast(19)
Convenient location(14)
Nice sea view(10)
Comfortable bed(7)
Offers pick-up/drop-offs(3)
Negative reviews(5)
Anonymous User
Superior Room
Stayed in 2024年7月
Couples
12 reviews
5.0/5
Outstanding
Posted on 2024年7月10日
Booked a superior room with city view and had a free upgrade to luxury room with sea view which made our stay more special. Staff were very nice especially Ms. Allen in the reception. The room was so clean. Many options for breakfast. Location within the city center. We had a great stay.
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that your stay at our hotel was made more special by the free upgrade to a luxury room with a sea view. It's wonderful to know that you found our staff, especially Allen, to be very nice and accommodating. I will be sure to pass along your kind words to her and the rest of the team.Maintaining a high standard of cleanliness is a top priority for us, so we are delighted that you found your room to be so clean. Our breakfast options are designed to cater to all tastes, and we're glad you enjoyed the variety.Our location in the city center is indeed a great advantage for our guests, and we're pleased it added to your overall experience.We hope to welcome you back for another fantastic stay in the near future. Please don't hesitate to reach out if there's anything more we can do to make your next visit even more enjoyable.Warm regards,Poorvashee RajubAssistant Guest Relations Manager
Guest User
Superior Room
Stayed in 2024年5月
Other
3 reviews
4.7/5
Amazing
Posted on 2024年5月9日
Excellent!! Great location ,Elegant room,Great Staff,Impeccable service Great breakfast
Response from Property: Dear Valued Guest,Thank you so much for your excellent review! We're thrilled to hear that you had a fantastic experience with us. It's wonderful to know that you enjoyed our great location, elegant rooms, and the impeccable service provided by our staff. We're delighted that you also appreciated our great breakfast selection. Your feedback means a lot to us, and we can't wait to welcome you back for another outstanding stay!Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager
Monika Borsuk
Superior Room
Stayed in 2024年5月
Couples
1 reviews
5.0/5
Outstanding
Posted on 2024年5月8日
Awesome staff, great breakfast with very big variety of food. Cozy swimming pool,
Response from Property: Dear Mrs. Monika Borsuk,Thank you for your review! We're delighted to hear that you found our staff awesome and enjoyed the great variety of food at breakfast. It's fantastic that you found our swimming pool cozy. Your feedback is appreciated, and we hope to welcome you back for another enjoyable stay soon!Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager
Mateusz S
Superior King Room With City View
Stayed in 2024年9月
Couples
5 reviews
4.0/5
Very Good
Posted on 2024年9月8日
It's an older hotel that doesnt live up to Sofitel brand standard anymore. However its still clean and fairlly well maintained. There are few important things that make up for this lower rate. Low water pressure and hot water being just slightly warm. Worn out equipment in the room - e.g. iron that can burn your clothes, a speaker that doesnt connect to your phone. The bed is pretty comfy, although my wife complained its too soft for her. Also the gym - trademills are not really good for more experienced runners.They seem cool but are not practical. Swimming pool water doesnt look clean (thats subjective though). Next time i would rather spend a few hundreds AED more and book a different one. And I'm all club silver member and do stay a lot in hotels around the world so I collected quite experience to be able to compare within Accor network and with other chains such as IHG. To me this Sofitel can be rated lower than some Novotel quality level hotels in Asia and MENA.
Response from Property: Dear Mr. Mateusz S,Thank you for sharing your detailed feedback regarding your recent stay at Sofitel Abu Corniche. I truly value your insights and am grateful for your honest evaluation.I’m sorry to hear that our hotel did not fully meet your expectations, especially in terms of water pressure, hot water temperature, and the condition of the room equipment. Your comments regarding the worn-out iron, speaker issues, and the gym equipment are very concerning, and I will ensure that these points are addressed with our team to make necessary improvements.We strive to maintain the high standards associated with the Sofitel brand, and I regret that we fell short in your experience. Your feedback is invaluable for us to understand where we need to focus our efforts.I also appreciate your comments on the pool and the comfort of the bed. I will review these aspects with our team to determine if any improvements can be made.As a Club Silver member and an experienced traveler, your perspective is especially important to us. I’m sorry to hear that your stay did not meet the level of quality you have come to expect. I assure you that we will take your feedback seriously and work towards enhancing our facilities and services.Thank you for bringing these matters to our attention. We hope to have the opportunity to better serve you in the future and regain your confidence in our brand.Best regards,Poorvashee RajubAssistant Guest Relations Manager
Guest User
Luxury King Room With Sea View
Stayed in 2024年8月
Couples
1 reviews
4.5/5
Great
Posted on 2024年8月18日
Overall it was good. But not as the same level as Sofitel must be. There was only one bath towel in a room
Response from Property: We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche. It makes us proud that our facilities and service delivery made your stay enjoyable. We hope to welcome you again soon. Sincerely yours Kirlos Abdou Assistant Front Office Manager
Kid69
Luxury Club King Room With Club Millesime Access
Stayed in 2024年2月
Couples
14 reviews
4.0/5
Very Good
Posted on 2024年2月14日
When booking for club room, club privileges should apply. Tooth brush and other personal care items should be topped up daily. Room Cleanliness was good.
6/7
Response from Property: Dear Valued Guest,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursGuest Experience Team
Guest User
Superior King Room With City View
Stayed in 2024年8月
Couples
4 reviews
5.0/5
Outstanding
Posted on 2024年8月5日
Happy face to welcome our arrival. Helping from the luggage to the reception were all well service and fast. We booked the superior room which the welcome service was as VIP. Thanks to the concierge and reception Mr. And ladies. special to the lady....Thinn. a lovely lady...🌹🌹🌹🌹Thanks for everything for your help.
Response from Property: We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursKirlos AbdouAssistant Front Office Manager
Jiaxian
Superior King Room With City View
Stayed in 2024年7月
Solo travellers
10 reviews
5.0/5
Outstanding
Posted on 2024年7月27日
Hotel was clean & spacious. Easily accessible (most attractions within 15-20min drive). Staff were also very helpful.
Response from Property: Dear Mr. Jiaxian,Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our clean and spacious rooms, and that our location made it easy for you to explore local attractions. We’re also pleased that our team was able to assist you effectively. Your kind words mean a lot to us. We hope to welcome you back soon!Sincerely yours Poorvashee RajubAssistant Guest Relations Manager
Harshvardhan Trivedi
Luxury King Room With Sea View
Stayed in 2024年7月
Travel with friends
2 reviews
4.7/5
Amazing
Posted on 2024年7月21日
A well located Hotel, with great facilities and services. Breakfast offerings could have been better for Vegetarians. Great sea views from rooms facing the sea. Shuttle services to different locations could have been better. Missed a private beach nearby even though the Hotel is located near the Sea.
Response from Property: Dear Mr. Harshvardhan Trivedi,Thank you for taking the time to provide your feedback. We're pleased to hear that you appreciated our hotel's convenient location, facilities, and services. Your comments regarding breakfast options for vegetarians, shuttle services, and the availability of a private beach nearby are valuable to us.We apologize for any inconvenience caused and appreciate your suggestions for improvement. Rest assured, we will review your feedback with our team to enhance our offerings and services.We hope to have the opportunity to welcome you back and provide an even more enjoyable experience in the future.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager
haneen
Superior King Room With City View
Stayed in 2024年7月
Travel with friends
12 reviews
3.7/5
Posted on 2024年7月15日
The hotel location is very good, room are clean and big enough, not firt time to book, but unfortunately this time the service was slow
Response from Property: Dear Mrs. Haneen,Thank you for your feedback regarding your recent stay at our hotel. We appreciate your loyalty as a returning guest and are glad to hear that you found our location convenient and our rooms clean and spacious.We apologize for any inconvenience you experienced with the slow service during your stay. Providing prompt and efficient service is important to us, and we regret if we fell short of your expectations on this occasion. Your feedback is valuable to us, and we will review this with our team to ensure improvements are made.We value your patronage and hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future.Sincerely,Poorvashee RajubAssistant Guest Relations Manager
Anonymous User
Superior King Room With City View
Stayed in 2024年6月
Solo travellers
18 reviews
5.0/5
Outstanding
Posted on 2024年8月16日
It’s my hotel of choice in Abu Dhabi. I’ve stayed in this hotel for more than 10 times and every time is better than the other. The staff are super friendly.
Response from Property: We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche. It makes us proud that our facilities and service delivery made your stay enjoyable. We hope to welcome you again soon. Sincerely yours Kirlos Abdou Assistant Front Office Manager
Guest User
Superior Room
Stayed in 2024年6月
Business travellers
5 reviews
4.0/5
Very Good
Posted on 2024年7月4日
Very good location in the city centre. Good value for money for five star hotel. Nice breakfast. In general satisfied with the hotel.
Response from Property: Dear Valued Guest,Thank you for sharing your feedback following your recent stay at our hotel in the city center of Abu Dhabi. We are delighted to hear that you found our location convenient and that you were satisfied with your overall experience.It's wonderful to know that you found our hotel to offer good value for money as a five-star establishment and that you enjoyed our breakfast offerings. Providing excellent value and a memorable experience for our guests are top priorities for us.Your feedback is greatly appreciated as it helps us continually improve our services and offerings. Should you have any further comments or suggestions on how we can enhance your future stays, please feel free to contact us.We look forward to welcoming you back on your next visit to Abu Dhabi.Sincerely,Poorvashee RajubAssistant Guest Relations Manager
Marie
Superior Room
Stayed in 2024年5月
Couples
5 reviews
5.0/5
Outstanding
Posted on 2024年5月5日
We had a great 3 day stay at Sofitel the rooms are fabulous and the staff are so friendly. We ate in all the restaurants and they was all fabulous, we will for sure be returning.
Response from Property: Dear Mrs. Marie,Thank you for your wonderful review! We're thrilled to hear that you had a great three-day stay at Sofitel and that you found our rooms fabulous and our staff friendly. It's fantastic to know that you enjoyed dining in all our restaurants and found them fabulous as well. We're looking forward to welcoming you back for another fantastic stay in the future!Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager
User2328
Superior, Guest Room, 2 Twin/Single Bed (s) , City View
Stayed in 2024年3月
Solo travellers
13 reviews
5.0/5
Outstanding
Posted on 2024年3月19日
Spacious and comfortable rooms with a pleasant view. The location of the hotel is very convenient especially if you order a taxi. Friendly and welcoming staff.
Response from Property: Dear Valued Guest,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager
MohammedM
Stayed in 2023年8月
Business travellers
15 reviews
5.0/5
Outstanding
Posted on 2023年8月31日
Had a fantastic time at the Sofitel, the team took great care of us. Barbara upgraded us when a requirement wasn’t met due to the booking so special thanks as it was a special day for me! Definitely my goto place. The views, the room, everything was fantastic!
Response from Property: Dear Mr. MohammedM,Thank you so much for sharing your feedback regarding your most recent experience at our hotelWe are proud to know that our team member, Barbara gave her best to do her job perfectly. We will make sure to maintain and exceed the quality of our food and services throughout.Once again, we would like to thank you and look forward to welcoming you again, hopefully soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager