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When you drive 8+ hours and your car is full of luggage and boxes (family wedding), the mere thought of unloading the car and getting it all up to your room is exhausting. All we did was check in and the team of bellmen took over. We never touched a single piece until it was in our room. The morning coffee and bananas in the lobby were perfect as we ran out the door for a full day of wedding-related activities. We never walked past a hotel associate - housekeepers, bellmen, concierges, reception desk - without being met with a friendly smile and a greeting. The location of the hotel was ideal. It’s right at the Boston Marathon finish line. (The memorial to the bombing was kitty corner from the hotel) Plenty of restaurants within walking distance to choose from. We did have someone in our group thought they had forgotten something in the room after they checked out. They called the hotel and rather than entering the “black hole” of “lost and found”, she received phone calls from the head of housekeeping stating she had alerted the laundry service to be on the lookout. (It was subsequently found at home) Our next stay at The Lenox can’t come soon enough!

We cannot wait to return to The Langham! We were lucky to be greeted by Alisha who not only got us checked in to our room a pinch early, but gave us fantastic lobster recommendations! The friendly, helpful service was the cherry on top of an incredibly beautiful, comfortable hotel. The rooms are spacious and nicely appointed, the beds are comfortable and housekeeping kept everything so tidy. Every employee we encountered was pleasant, opening doors and pushing elevator buttons for us when they could. One of the best stays we've ever had, making our first trip to Boston just fabulous! We will be back!

Love the convenience of this hotel and it’s very clean. Everyone is very friendly and helpful and there is a walkway tunnel right to my terminal from the airport. I would definitely recommend staying here and the restaurant is also very delicious.

It's connected to the mall, so can do everything without going outside. The facilities are a bit old, but room is spacious and the windows don't open. I highly praise Mr. Augustin(?) at the front desk. I'll never forget him kindly finding me a beer opener. I will definitely go again because of him:)

Great stay, good location. Close to stop 7 on the trolley tour. It might be because of the state or hotel but the incidentals and resort fee are particularly higher than any other state we’ve travelled to. Something to be aware of if you’re an international tourist.

The hotel was clean and self service- just wish there were more options for room service/ vending machines, we ran out of water and had to run to Trader Joe’s across the street to buy bottles of water.

The location is quite good. It's right on the Boston University campus. It's very easy to get around in all aspects. There are also many kinds of food in the surrounding area, which is very convenient. It's just that the hotel is a bit old. The price is relatively high probably because of the good location and convenient travel. The subway is right at the door, and the hotel staff are also very friendly.

🚗 Transportation: The transportation is very convenient, the red line subway is downstairs, and it is also very convenient to go downtown 🍃Environment: There is a Starbucks dunkin dounut nearby where you can buy breakfast or something. The hotel is very new, the decoration style of the lobby room is good! 🧹Hygiene: I stayed for three days and cleaned up every day, I am still very satisfied!

You can choose the room direction and floor when you check in, which is great. The room is not big and is suitable for one person. The mattress is amazing, the firmness is just right, I hate those very soft mattresses. The breakfast is great. The location is good, there is a subway station and bus station downstairs, and you can walk to MIT. All aspects of service are great, very satisfied.

Great accommodation for solo traveler or couple. Good location and clean. The location of the hotel couldn’t get any better. It’s right on top of North Station, which is a great station that has many lines to connect you to Boston and other parts of Massachusetts. It’s also a great location if you’re going to an event at the TD Garden. There is a food hall and market next door, so you don’t need to go far if you want a quick bite. Check in starts at 2pm. There are multiple kiosks to do a self check in, but there are hotel employees available if you need help. The rooms are a good size for 2 people. They utilize the space underneath the bed as bag storage. The room is smart and everything is controlled by an iPad provided in the room or via an app on your smartphone. There is a small fridge that was perfect for my water and snacks. I also loved the rainfall shower! I really enjoyed this hotel brand and would stay again at this location or any of their other locations across the world.