Shaoxing BTG Nanyuan Hotel Reviews

Very good hotel.new. nice design. Nothing around. All shops closed. Very good option if you want to relax or for business meetings

Hotel is nice and comfortable,location is far away from business area,breakfast is not for western guest,rooms are clean and staff is kindly,but not speak English just one of them

Very nice hotel and enjoyed my stay however the breakfast was lacking… could have had more options and not enough setting space for guests.

Clean room , decent size. Breakfast can be improved. Fairly new facilities.

Hotel is new and very clean and staff is very kindly Good for holidays

feichanghao.

clean good service

good location,

The curtains don't block out any light, the pillows are like nothing, I specifically requested a quiet room and then there was a laundry room across from the room, the bathroom drained slowly, the air conditioner didn't cool, the only good thing was the convenient parking?

Facilities: Very poor, no refrigerator, no such equipment, I wonder how it is rated as a five-star hotel Hygiene: Very dirty, cleaned it again by myself Environment: Relatively remote Service: Very poor, very slow to handle things, no one will handle it after several reminders, the toiletries I contacted the front desk at 5:50 have not been delivered after almost an hour, I called again, and it has been almost half an hour and still not delivered, I can't wait any longer, so I put it in the room when the front desk sent it before. The air conditioner works normally at night, but it can't cool down during the day. The main control setting has a problem and can't be used. The child is too hot, so I contacted them to deal with it, and they made excuses, but they didn't deal with it. There is no way, we can only check out.

Ctrip wrote that there was a free room upgrade, but it didn't happen when I checked in. I had to go to the front desk to change the room later. Huawei's chargers were insufficient. The breakfast was average, not very good. The milk and soy milk brands were in the wrong place. I had milk and soy milk. The watermelon was not sweet. They were not enthusiastic and proactive. I went to other places in Keqiao and it was pretty good.

The room is very large, the hotel facilities are very complete, there are ample parking spaces, and the two ladies at the front desk, Ms. Huang and Ms. Zhong, are very kind and provide thoughtful service. I give them both a thumbs up!

I wanted to take my kids hiking on May Day and booked this hotel. The transportation is very convenient, just off the elevated road. Although the price is a little higher than usual, compared with those sky-high B&Bs, this one is very cost-effective. The playground next to it is also a pleasant surprise. The price is cheap, and you can play as you like for more than 20 yuan. The amusement facilities can be played by both big and small children. Highly recommended. I booked a parent-child room, and the children like it very much. Environment: clean and tidy Service: very satisfied

The mood of three days and two nights was messed up by this hotel. I arrived in Shaoxing at noon on the 2nd. When I checked in, I asked the front desk whether there were children's toiletries in the room. I was told that there were. When I got to the room, I found that there were none. There was no toilet paper in the bathroom. I called the front desk and the conversation was (Hello, front desk, there is no toilet paper and children's toiletries in the room. I asked the aunt to send it to you. Goodbye), at this time I already felt that the attitude was not flattering. After about ten minutes, it was not delivered, so I called the front desk again. It was already past one o'clock at that time, and we hadn't eaten lunch yet. The attitude of the person answering the phone this time was still good. She said sorry to help urge. After hanging up the phone, I thought that this point should be cleaning time, so I opened the door to see if there was a cleaning lady outside. Who would have thought to hear such a paragraph (It's really annoying, I'm busy, you can't let her come to me to get it herself, she is opposite me), she came out from the room opposite me, saw me and said that she didn't have children's toiletries, I asked her if it was the hotel or she didn't have it, she said she didn't have it, and then brought me a roll of paper. At this point I was still restrained. I went out to play and arrived at the hotel at about ten o'clock in the evening. There were all kinds of hair and unknown black objects on the bedding and towels. Fortunately, I brought my own disposable four-piece sets and bath towels. There were all kinds of dust on the bedside, and it turned black when a tissue was lightly brushed over it. Attached are photos. I tidied the room myself the next morning. Before leaving the hotel, I repeatedly told the front desk that I didn't need housekeeping and asked the cleaning lady not to enter our room. The front desk called the cleaning lady in front of me. I returned to the hotel at around 9 o'clock in the evening, and found someone had entered the room when I opened the door. I was so angry that I called the front desk. The front desk said they would inform their manager, and then there was no more, until I checked out this morning. No one asked a single question from beginning to end. I repeatedly told them that there must be my reasons for not entering the room, but they turned a deaf ear to me. The sound insulation of the hotel is not very good. I can't understand why they arranged the tour group on the same floor as us individual guests. There was also a strange noise in the bathroom, which was not loud during the day but at night. My daughter was even scared when she went to the toilet at night. All kinds of things... This hotel makes me speechless, it's a mess!