Rue Jean Stas 32, Brussels, Brussels-Capital Region, 1060, BelgiumView Hotel Details
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1 night
NH Brussels Stephanie Guest Reviews
4.3/5
Very Good
55 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(55)
Positive reviews(15)
Reviews with photos/video(3)
Guest User
Superior Triple
Stayed in Aug 2024
Other
1 reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
We were upgraded from twin to triple. Very clean and nice addition of the coffee machine and coffee pods. Excellent reception service, very polite and helpful. They allowed us to check in slightly earlier. We could also leave our bags after check out until we have to go to the train station. Within walking distance to restaurants and cafes. metro, trams etc. Excellent buffet style breakfast, great choice. I would definitely stay again
Guest User
Standard Double
Stayed in Jul 2024
Family
4 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
It’s clean and convenient
Anonymous User
Standard Double
Stayed in Mar 2024
Travel with friends
1 reviews
4.2/5
Very Good
Posted on Mar 15, 2024
The room is quite clean, but it is very noisy at night as it faces the street!
Hygiene: Clean
Facilities: Two beds
Environment: Normal
Service: Normal
Ahh ...
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your opinion with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.The team and I are very much looking forward to welcoming your return to NH Stéphanie in the near future for another memorable experience.Sincerely,Luca Uccheddu - Assistant Front Office Manager
Guest User
Standard Double
Stayed in Feb 2024
Business travellers
25 reviews
5.0/5
Outstanding
Posted on Mar 31, 2024
The hotel is in the city center, close to the subway station, and there are many delicious restaurants around. The breakfast is really rich. The room is big and the guy at the front desk is very enthusiastic. I will consider this hotel again next time I go on a business trip.
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TravellerJSG
Standard Double
Stayed in Mar 2024
Family
21 reviews
4.0/5
Very Good
Posted on Apr 10, 2024
The location is average and the facilities are a bit old. The service is good.
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your feedback with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.The team and I are very much looking forward to welcoming your return to NH Stéphanie in the near future for another memorable experience.Sincerely,Luca Uccheddu - Assistant Front Office Manager
Emi
Standard Double
Stayed in Feb 2024
Travel with friends
5 reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
Very good, good stay and great welcome from the receptionist. We will come back with pleasure.
Original TextTranslated by Google
Guest User
Standard Double
Stayed in Sep 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
Very good, I will stay here next time
Original TextTranslated by Google
Response from Property: Dear Guest, I am delighted that you had a memorable stay with us here at NH Stéphanie. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,Luca Uccheddu - Assistant Front Office Manager
Guest User
Standard Double
Stayed in Oct 2023
Business travellers
6 reviews
4.0/5
Very Good
Posted on Oct 24, 2023
The price/performance ratio is quite high, and the front desk is also very nice. However, the street outside is a bit noisy at night.
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Anonymous User
Standard Double
Stayed in Jan 2024
Business travellers
75 reviews
5.0/5
Outstanding
Posted on Feb 8, 2024
Good value for money, will continue to consider it!
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for sharing your experience with us.We are delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.The team and I are very much looking forward to welcoming your return to NH Stéphanie in the near future for another memorable experience.Sincerely,Luca Uccheddu - Assistant Front Office Manager
Aagang
Standard Double
Stayed in Dec 2023
Travel with friends
37 reviews
5.0/5
Outstanding
Posted on Jan 25, 2024
good, very good
Original TextTranslated by Google
Response from Property: Dear guest,Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Stéphanie in the near future.Sincerely,Luca Uccheddu - Assistant Front Office Manager