This was my second time staying here. My first visit, two years ago, was absolutely wonderful, which is why I specifically went out of my way to come back for another experience. Unfortunately, I left feeling a bit disappointed this time. There were so many people checking in, and it seemed like the hotel wasn't prepared to handle the crowd, leading to us standing and waiting for a long time. It was a stark contrast to the enthusiastic service I received last time. The lady who helped us this time clearly wasn't very familiar with the procedures, and her English wasn't great, making communication a bit tiring. I really miss the girl who helped me check in two years ago; she was fantastic, spoke excellent English, and handled everything perfectly. All in all, this visit was a bit of a letdown. Everything else was fine though; the room was spacious, and the surroundings were beautiful, especially with the cherry blossoms in full bloom nearby.
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