Posted on Jul 23, 2026|Standard King Room
Guest User
The room we received was nothing like the room advertised on your website. We made our booking through *********** based on the photographs, which portrayed a modern, clean, stylish, and well-maintained room. Unfortunately, the reality was completely different.
Instead of the fresh, contemporary room shown in the photos, we were given a room that felt old, tired, and poorly maintained. The flooring was covered with worn, old carpets and rugs rather than the clean, modern finishes we expected. The furnishings were dated, the overall appearance was shabby, and the room looked as though it had not been renovated in many years. It felt unclean and lacked the standard of comfort and quality that your promotional images suggested.
To make matters worse, the fan in Room 412 was not working, making the room uncomfortable. Throughout the night, every time someone walked along the corridor, the old wooden floorboards creaked loudly, disturbing our sleep. These maintenance issues significantly affected our comfort and overall experience.
To be completely honest, the condition of the room reminded us more of emergency housing than accommodation offered by a hotel with your name and reputation. The difference between what was advertised and what we actually received was shocking.
We specifically chose your hotel because of the high-quality images displayed on ***********. Those images created an expectation of a premium experience, but the room we received fell far short of that expectation. Had the room been accurately represented, we would have made a different booking decision.
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Price per night fromAED 258
Posted on Jul 29, 2026|KING HILTON GUESTROOM PLUS
My names jeffThoroughly enjoyed my stay here, loved the sauna and especially the breakfast and dinner, the breakfast had a wide range of cuisine and the price pp was unbeatable, would definitely come here again and recommend this to my friends and family
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Price per night fromAED 519
Posted on May 30, 2026
Gus KeipWe had a very good discounted price for the night, the room was very comfortable and clean with a good bathroom.
Unfortunately the units are not very well sound proofed and in our instance the occupants of the room next door were very inconsiderate and stayed up very late, even after asking them in person to go to sleep at 1am it took another while before it got quiet.
With the bar and restaurant next door a very convenient spot
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Price per night fromAED 213
Posted on Apr 20, 2026|Superior King Room
JoceryThe hotel is in a great central location, making it super easy to get to all the attractions we wanted to visit. The breakfast was really good too, and I appreciated that it was served a bit longer than other hotels, until 11 AM. Plus, there are tons of restaurants nearby, both Chinese and Western, which was very convenient.
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Price per night fromAED 410
Posted on Mar 10, 2026
RRRRRRyan
While the TV and bathroom in the room were a bit dated, I don't really use the TV anyway, so it didn't bother me much. However, I think the view was absolutely stunning. My friend and I really enjoyed the ambiance, and the ground-floor lake view room had a backyard that opened directly onto the lawn. On the afternoon of our check-in, we not only enjoyed the scenery but also stargazed and admired the moon together that evening, so I had a great time.
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Price per night fromAED 441
Posted on Mar 2, 2026
Guest User
Wow! We go upgraded to two bedroom apartment which was really handy since it has washer/dryer plus air conditioning in both bedrooms and open plan living area. Very clean and modern apartment with good appliances (Bosch cooktop, oven, dishwasher, washer and dryer). The apartment is sound proofed. They also have 4 varieties of Zealong Tea Estate teas along with the Zealong cups plus coffee pods. The hotel is next to the lake and shops so it’s quite convenient. My only issue is that outside of night time sleeping hours, the air conditioner would turn off by itself after a few minutes. Other than that, I really enjoyed staying at this hotel and would recommend it to others.
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Price per night fromAED 482
Posted on Dec 26, 2025
ClarissaLee
The room was unsatisfactory. Cobwebs and insects on walls, broken & wobbly dining chairs. Even the stair railing to go upstairs is shaky. Chipped bowls and plates. Most serious is that hot water shower is almost impossible! Hot water seems to be limited. It's always freezing cold water! Imagine having soap all over your body and literally freezing just to wait for the hot water to come but yet not enough to rinse off the soap! I gave up trying to shower the next day. And no Aircon on upstairs room. We had to ask for a small fan just to ventilate the room
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Price per night fromAED 251
Posted on Feb 19, 2026|Superior King Room
Jason Reed - TasmaniaGreat location, absolutely faultless service from the staff. The shower leaked and flooded the bathroom, but really the only downside. Laundry onsite, restaurant with room service. For the price, this is a steal in Hamilton. You are not expecting a super modern fancy hotel, but even still, it is not that bad for an aged building!
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Price per night fromAED 187
Posted on Jul 18, 2026|Superior Twin Room
cyyqqThe hotel is very close to Hamilton Airport, making it convenient for both self-driving and catching flights. The room was clean and tidy, the bed was comfortable, and the facilities were complete, with a pool available for relaxation. The overall environment was quiet, perfect for a layover. The front desk service was good, but the check-in efficiency could be improved. Overall, it offers good value for money and is recommended.
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Price per night fromAED 261
Posted on Jul 10, 2024
GB Asia-trotter
Very comfortable bed and room. Reasonable gym. Excellent breakfast.
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Price per night fromAED 313