Hot Springs Hotels in Hyogo Prefecture, Japan

Our favourite booking throughout our entire Japan trip! This inn is a family business so you can imagine how hospitable the entire family was to us this 2D1N. Regretted not staying 1 more day as the entire village was very relaxing. Room is super clean, yukata was provided for us to visit the public baths, access to all 7 public baths provided as well. We have everything we need with this inn! There’s also a private onsen in the hotel and the host was very helpful and nice about everything. He even went out of his way to send us to & fro the Kinosakionsen station… thank you so much we had fun and enjoyed it! Will definitely stay here again. ＜3

对不是日本人完全不友善的酒店 Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude. Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in. When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all. I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy. There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup. Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special. Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.

We stayed at the hotel in October 2024. We took two rooms for two. Pros: 1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing. 2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself). 3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too. 4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel. 5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly. 6. There is a private onsen (we did not use it). 7. They give a free pass to 7 public onsen. They give discounts on souvenirs. 8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge. Nuances: 1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much. 2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.

the hotel is well located, quiet, nice view, very easy access with free shuttle bus service the room is bigger than expected, can accommodate a group of 3-4 people the service is good, comfortable, and not overwhelming, however, NOT the most native / non-Japanese speaker friendly the onsen itself is the biggest selling point, it doesn't feel too crowded even though it's a shared with day-use customers, perhaps to do with off-peak season as well the restaurant and food is the biggest pleasant surprise to us, exquisite, yet filling; i especially like the porcelain used, well thought out with the dishes overall, five out of five experience

The Grand Mercure Awaji Island Resort & Spa is nestled on a hillside, offering views of the sea and the bridge. The rooms are spacious and comfortable, also boasting sea views. As with all Mercure hotels, it's always bustling with guests, and the accommodation and dining are excellent. This particular hotel is family-friendly, making it a great choice for families looking for a holiday.

We had an absolutely wonderful time at Arima Onsen Goshoboh. The room was very spacious with all the amenities you could need, and it was such a great touch having two massage chairs in the room! Dinner and traditional kaiseki breakfast were quite unique - some of the dishes were a bit too specific for our taste and we didn't try everything, but it was still an interesting culinary experience overall. What really stood out was the honeymoon surprise at dinner - a beautifully presented dessert with a flame that revealed a flower, with cute little figurines inside. They even let us keep them as a souvenir! Such a thoughtful and memorable touch. At the end of our stay, the hotel kindly drove us to the bus stop, which was a really nice gesture. Overall a fantastic experience - we'd love to come back again!

Extremely disappointed. The onsen (hot spring) was tiny, and the steps inside were uncomfortably high. They also offered very few amenities. For dinner, as a small woman, I only felt about 80% full, and there were very few extra items available to order. Apart from the front desk staff, most employees only spoke Japanese, which made communication a bit difficult, but everyone was very friendly. The pillows and blankets were incredibly uncomfortable. I tried all three in the closet, and they were still bad; I even woke up with a stiff neck. The blanket was incredibly thick, and I woke up in a sweat in the middle of the night. The most ridiculous thing was that construction started outside at 8:30 AM... I can't believe a resort onsen hotel can't escape the noise. The hotel seems to be the furthest one in the area. I walked there, and thankfully the weather was good and the scenery along the way was nice. The shuttle bus is too small; after checking out at 10 AM, I had to wait until the 10:40 AM service. But it's too far to walk, so I had to take it anyway...

Due to heavy snowfall, both trains and buses were canceled, which put me in a difficult situation. However, thanks to the hotel's thoughtful assistance, I was able to get to a station where the subway was still running, allowing me to continue the rest of my trip in Japan. Thank you! Also, the crab course dinner was absolutely delicious.

My wife and I had a fantastic 3-night stay at Asagiriso in Kinosaki Onsen. The hospitality was simply outstanding. Every member of the staff—from the reception team to housekeeping and the breakfast staff—was warm, welcoming, cheerful, attentive, and always ready to help. Their genuine kindness and excellent service made us feel at home throughout our stay. The hotel was comfortable, the room was impeccably clean, and every morning we looked forward to the delicious breakfast served with such care and friendliness. Thank you to the wonderful team at Asagiriso for making our stay so memorable. We highly recommend Asagiriso to anyone visiting Kinosaki Onsen and will definitely return if we have the opportunity.

This was my 4th stay at a Dormy Inn hot spring hotel. The onsen facilities are great, with 3 indoor and outdoor baths and a sauna. They even offer delicious, light ramen as a late-night snack at 9:30 PM, and breakfast is exquisitely tasty. What's more, Arima Onsen is only about a 30-minute journey away. Although it requires two transfers, the connections are seamless. Revisiting after 10 years, it felt as if time had stood still in this quaint and peaceful hot spring town.