Hotels With Gym in Waikato, New Zealand

The room we received was nothing like the room advertised on your website. We made our booking through *********** based on the photographs, which portrayed a modern, clean, stylish, and well-maintained room. Unfortunately, the reality was completely different. Instead of the fresh, contemporary room shown in the photos, we were given a room that felt old, tired, and poorly maintained. The flooring was covered with worn, old carpets and rugs rather than the clean, modern finishes we expected. The furnishings were dated, the overall appearance was shabby, and the room looked as though it had not been renovated in many years. It felt unclean and lacked the standard of comfort and quality that your promotional images suggested. To make matters worse, the fan in Room 412 was not working, making the room uncomfortable. Throughout the night, every time someone walked along the corridor, the old wooden floorboards creaked loudly, disturbing our sleep. These maintenance issues significantly affected our comfort and overall experience. To be completely honest, the condition of the room reminded us more of emergency housing than accommodation offered by a hotel with your name and reputation. The difference between what was advertised and what we actually received was shocking. We specifically chose your hotel because of the high-quality images displayed on ***********. Those images created an expectation of a premium experience, but the room we received fell far short of that expectation. Had the room been accurately represented, we would have made a different booking decision.

The room was spacious and had a balcony with a view of Lake Taupo. It was very clean, and housekeeping did an excellent job. There's a large parking lot below the hotel, making parking convenient. The path from the parking lot to the hotel is also well-lit. However, some rooms were undergoing renovations, and it was quite noisy in the mornings. This could be disruptive if you're looking for a relaxing vacation. Taupo is located in an earthquake zone, and we experienced a small tremor during our stay. It wasn't major, but it was a bit startling. It's good to be aware of this if you're planning a trip to Taupo; apparently, small earthquakes happen several times a year and are quite normal.

We had a very good discounted price for the night, the room was very comfortable and clean with a good bathroom. Unfortunately the units are not very well sound proofed and in our instance the occupants of the room next door were very inconsiderate and stayed up very late, even after asking them in person to go to sleep at 1am it took another while before it got quiet. With the bar and restaurant next door a very convenient spot

Booked through Ctrip and sure enough, they gave me the worst room, haha! You can specify not to have a room at either end of the hall, but I still got the very first room on the first floor. Parking is free in the hotel's backyard.

Love the location just awesome! Right on the lake and you can walk out your door directly onto it and Sit outside on a table and admire the view! Restaurant was nice just a shame the fireplace is gas nothing like a real wood fire when it's Winter! Parking was fine and easy, so good they have a heated pool as it would be useless in Winter, they also have the Sauna which is great it just such a shame the grotto is out of order and was told it has been that way for a while. Something like that should be sorted at a last resort just rebuild it if it cannot be fixed customers expect it Bathroom was good with a nice big spa bath and this is by far the best bed we have ever slept in. It is huge! You could fix 6 people in it if haha!

Wow! We go upgraded to two bedroom apartment which was really handy since it has washer/dryer plus air conditioning in both bedrooms and open plan living area. Very clean and modern apartment with good appliances (Bosch cooktop, oven, dishwasher, washer and dryer). The apartment is sound proofed. They also have 4 varieties of Zealong Tea Estate teas along with the Zealong cups plus coffee pods. The hotel is next to the lake and shops so it’s quite convenient. My only issue is that outside of night time sleeping hours, the air conditioner would turn off by itself after a few minutes. Other than that, I really enjoyed staying at this hotel and would recommend it to others.

The room was unsatisfactory. Cobwebs and insects on walls, broken & wobbly dining chairs. Even the stair railing to go upstairs is shaky. Chipped bowls and plates. Most serious is that hot water shower is almost impossible! Hot water seems to be limited. It's always freezing cold water! Imagine having soap all over your body and literally freezing just to wait for the hot water to come but yet not enough to rinse off the soap! I gave up trying to shower the next day. And no Aircon on upstairs room. We had to ask for a small fan just to ventilate the room

Initially, we were given room 101, but it was too noisy due to the external air conditioning units facing an inner courtyard of the building. Eventually, Chris moved us to room 412. Even though it was next to the laundry room, it wasn't nearly as loud, and we were finally able to get some rest. The room is very spacious, and the beds are large and comfortable. The shower pressure was fantastic. We had a pleasant stay. Thanks, Chris!

The front desk staff were very clear about the room's location and driving directions, even circling it on a map for us. They also turned on the AC/heating before we checked in, which was a very thoughtful touch. We received cookies and milk upon arrival. The room floor wasn't very clean, but the bedding was spotless. The room description stated a 1.51m wide bed when I booked, but it wasn't that wide in reality. The restaurant's food was delicious and the service was excellent. Although it's close to the airport, it's not noisy at all; I didn't hear any airplane noise after checking in.

Very comfortable bed and room. Reasonable gym. Excellent breakfast.