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Although the room is small, it has complete supporting facilities. The furnishings that are not convenient to unfold make full use of the wall. The small space takes into account the wardrobe, desk, a small coffee table and double bed. It is a very exquisite design and meets the quality of a professional hotel. The self-service area on the first floor has coffee, drinking water and microwave ovens for easy use. The reception staff is warm and friendly. The only drawback is that the smell of the hotel's cheese hot pot runs through the entire corridor at night, which is a bit of a headache for those who don't like it.

The hotel is located about 650m from Interlaken West station. It is a direct, flat and easy enough walk, even dragging suitcases behind you. It is an old, traditional style building, with 2 sections - front and rear - with the rear section possibly a bit quieter than the front, from a traffic perspective, but the road is not overly busy anyway. The rooms are a little dated, but comfortable. We (a couple) were upgraded to a family room (mezzanine second bedroom) in the rear section, although the main area was still relatively small. The room had a balcony, which is always nice, but no fridge or air con. Two portable fans were in the room and these were needed, in conjunction with an open balcony door, given the days were hot and nights warm. However, the important things were good - a comfortable bed and a good shower. The staff were very helpful and friendly; the predominantly cold breakfast was quite reasonable; there was a bar/lounge on the ground floor of the rear section; the Old Town was a 10 minute walk and there were a number of restaurants within the same 10 minute walk, so the location was fine. All in all, although not really modern, it was comfortable and it provided a pleasant stay.

Es hat mich beeindruckt, sehr freundliches Personal, das gesammte hat gepasst , tolle Lage, sehr sauber, reichlich Frühstück Buffet , alles hat gepasst ... Unvergesslich Aussicht!!! Preis-leistungsverhältnis Fair ! Gern wieder . Ich kann nur weiter empfehlen. Danke .

We stayed at Hapimag resort for 3 nights. The resort is 12 minutes of walk from Interlaken Ost station. There is a bus stop right in front of hotel as well. The apartments are very spacious. We stayed in a 1 bedroom apartment and it was quite spacious. The living area and balconies were huge. There were plenty of towels in the apartment and you could still get more from reception if you needed for pool etc. Hotel also has a temperature controlled pool, an adventure pool and steam/sauna rooms. All fun facilities to enjoy at the end of a tiring day or when its raining outside. There are plenty of restaurants at walking distance. We had a garden view apartment and the view from balcony was beautiful. On a clear day, you could see the Jungfrau mountain from balcony. Checkout process was smooth and fast. Reception staff was well informed and helpful. Overall a very good stay. Things that could be better The decor of the apartment was somewhat underwhelming. Things like balcony flooring, and bathroom tiles were somewhat basic. They were clean but not much color or design. Bathroom tiles were plain white, balcony flooring was basic cement and the whole apartment had like two small paintings. They could do a bit more in terms of decor and make it feel more like a 4 star property. Also, our apartment was not quite ready when we checked in. It appears that there was a last moment change of rooms and sofa cum bed was not converted to bed in this apartment. We informed the front desk and the lady present immediately got into action. It took an additional 30 minutes or so to get it all ready from there.

This is a fantastic location. It was across the way from the west train station and not far from the main town. We had a fantastic big clean room overlooking breathtaking views. The breakfast buffet had a large selection of hot and cold food, However due to lack of staff when things ran out, they weren't being replaced very quickly but the waitress did her very best and was very pleasant when asked. The only complaints that I would have is that the hotel is very out dated and in need of a bit of maintenance. Also the Irish bar is not very Irish! and no beer on draft so very disappointing But overall a fantastic stay.

The apartment is in the center of interlaken shopping streets. There's a few branded outlet shops with good price. The apartment has a double bed and a bunk bed which was perfect for a family of 4, there's also a small kitchen where we cooked a few nights so we feel like home. But the heater goes on and off at times so there are times when we feel a bit cold but it was november so we can manage the coldness. The downside is our room was on the 4th floor, so getting the lugagge up was abit crazy 😁

Overall, the price/performance ratio is good. The location is very good, there are Chinese people at the front desk, and the communication is very smooth. It is very close to Interlaken West Station and COOP. The room is just a little small and there is not enough space for activities.

Location wise, nothing much to critique as it’s situated right beside the train station. You can’t get anything more convenient than this. We like the modern design of the room, generally. The only negative point we experienced was the smell. There was a smell (smells like pee) inside the room but surprisingly not the toilet. Toilet actually smells better than the room. Ventilation was poorly managed, I guess. And the staff said there’s nothing they could do about it and to my biggest surprise, the hotel does not have an air freshener at all! Contrary to those reviews saying how good the breakfast is, I find it quite disappointing. Food selection is so limited and the quality wasn’t better or even on par with the typical hotel breakfast standard. Here I would like to commend on a particular staff named Iulia (not sure if I spell it correctly). She is nice, friendly and accommodating. I would like to thank her for her hospitality. Overall, I would probably come back to stay again at Essential for its perfect location.