Vienna International Hotel (Shenzhen Pingshan High-Speed Railway Baolong Subway Station Branch) Reviews
Vienna International Hotel (Shenzhen Pingshan High-Speed Railway Baolong Subway Station Branch)
Beisida Building, No. 28 Nantong Avenue, Baolong 2nd Road, Longgang District, Shenzhen, Guangdong, ChinaSee Hotel Details
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Reviews from Real Guests
9.7/10
Excellent
2117 reviews
Verified reviewsLocation9.7
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2117)
Positive reviews(2091)
Reviews with photos/video(530)
Classy environment(131)
Friendly front desk staff(130)
Delicious breakfast(112)
Large rooms(90)
Perfect for business trips(79)
Well decorated(33)
Awesome gym(23)
Stayed multiple times(15)
Negative reviews(26)
Guest User
Superior Twin Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Feb 2026
Travelling with friends
23 reviews
Outstanding
Posted on Apr 1, 2026
Clean and hygienic, a great experience. The overall stay was comfortable and the ambiance was fantastic.
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Response from Property: 尊敬的賓客，感謝您的用心好評！很高興酒店乾淨整潔的衞生環境、舒適大氣的入住氛圍，能為您帶來舒心愉悦的體驗。我們始終注重品質與細節，用心守護每一位賓客的旅居感受，期待您再次光臨，繼續為您呈現優質服務～
Guest User
Deluxe Suite (Full Home Smart System + Zero Gravity Massage Chair + Serenity Soaking Tub)
Date of stay: Feb 2026
Business traveller
1 reviews
Outstanding
Posted on Apr 1, 2026
I have to commend the hotel's fitness center! There's a wide variety of well-maintained equipment, the environment is clean and bright, with good ventilation and natural light. It's never crowded, which makes for a fantastic experience. Coupled with comfortable rooms and an excellent breakfast, my entire stay was incredibly pleasant. This is truly an ideal choice for fitness enthusiasts.
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Response from Property: 尊敬的賓客，感謝您對酒店健身中心的細緻認可！很高興齊全專業的器械、乾淨通透的環境能為您帶來超棒的健身體驗，搭配舒適客房與營養早餐，讓您入住全程舒心愜意。我們會繼續用心維護設施、提升服務，期待您再次光臨，盡享運動與旅居的雙重美好！
Guest User
Business Single Room(Smart Voice Control + Panoramic Oversized Window + Constant Pressure Shower)
Date of stay: Feb 2026
Business traveller
4 reviews
Outstanding
Posted on Mar 3, 2026
The room was clean, spacious, and the air conditioning worked well. The breakfast had a good variety of options. I recommend staying here.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好，非常感謝您的滿分好評！很高興我們在衞生、空間、空調及早餐等方面的用心，能為您帶來舒適的入住體驗。我們始終以賓客感受為核心，不斷優化每一處細節，期待您再次選擇我們，開啟更多美好時光。
Guest User
Superior Twin Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Feb 2026
Business traveller
2 reviews
Outstanding
Posted on Apr 9, 2026
Great, the environment is excellent, and the soundproofing is good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您給予的全五星滿分好評！由衷感恩您對酒店環境與隔音效果的高度認可。我們始終用心打造靜謐舒適的旅居空間，衹為讓每一位賓客都能擁有安心好眠。您的滿意是我們前行的最大動力，我們將持續打磨細節，恭候您再度光臨，祝您旅途順遂！
Guest User
Superior Twin Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Jan 2026
Family
1 reviews
Great
Posted on Feb 9, 2026
I think the hotel is pretty good. The location is relatively convenient, not far from the subway station. There's also a McDonald's right outside. Since it's a chain hotel, the environment and hygiene are up to standard.
Original TextTranslated by Google
Response from Property: Dear Guest, thank you very much for your feedback. We are pleased that you appreciated our convenient location, surrounding amenities, and the cleanliness standards of a chain hotel. We notice that there were still some areas in your review that you were not entirely satisfied with, which is precisely where we need to improve. If you would like, please feel free to contact us with the specific details, and we will make immediate improvements. We look forward to seeing our improvements during your next stay and wish you a pleasant stay!
Guest User
Superior King-Size Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Dec 2025
Business traveller
4 reviews
Outstanding
Posted on Jan 27, 2026
The bedding is changed for each guest, it's soft and odorless, which was a fantastic experience! The lobby offers complimentary tea and snacks, so you can relax while waiting – super thoughtful!
Original TextTranslated by Google
Response from Property: Dear Guest, thank you so much for your kind review! We were delighted to hear you praise the bedding for being changed after each guest, its soft texture, and its lack of odor. You also specifically mentioned the complimentary tea and snacks in the lobby, which were a thoughtful touch.
Guest User
Superior Twin Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Dec 2025
Business traveller
15 reviews
Amazing
Posted on Jan 9, 2026
The room was clean and tidy, the bed was very comfortable, and the pillows were soft. The staff were friendly and quickly resolved any issues we had. Five-star rating!
Original TextTranslated by Google
Response from Property: 尊敬的客人：太開心您喜歡咱們的房間和服務！乾淨整潔是我們的基礎標準，軟乎乎的床品就是想讓您睡個好覺～服務人員的親切也是咱們一直堅持的細節～期望您下次過來入住，我們會保持更好的服務
Guest User
Superior Twin Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Nov 2025
Business traveller
21 reviews
Outstanding
Posted on Jan 2, 2026
The hotel front desk staff were all very welcoming and provided excellent service. Breakfast was also included.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好！非常感謝您對我們前台服務和早餐的認可！我們的前台團隊始終以熱情周到的態度迎接每一位賓客，同時也用心準備豐富早餐，衹為讓您的入住從清晨到日暮都充滿舒心。期待您下次出行再臨本店，繼續享受愜意時光！
Guest User
Business Single Room(Smart Voice Control + Panoramic Oversized Window + Constant Pressure Shower)
Date of stay: Dec 2025
Business traveller
1 reviews
Outstanding
Posted on Jan 18, 2026
I had a really comfortable stay. The front desk staff here were very kind and polite.
Original TextTranslated by Google
Response from Property: 尊敬的客人，非常感謝您的超棒評價！聽到您誇讚前台小哥温柔又有禮貌，還説住得很舒服，我們特別開心～我們不僅在前台服務上用心，房間的設施和整潔環境也都為您的舒適體驗保駕護航。期待您下次再來，繼續感受這份貼心服務！
Guest User
Business Single Room(Smart Voice Control + Panoramic Oversized Window + Constant Pressure Shower)
Date of stay: Nov 2025
Business traveller
2 reviews
Outstanding
Posted on Dec 25, 2025
The hotel's overall environment was clean and tidy, and the service was warm and attentive. It completely exceeded my expectations, so a five-star rating is a must!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住維也納國際酒店（寶龍地鐵站店），非常感謝您對我們的肯定哦！我們會延續一如既往的好品質和更加完善的服務，在此我們非常感謝您的支持與厚愛，期待您的再次光臨，祝您開心的度過每一天！！！
Guest User
Superior King-Size Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Nov 2025
Solo traveller
4 reviews
Outstanding
Posted on Jan 11, 2026
The staff were very friendly and helpful. Check-in and check-out were quick and efficient, and they were always prompt in answering any questions I had.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常感謝您對我們服務的認可！能為您提供高效、貼心的入住體驗，是我們最開心的事，我們也會繼續保持這份熱情，用心做好每一個服務細節。期待您下次再來，再次感受我們的暖心服務呀～
Guest User
Superior King-Size Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Nov 2025
Business traveller
2 reviews
Outstanding
Posted on Dec 15, 2025
The hotel lobby is warm and romantic, the front desk service is good, and the room is also clean and hygienic.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非希望您帶着我們的温暖和熱情回家，帶着您美好的記憶回家，能夠為您服務是我們最開心的事，維也納國際酒店（寶龍地鐵站店）真誠期待您的再次光臨，同時非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Superior King-Size Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Nov 2025
Travelling with friends
1 reviews
Outstanding
Posted on Dec 31, 2025
Smooth check-in process, excellent service, and well-equipped facilities. The hotel breakfast was also a highlight! 👌🏻
Original TextTranslated by Google
Response from Property: 尊貴的的賓客，感謝您的滿分讚譽！從預訂到離店全程順暢，能給您完美體驗是我們最大的榮幸～您的首選認可讓我們滿心温暖，也定會不負期待越來越好，持續為每一位旅人點亮温暖歸途，盼您常回來，祝您出行皆順遂！
Guest User
Superior King-Size Room(Smart Voice Control + Deep Sleep Mattress)
Date of stay: Nov 2025
Business traveller
7 reviews
Outstanding
Posted on Dec 25, 2025
Not bad at all. The room was spacious, the environment was pleasant, and the lobby was grand.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您選擇入住維也納國際酒店（寶龍地鐵站店），非常感謝您對我們的肯定哦！我們會延續一如既往的好品質和更加完善的服務，在此我們非常感謝您的支持與厚愛，期待您的再次光臨，祝您開心的度過每一天！！！
kellyvo
Family Suite (Full Home Smart System + Zero Gravity Massage Chair + Serenity Soaking Tub)
Date of stay: Jan 2026
Family
10 reviews
Great
Posted on Mar 21, 2026
Very new and clean hotel. Visited during Chinese New Year and disappointed as I was told our included buffet breakfast will be replaced with Mcdonald breakfast everyday since restaurant is closed. If I knew buffet breakfast will not be available upfront, I could have choosen a different hotel. Location 1 hr from city but rewarded with more spacious and luxury room at affordable price.
Response from Property: 尊敬的賓客您好，非常抱歉春節期間餐廳臨時關閉，導致您的自助早餐未能按預期提供，給您帶來了不佳的體驗，我們深感愧疚。感謝您對酒店設施與衞生的認可，也感謝您坦誠指出問題，我們已深刻反思並優化了節假日期間的餐飲保障預案，避免類似情況再次發生。期待未來能有機會為您提供更完善的服務，彌補此次遺憾。