Holiday Inn Resort Bodrum Reviews

Limited car park area, if you are not lucky ,you have to pay money for having park area. We used trip application for booking and paid price in advance however hotel management demanded payment, i explained the situation to a few different personnel. Then they finally managed the problem ,during this period we waited 15 minutes in the lobby like a guilty... hotel could say at least sorry for their mistake,it was not warm welcoming and professional approach anyway rest of the lobby cleaning,restaurant and location is good and personnel is helpful apart from lobby register team. If you use ant app for booking, double check must be done before arriving...

Food was poor, prices high, service absent

The conditions are average. It is recommended to stay in a newer and more complete all-inclusive hotel. You need to wait for the elevator to go to the restaurant or the beach from the room, or you can choose to take the stairs. It is not convenient for families with children

Superb Hotel Very pleasant and dedicated team It was the start of the season and we had few people and really good quality. I recommend without hesitation

The main buildings have been renovated and everything is fine there, as it should be in a Holiday Inn. The other buildings (bungalows) are being restored; no one lives there. The funicular and street elevators also do not work, if this is important to anyone. Beautiful territory, the terraces are surrounded by greenery, everything is in bloom, everything is looked after, huge pine trees, eucalyptus trees, cypress trees, it was very pleasant for us to walk along the stairs and esplanades. If anyone has problems with stairs, please note that there is a terraced layout, stairs are everywhere.

Our stay was very enjoyable. The staff was very helpful. Mr. Denis took care of us throughout our stay and I would like to thank him for that. and especially Victoria, who took care of all our organizations throughout our stay and made our holiday on the beach enjoyable🙏🙏🙏

It’s awesome hotel and beautiful place. You can enjoy your vacation with different activities. The beach bar, cafe bar and pool bar are very good and with fresh drinks. And the animation from the hotel is very amazing and colourful. The hotel guests have very funny moments with that.

I visited with my family Bodrum for the first time in June 2024 and we were excited about our stay at the Holiday Inn Resort, Bodrum. We enjoyed our holiday as much as we can at the resort which is 45 minutes from airport, and has great location 5 minutes by car from town. We found some of the staff friendly and eager to make our stay as comfortable as possible. Food was good with all inclusive meals and drinks. Unfortunately, since we arrived, we faced several inconveniences which made our stay not as enjoyable as it should be. Let me share with you these inconveniences: 1- There was NO internet for 2 days. 2- There was NO hot water for 2 days, and after the repair the hot water came out yellow due to closure of one valve. Even after that, hot water was available only after 3 pm, throughout our stay. It took us two days to convince the front desk that there was a problem with the hot water. The technicians came to fix the problem 2 times, before one of them figured the source of the problem and I had to give him a tip for his success in restoring the hot water. 3- It was troublesome to have someone to clean the room during the advertised times, i.e. 8 am – 4 pm claiming that they were under staffed or too busy!! 4- Towels in bathroom were not good quality, and worn out. 5- Single beds are small and uncomfortable. 6- Only limited staff speaks English, so we had to use a translator for communication. 7- No membership recognition as a Platinum Elite. Throughout our stay we asked to speak with the duty manager or to have his email/ phone number, but we were told he is busy in meetings, not on site, etc. We tried communicating with the hotel management by email after our departure over three weeks, but we did not hear anything back!! In summary, great location, good food, reasonable prices compared to other hotels by the sea. But if you are faced with a problem with the room, service, etc. there is NO one to Listen and help. Management team are out of sight or don’t exist!! You are on your own.

It was defo an amazing stay for all of us. We came with our friends and enjoyed every single detail to bits. First, massive thanks to staff of reception for the flawless service. Even though there were many other arrivals at the time of our arrival they always did their best to help us out. The guy named Orhan and the sweet little lady Hilal gave us exceptional service throughout our entire stay. Second thing which we enjoyed to bit is Bar/Drink services. The lovely bar manager Nejmettin and his team gave us great cocktails with always such a kind manner. They never said no even we all we asked for many things lol. Third and the last thing we enjoyed the most is the location of the hotel. Hotel is located nearby the historical windmills and bodrum castle. You will be seeing both when you stare around. The only minus which i could state is the closed areas of the hotel is extremely hot and sometimes its so hard to breathe. My piece of advice would be to improve AC systems in the main building and restaurant area. We will defo be back soon! Thank you all.

So the good points… The location is great. A 10 minute drive down to the main area where there’s plenty of shops and bars spread across the marina. The beach is lovely. The water is nice and clean and plenty of beds for you to spend the day in the sun having fun 😎 The view is spectacular. The most amazing scenes especially at night when the town is lit up. So picturesque. The bed is very comfortable and the rooms are a good size. The staff on the beach do a great job keeping it clean and tidy. Unfortunately, that’s probably about it for the good points. Bad points… The drinks are awful. The sodas are flat and warm, the cocktails are absolutely shocking. The mojito should be removed from the menu as not 1 person knows how to make one. The rooms are ok but it’s the cleanliness, it’s bad. We stayed for 5 nights and not one was out floor cleaned, the shower and sink left unclean the whole time, bed was made daily but they never changed the sheets. Not once. The room was dirty when we checked in. Not a great start to the holiday. Most days the rooms was never even looked at so I had to keep asking for it to be cleaned. (Not that it was cleaned to anyone’s standard) The mini bar and coffee was never replenished. Had to constantly ask for stuff. Very frustrating. The staff are not that friendly bar maybe 2 or 3. They basically serve you once they’ve finished their conversations amongst themselves. Almost make you feel uncomfortable. What’s also frustrating is that not many speak any English. Now, I’m fully aware that I’m in their country and maybe it’s wrong for me to be frustrated but given you’ve opened your doors for the English speaking consumers, you would expect the staff to atleast understand what drink you’re asking for on the English written menu. The security guy who props himself up at the bar is very rude and aggressive. But I’ll be taking that further on a different platform. The lift to take you from the hotel down to the pool area is constantly out of use meaning you’ll need to walk up and down 100s of steep steps. Not what you want to be doing in 38c heat. The food isn’t great. Not awful but just bad quality. I didn’t eat there much but maybe it was just an off day. The air conditioning in the room is awful. Might as well not even have it turned on. Room still hot when it’s been left on all day. The hotel could be made so much better given its location but unfortunately, I don’t think the staff care too much about their customer’s complaints or concerns. Would I stay again? Probably not. And that’s unfortunate as you would book a holiday inn given its worldwide reputation but unfortunately, the standard at this hotel doesn’t match. But if you’re looking for somewhere for the location and a beach day, the hotel would be perfect for you. Some issues can be forgiven but there seems to be more negative than good. But with a few changes it really could be a lovely hotel. The issues are more to do with the s

We booked a two-night stay at this property based on the reputation of the Holiday Inn brand. However, our experience at the hotel was far from satisfactory. On arrival, we were promised a lovely stay full of surprises, but the only surprises we encountered were the disappointingly poor services. 1. The mini-bar in our room was not restocked upon check-in. After complaining at the reception, it took an hour for the staff to come and refill the bar, claiming that some items were already finished. 2. Blankets were left without covers, which is unacceptable for a hotel of this caliber. 3. Toiletries in the washroom were not replenished during our stay. 4. There were mosquitoes in the room, and when we requested repellent, it was not provided. 5. The water in the shower panel was not functioning properly, and despite reporting the issue, the promised technician never arrived. 6. Despite being an ultra-inclusive property, there was a lack of proper availability of amenities. Even in the buffet, many items ran out, and instead of replenishing them, the staff simply stated that they were finished. 7. The hotel staff was unhelpful, and we experienced an invasion of privacy when a lady from room service entered our room despite a "Do Not Disturb" sign. 8. During check-out, we called for assistance with our luggage, but no one came to help, forcing us to transport our luggage to the reception ourselves. Our stay at this property was wholly disappointing. If the esteemed Holiday Inn brand allows such poor services at their properties, we cannot in good conscience recommend this hotel to anyone..

Staff was rude and unprofessional. I went with a friend and they were extremely rude to us during the checkout process and we had to fight with them about going back into the room to get our stuff. They were literally trying to hold our stuff hostage.

Tatili 1 hafta daha uzatamadiğim için çok üzüldüm herşeyiyle hakkını veren bir otel holiday inn ile ilk defa tatil yaptım ama sezon bitmeden mutlaka tekrar gideceğim mutfak deneyimimiz mukemmeldi natural ve yerel ürünlerin tanıtımına fazlasıyla önem verilmiş özellikle tatlı bufesinde her damağa uygun lezzetlere yer verilmiş türk kosesinde çıkan guvecleri mutlaka denemenizi tavsiye ederim sabah kahvaltısında börek köşesinde Sarıyer böreği mutlaka yemelisiniz taze taze börek açan otel neredeyse kalmadı :) çeşitlilik ve lezzet mükemmeldi Mutfak şefi Barış usta ya çok teşekkür ederim odalara gelince sorunsuz akan bir duş bulmak çok güzel 7/24 duş almak isteseniz sorunsuz alabilirsiniz servis tarafına gelince servis ekibi gerçekten sizin için çalıştıklarını gösteriyorlar gözlerinizin içine bakıyorlar bir osteginiz varmı diye öğrenmek için

I am recently staying at this hotel and it is an absolute disaster from start to finish. The only positive was the location and hotel view, but that's where the praise ends. The service was unacceptably slow - we had to call the front desk 10 times just to get basic requests addressed, and even then they failed to provide what we asked for. The room was in shockingly poor condition. When we first checked in, the bed did not even have a duvet - it took over 2 hours for them to bring us one, and even then it was torn and smelly. After voicing our complaint, they said they would fix the issue, but when we returned from a boat trip, the room was still dirty and no housekeeping had been done. We requested to change rooms and get fresh towels, but an hour later no one had come to assist us. The overall cleanliness and upkeep of the hotel was disgusting. This is certainly not the quality you'd expect from an IHG property. The hotel management clearly needs to make major improvements to their operations and standards. I would not recommend this hotel to anyone - it was truly the worst hotel experience I have ever had. Save yourself the headache and find accommodations elsewhere, no matter how good the location and view may be.