I had a wonderful stay at Swiss-Belhotel Kuantan for 2 days and 1 night, and it was truly a satisfying experience.
The room was beautiful, clean, and very comfortable, with a modern design that made it feel relaxing throughout the stay. Everything was well-maintained, and the ambiance of the room added to the overall comfort.
The food was definitely one of the highlights — really delicious with a good variety to choose from. Every meal was enjoyable and exceeded my expectations.
Overall, I’m very happy with my stay here. It’s a great place for a short getaway, and I would definitely come back again. Highly recommended!
Hotel Manager Mark and front desk staff Izzat really made us felt really welcome and all the hotel staffs are so helpful and friendly. Top notch hospitality. The first hour after checked in, me and my husband have planned to visit here again. We love the serenity this place offers, although it’s just an hour drive from KL city. The room is comfortable and amenities are great. Thank u for the wonderful service, we will be back soon.
Great location with easy access to nearby attractions. The stay was comfortable overall, and the staff were friendly and helpful. Would recommend for a convenient and pleasant visit.
My recent stay at AC Hotel by Marriott Kuantan was a pleasant and memorable experience. From the moment I arrived, the hotel gave a comfortable, modern, and welcoming impression. The check-in process was smooth, and the front desk team was professional, helpful, and efficient. Their warm attitude immediately made the stay feel positive, especially after a long journey.
The hotel’s overall environment was clean, calm, and well maintained. The lobby had a simple yet elegant design, creating a relaxing atmosphere without feeling overcrowded or overly formal. It is the kind of hotel that feels practical for both business and leisure travellers. The location is also convenient, with easy access to nearby food outlets, shops, and key areas around Kuantan. This made moving around much easier and helped make the short stay more enjoyable.
The room was one of the highlights of the stay. It was clean, comfortable, and well arranged. The bed was cosy and provided a good night’s rest. The pillows and bedding were soft, fresh, and suitable for a relaxing overnight stay. The room design was simple but functional, with enough space to move around comfortably. Everything felt neat and properly prepared before arrival, which showed that the housekeeping team had done a good job.
The bathroom was also clean and practical. The water pressure was good, and the basic amenities were sufficient for a comfortable stay. Cleanliness is always one of the most important factors in any hotel stay, and AC Hotel by Marriott Kuantan managed to meet expectations well. There were no major issues, and the room felt properly maintained throughout the stay.
Another positive point was the quiet and peaceful atmosphere. The hotel provided a good environment to rest after a busy day. Whether for a short business trip, weekend getaway, or family overnight stay, the hotel offers the right balance of comfort and convenience. It does not feel overly complicated, which is a strength. Everything is straightforward, clean, and reliable.
The staff also deserve recognition. They were polite, responsive, and ready to assist when needed. Good service does not always need to be dramatic; sometimes, simple efficiency and professionalism are enough to create a strong impression. The team at the hotel managed to deliver that well.
Overall, my stay at AC Hotel by Marriott Kuantan was a good one. The hotel offered a clean room, comfortable bed, convenient location, friendly service, and a relaxing atmosphere. It is a hotel I would recommend to anyone looking for a reliable and pleasant stay in Kuantan. For travellers who value cleanliness, comfort, and practical convenience, this hotel is definitely a solid choice.
It was a happy and comfortable overnight stay, and I would not hesitate to return again in the future.
Really enjoyed the overall look of the hotel. It’s newly renovated, clean, and has a very nice rattan + Muji-inspired aesthetic. The whole place feels calm and modern, which I really liked.
However, because it’s still quite new, there was a slightly odd smell in the room. Probably from the new furniture or materials. Not too strong, but noticeable.
I also requested a simple room decoration for a birthday surprise for my husband, but since we arrived late, nothing was prepared. While the staff offered for us to order a cake from the cafe the next day, it didn’t feel the same anymore as the surprise moment was already gone.
Breakfast was good with a wide variety of food, and the location is convenient with plenty of food places nearby.
Not very recommended for those who wants to work from hotel as the lobby is hot with no aircond. Had to work in the room but it might be nice if the lobby is more comfortable to lepak and work.
Overall, it’s a pretty hotel with great potential, but there’s definitely room to improve, especially in terms of customer service and attention to special requests.
Check in was smooth. You can check in at the counter if you have special request but if you want no hustle, you can check at the kiosk as well.
Room was clean and spacious. Would’ve been so much better if they use the space at the long counter and overhead cabinet for a closed wardrobe instead of the open concept. And also, put a door stopper or a soft-close hinge. Everytime we forgot to hold the door, it banged and might have affected other guests. We could also hear loud bangs from other units as well.
For people who don’t mind travelling back and forth from Genting Skyworld to Wyndham, shouldn’t be an issue. It take around 10-15 mins one way and for people who doesn’t drive, booking Grab might be slightly a challenge.
But since this place is fairly new, soon everything else will be available here such as restaurants, retail and wellness spaces etc.
Overall, the stay was great, perfect view. Wouldn’t mind coming back again to see what this place has in store in the future.
Pro:
The room was spacious for the price it was well worth it, location is great as well its near to the centre of the area..theres a lot of shop lot there. Amenities is bare necessity nothing fancy but u can get toothbrush kit shampoo n bodywash, in the kitchen there's microwave plates bowls n complete cutlery set n dishwash soap. The facilites around the apartment is great there's a lot to explore
Cons:
What i disappoint was the washing machine has broken and they can't fix the issue right away and only offer me a late checkout so i have to wash all my cloth manually and they can't dried out even within 2 days due to the weather. Hope they would've offer better solution to others next time mybe an offer to a free laundry service or something..also they don't have tissue prepared just the cheap toilet roll which would break easily, would be better if they also prepare face tissue as well..the towel is very dirty i couldn't dare to use as i have skin allergy and last but not least there's karaoke n game room as well there but the price you have to pay is really ridiculous few hundred for few hours just for karaoke is insane 😂
2nd time I'm staying here. Unfortunately this time I got level 12 compared to the 1st time I've been here before at level 42. I requested the highest level floor but I got level 12. This time when the sliding door opens there's smelly like people cooking. There are no indoor slippers and coffee cups provided here compared to the other unit I stayed at before. For this time check in I feel so bad and dissatisfied.
The best hotel in Cherating. The rooms were comfortable and clean, and the breakfast was decent. The beach was clean, and the hotel's surroundings were also pleasant.
The environment here is great, with a pool and a gym. The hotel also provides toothbrushes and toothpaste, and the rooms are very clean. I highly recommend staying here! The price is good, and it's located halfway up Genting. You can take the cable car directly to Genting Highlands. The only downside is that the road to the hotel is a bit secluded.
Very Good
1613 reviews
8.8/10
Price from
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9.0/10
Great
MManmanlyThe hotel felt like a quiet, secluded haven. We booked a beach villa, and they even accommodated our request for a room with a great view. There were many sharks by the jetty, and we could snorkel right outside our room to see plenty of fish and small sharks. The hotel food was good, though a bit pricey. The room design was truly impressive, with front and back doors offering different views, and we even saw many playful monkeys. The cleanliness was absolutely spotless! It also came with a separate vanity table, which turned out to be perfect for our child's homework.
The only letdown was the spa. For a hotel that markets itself as a spa destination, the spa rooms were chilly and damp. The therapist was simply awful; she even stopped massaging me when I fell asleep??? I definitely do not recommend getting a spa treatment at this hotel.
Zzila missone“Recently staycation di Swiss-Garden Hotel & Residences Genting Highlands and overall memang puas hati 🏔️✨
View memang cantik, sejuk dan tenang. Room besar, bersih dan selesa especially untuk family trip. Swimming pool pun best, sesuai untuk budak-budak dan dewasa. Breakfast variety okay dan sedap. Staff friendly & check-in process agak smooth.
Location pun strategic sebab dekat dengan GPO dan Genting area.
AAriel NajmiReview: Copthorne Cameron Highlands
Stayed here after booking through Trip.com and managed to get a really good price, definitely worth it for the value.
The highlight of my stay was the beautiful view from the balcony. The scenery was very calming, especially with the cool Cameron Highlands weather – memang best untuk relax. The room was comfortable and spacious, plus having a bathtub made the stay even more enjoyable.
Check-in and check-out process was smooth and hassle-free. Staff were friendly and easy to deal with, which made everything more convenient.
Parking was also easy to find, which is a big plus. The location is very strategic as it is close to Kea Farm and other attractions, so senang nak jalan-jalan without needing to travel far.
Overall, the hotel offers a peaceful environment with nice views, good facilities, and a convenient location. Definitely a good choice for a short getaway in Cameron Highlands.
Rating: 8.5/10
WWanee ZulkifliMe and my husband booked this hotel for our staycation before Ramadan start. The price offer affordable with our budget since we went there during school holiday and CNY. We choose superior room which located in front of the pool. The resort are huge/big, a bit classic since the room interior quite oldies. I guess it's true this resort was build on 1987~ somewhere. The resorts well maintain, the staff are welcoming, polite, good PR with guests inquiries. The resort have great access to the beach that you may walk from the room/pool/restaurants. They have 2 pools, the one are surround by the villas/superior room and they have pool theme park (small theme park), require to wear the bands (will provide during check-in), the kids definitely enjoyed playing at the pool so do adults too. The other side of theme park pool, the have pool facing the beach and besids the restaurant, and of course their lifeguard always monitor the guests in pool area. There so many type of rooms you may choose in future. Furthermore, their breakfast menus are satisfied to enjoy, staff that always ready to clean up once guest finished their meal. Overall it's very comfy, nice and beautiful resort to choose for staycation/holiday. Definitely will come again in future.
AAnonymous User2nd time I'm staying here. Unfortunately this time I got level 12 compared to the 1st time I've been here before at level 42. I requested the highest level floor but I got level 12. This time when the sliding door opens there's smelly like people cooking. There are no indoor slippers and coffee cups provided here compared to the other unit I stayed at before. For this time check in I feel so bad and dissatisfied.
AAnonymous UserI recently stayed at this hotel for 2 nights and had mixed experiences. On the plus side, the hotel's mountain-top location is unbeatable, with breathtaking views and a 15-20 minute drive to the theme park and ******. The staff were friendly and helpful, making check-in and check-out a breeze.
However, I had some significant concerns with the hotel's facilities, which felt outdated and in need of maintenance. There is a swimming pool with warm water, but no hot water shower at changing room after you swim. It's not possible to shower there before you back to your hotel room. Cleanliness could also be improved too. The biggest headache was the parking - while it's free for hotel guests, the process of validating and exiting the car park was convoluted and stressful, especially during peak hours. I.e. every time you exit the car park, you need to validate your touch n go card at hotel lobby (tower 2) while car park is at tower 7. You have to take lift to level 3 to walk across skybridge and take lift again to collect your car. Don't forget you only have 20 min to exit the car park after validation. And the parking lots themselves were also cramped and challenging to navigate.
The hotel's layout, with multiple towers and levels, was confusing even for me, and I found myself getting lost daily. I e. Check in at tower 2, you may stay at tower 3, car park is at tower 7, and breakfast is at another tower. If you're comfortable with this, you might enjoy your stay, but I'd recommend exploring other options in Genting Highlands.
GGuest UserVery nice hotel! The workers there provided me and my family good services, big thanks to receptionist-Chloe, and Hridoy for making it the best experience.
书书豪This accommodation feels a bit older compared to when I stayed a few years ago, but the price has also significantly decreased, making it a reasonable and fairly good value for money option given its current rate and overall facilities.
I stayed on the 29th floor this time, primarily to experience being surrounded by mist, which was indeed a unique and rather special highlight of this place. However, the dining options around or within the hotel are quite limited.
The only thing that really impacted my experience was a connecting door to the adjacent room, which had poor soundproofing. Around 1 AM, I could clearly hear a man and two women talking in the next room, which disturbed my sleep. If you prioritize quietness, I'd recommend confirming the room type with the hotel beforehand.
AAnonymous UserMy recent stay at AC Hotel by Marriott Kuantan was a pleasant and memorable experience. From the moment I arrived, the hotel gave a comfortable, modern, and welcoming impression. The check-in process was smooth, and the front desk team was professional, helpful, and efficient. Their warm attitude immediately made the stay feel positive, especially after a long journey.
The hotel’s overall environment was clean, calm, and well maintained. The lobby had a simple yet elegant design, creating a relaxing atmosphere without feeling overcrowded or overly formal. It is the kind of hotel that feels practical for both business and leisure travellers. The location is also convenient, with easy access to nearby food outlets, shops, and key areas around Kuantan. This made moving around much easier and helped make the short stay more enjoyable.
The room was one of the highlights of the stay. It was clean, comfortable, and well arranged. The bed was cosy and provided a good night’s rest. The pillows and bedding were soft, fresh, and suitable for a relaxing overnight stay. The room design was simple but functional, with enough space to move around comfortably. Everything felt neat and properly prepared before arrival, which showed that the housekeeping team had done a good job.
The bathroom was also clean and practical. The water pressure was good, and the basic amenities were sufficient for a comfortable stay. Cleanliness is always one of the most important factors in any hotel stay, and AC Hotel by Marriott Kuantan managed to meet expectations well. There were no major issues, and the room felt properly maintained throughout the stay.
Another positive point was the quiet and peaceful atmosphere. The hotel provided a good environment to rest after a busy day. Whether for a short business trip, weekend getaway, or family overnight stay, the hotel offers the right balance of comfort and convenience. It does not feel overly complicated, which is a strength. Everything is straightforward, clean, and reliable.
The staff also deserve recognition. They were polite, responsive, and ready to assist when needed. Good service does not always need to be dramatic; sometimes, simple efficiency and professionalism are enough to create a strong impression. The team at the hotel managed to deliver that well.
Overall, my stay at AC Hotel by Marriott Kuantan was a good one. The hotel offered a clean room, comfortable bed, convenient location, friendly service, and a relaxing atmosphere. It is a hotel I would recommend to anyone looking for a reliable and pleasant stay in Kuantan. For travellers who value cleanliness, comfort, and practical convenience, this hotel is definitely a solid choice.
It was a happy and comfortable overnight stay, and I would not hesitate to return again in the future.
ZZamri BaharudinThe best hotel in Cherating. The rooms were comfortable and clean, and the breakfast was decent. The beach was clean, and the hotel's surroundings were also pleasant.
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