Tru by Hilton Denver Downtown Convention Center Reviews
Tru by Hilton Denver Downtown Convention Center
801 15th St, Denver, Denver County, United StatesView Hotel Details
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1 night
Tru by Hilton Denver Downtown Convention Center Guest Reviews
4/5
Very Good
109 review
Verified reviewsLocation4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(109)
Positive reviews(102)
Reviews with photos/video(2)
Negative reviews(7)
bugzjr
King Room
Stayed in Nov 2023
Solo travellers
2 review
Outstanding
Posted on Nov 27, 2023
Good Hotel within Downtown. Near some of the tourist attraction. Will book again whenever I'll be around.
Guest User
Mobility Hearing Accessible King Room with Tub
Stayed in Jun 2022
Friends
4 review
Great
Posted on Jul 8, 2022
Clean hotel overall, didn’t offer water or have microwaves in the rooms. Staff was very friendly and helpful.
Guest User
King Room
Stayed in May 2024
Business travellers
1 review
Outstanding
Posted on May 5, 2024
OK, the accommodation is pretty good! Worth choosing next time
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Yanayinan
King Room
Stayed in May 2023
Family
14 review
Posted on Jun 21, 2023
The location of the hotel is very good, the room facilities are average, the breakfast is good, there are apples, oranges and bananas, the coffee is good, there is yogurt, the bacon is very fragrant, the front desk staff is very enthusiastic
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Guest User
King Room
Stayed in Aug 2022
Solo travellers
3 review
Posted on Aug 9, 2022
The location of the hotel is good, and the transportation is very convenient. The 16th Street and the Colorado Convention Center are about 10 minutes' walk away.
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Guest User
King Room
Stayed in May 2024
Business travellers
172 review
Very Good
Posted on Jun 6, 2024
還可以，推薦入住！
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Eric
Stayed in Mar 2024
Business travellers
Posted on Mar 26, 2024
Hotel itself was fine. Employees were kind and helpful. Breakfast was solid. There's a train line that runs outside the window and you hear the bell every few minutes throughout the night. The AC unit was super loud as well, kept waking me up every time it kicked on. Was very hard to get proper sleep between these
Edmund
Stayed in Mar 2024
Business travellers
Outstanding
Posted on Mar 25, 2024
Good proximity to Convention Centre but also to 16th St Mall and Performing Arts venues. Really good breakfast and wide range of restaurants in area.
Dustin
Stayed in Mar 2024
Other
Posted on Mar 25, 2024
The beds were not very comfortable. We tried 3 times to get additional blankets or another comforter , was told they would bring it numerous times but never got them. Staff was amazing other then that. Prooperty was good as well other than the comfort of the beds. I dont think we will stay again.
Donald
Stayed in Mar 2024
Business travellers
Posted on Mar 17, 2024
The desk staff were cordial but not super friendly. The sheets had a lot pilling which was really disappointing and when I asked that they change them, they did not. The hotel is clean and functional for when you are mainly just in your room to sleep. It served the purpose and was a good price in comparison to other hotels in the area
Jenna
Stayed in Mar 2024
Business travellers
Posted on Mar 15, 2024
The hotel was clean and great with the exception of trying to figure out how to deal with the tax exempt status. Even after being reassured it was corrected and there were no issues we are still battling getting corrected invoices. It really shouldn't be that hard, when I carry a copy of our tax exempt certificate and the back of my credit card says TAX EXEMPT
Steven
Stayed in Mar 2024
Couples
Very Good
Posted on Mar 11, 2024
Nice clean place to stay. The room was small, but comfortable. The price was OK and the location was excellent. If the price is right, we will be back.
rebecca
Stayed in Mar 2024
Family
Very Good
Posted on Mar 10, 2024
The staff was very kind and helpful. The room was simple, nice and clean. The fam and heat was a little loud but that seems to be the case in all hotels. The parking is very expensive but convenient and the valets were very kind and fast.
Kendra
Stayed in Mar 2024
Friends
Outstanding
Posted on Mar 26, 2024
Great spot to have access to downtown, however the room was a lot smaller than we had thought
Meghan
Stayed in Mar 2024
Other
Very Good
Posted on Mar 7, 2024
We have enjoyed staying at Tru by Hilton when we make the day trip from WP. Our first couple of experiences were amazing. The staff was great, the bartender friendly and helpful, and the room was wonderful. After these experiences, I was excited to book yet another stay here. Upon checking in and arriving to our room, we notice the room size difference. Our first couple of times, we had plenty of space with a kitchenette. This time, we were in a MUCH smaller unit. No kitchenette and the room was half the size. With paying the same amount we did the first few times, we were extremely disappointed to not receive the same type of space/unit that we experience the first few times and ultimately why we decided to return. I felt robbed of space and amenities while paying the same amount. very disappointing and makes me hesitant to book here again.
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