Grand Plaza Hotel and Congress Centre Guest Reviews
4.6/5
Great
120 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.6
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All reviews(120)
Positive reviews(19)
Reviews with photos/video(6)
Awesome stay(8)
Awesome rooms(6)
Delicious breakfast(6)
Friendly owner(6)
Great location(6)
Convenient location(6)
Negative reviews(1)
opalsky_22
Superior Double Room with King Size Bed
Stayed in Nov 2024
Travel with friends
22 reviews
5.0/5
Outstanding
Posted on Nov 5, 2024
Amazing stay. Good location, near to bus station. Easy to walk to main areas of attractions. Breakfast was phenomenal and thoughtful to cater to vegans and different types of diets! Service staff were friendly and sweet and quick to respond to our requests for anything! Made our stay enjoyable. Have also stayed at the hotel opposite. But grand plaza is way better.
MiCab
Grand Twin Room
Stayed in Apr 2024
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Apr 27, 2024
The room was big, clean, and very cozy. The hairdryer was a good brand and didn’t dry my hair. The items in the bathroom are thoughtfully curated. The breakfast was good too. What I especially liked about the hotel was that even though the checkout was at 12 noon the front desk didn’t call me before that to remind me of my check out. I didn’t feel rushed and bothered at all. These things matter to frequent travelers: respect of space and time. Thank you, will be sure to return and recommend this to friends and colleagues!
Richie Yip
Superior Double Room with King Size Bed
Stayed in Sep 2024
Business travellers
2 reviews
4.5/5
Great
Posted on Sep 30, 2024
Spacious room, nice view in room. Breakfast is good. But no USB socket in the room for charging mobile devices.
Marco M. 75
Grand Double Room
Stayed in Feb 2024
Business travellers
61 reviews
5.0/5
Outstanding
Posted on Feb 28, 2024
Excellent hotel. Great service.
Close to the cisty centrer
Anonymous User
Superior King Room with Twin
Stayed in May 2024
Other
107 reviews
5.0/5
Outstanding
Posted on Jul 8, 2024
The room is OK, not too big, the sanitation is OK, it is relatively clean, opposite is the Intercontinental. The high floor has a good view, the breakfast is rich, but there is not much change every day.
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Alexei K
Superior Deluxe Double Room
Stayed in Mar 2024
Solo travellers
17 reviews
4.5/5
Great
Posted on Apr 12, 2024
New and modern hotel. Ideally located - within walking distance from both train stations and the central part of the city. There are several good restaurants nearby.
What I liked:
1 . Very friendly and helpful staff
2. Spacious room with a great view
3. Comfortable bed and accessories
4 . Delicious and varied breakfast
What I didn't like:
1 . From time to time a cracking sound is heard in the ventilation system. The repairman came twice, but found no problems. However, it really ruined my sleep.
2. The gym has very poor equipment and poor ventilation. You must breathe the smell of rubber from the floor.
3. Packing cost - 30 euros per day
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6/12
Guest User
Superior Deluxe Double Room
Stayed in Aug 2024
Family
24 reviews
4.2/5
Very Good
Posted on Sep 3, 2024
Good location, very close to the bus station. The view from the high floors is also good. The service is not worthy of five stars. We brought our children, but there was no cot or sofa bed, and the key point was that there was only one set of toiletries and slippers.
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Guest User
Junior Suite
Stayed in Jul 2024
Couples
35 reviews
5.0/5
Outstanding
Posted on Jul 9, 2024
The hotel is relatively new, with complete facilities and warm and thoughtful staff. It is about ten minutes' walk from the old city attractions, with convenient transportation. If you drive, the hotel provides paid parking in the underground parking lot, and the room rate is reasonable
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Guest User
Superior Double Room with King Size Bed
Stayed in Jul 2024
Business travellers
14 reviews
5.0/5
Outstanding
Posted on Jul 3, 2024
The room is very clean and the breakfast is rich. The service staff is very enthusiastic. There is a supermarket opposite the hotel, and you can walk to the scenic spot in 10 minutes. There are many restaurants around.
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Guest User
Junior Suite
Stayed in Dec 2023
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Dec 27, 2023
Impeccable service, smiling staff always ready to help. Perfect location for visiting the whole city, nothing to say
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Lile
Junior Suite
Stayed in Feb 2024
Business travellers
12 reviews
1.0/5
Posted on Feb 26, 2024
I really want to share with you about this hotel. Because of a small mistake of mine, that is to say, I miscalculated the time, and then I booked this hotel. Then I discovered that the time was miscalculated 1 minute after the reservation was made. I immediately called the hotel. The people at the hotel received the call and said that they understood and would help me deal with it. I contacted Ctrip again and Ctrip did not actively help me deal with it. Of course, I want to say frankly here that Ctrip did It was very good, but in the end, the two rooms in the hotel I booked cost about ¥3,000 in total and were eaten by the hotel, so I feel that the hotel is bullying guests. Well, it is just a constant truth, so I hope the hotel can Understand the state of our consumers and don’t bully ordinary tourists like us forever.