Stayed at Swiss-Belhotel Kuantan and it was such a relaxing experience. The environment is peaceful and perfect for a short escape from the city. The hotel is located right by the beach, so you get a beautiful natural vibe throughout your stay.
The room was clean, spacious, and very comfortable — plenty of space to unwind and enjoy. Hotel facilities are great, including a swimming pool, gym, kids-friendly areas, and dining options, all well-maintained and convenient for both couples and families.
The highlight is definitely the view 🌅 You can catch both stunning sunrise and sunset by the beach, which makes it extra special. Waking up to the sea view and ending the day with golden sunset moments is just perfect.
We stayed at Chateau Spa, Bukit Tinggi for 4 days and 3 nights to celebrate our wedding anniversary, and it was a truly pleasant and relaxing experience. The resort was peaceful and beautifully maintained, making it a perfect place to unwind and celebrate a special occasion.
The room was clean, and the toilet was well kept, which made the stay very comfortable. The staff service was truly tip-top—everyone was attentive, caring, and clearly prioritised our wellbeing and comfort throughout our stay. Their professionalism and warmth really stood out.
As for the food, breakfast and the buffet were fine, but the à la carte meals for lunch and dinner were definitely worth the money. The portion sizes matched the price well, and there was a good variety of Western and Malay cuisine. We tried the Western dishes, including salmon and steak, and they were delicious.
The spa prices were affordable, though booking in advance is recommended. We visited during the last few days of December, and the weather was cold and lovely, adding to the overall relaxing experience. We left feeling happy, refreshed, and well taken care of. Would definitely recommend this place for a peaceful getaway or a special celebration.
Great location which just in fromt of East Coast Mall. The room is nice, comfortable and spacious to stay.
I stayed here during Ramadhan, so it’s easy to get food for Iftar at the shopping mall. The hotel also provide Sahur with variety of foods. However, the room can be improved especially in the toilet which got some black stains. Overall, I enjoyed my stay here and will repeat again.
We had a very enjoyable stay at the AC Marriott Hotel. The pillows and bed were incredibly comfortable, allowing me to sleep soundly throughout the night. The breakfast spread was quite simple, but it was sufficient and satisfying. The staff were highly professional and showed excellent hospitality. I will definitely be coming back again.
Really enjoyed the overall look of the hotel. It’s newly renovated, clean, and has a very nice rattan + Muji-inspired aesthetic. The whole place feels calm and modern, which I really liked.
However, because it’s still quite new, there was a slightly odd smell in the room. Probably from the new furniture or materials. Not too strong, but noticeable.
I also requested a simple room decoration for a birthday surprise for my husband, but since we arrived late, nothing was prepared. While the staff offered for us to order a cake from the cafe the next day, it didn’t feel the same anymore as the surprise moment was already gone.
Breakfast was good with a wide variety of food, and the location is convenient with plenty of food places nearby.
Not very recommended for those who wants to work from hotel as the lobby is hot with no aircond. Had to work in the room but it might be nice if the lobby is more comfortable to lepak and work.
Overall, it’s a pretty hotel with great potential, but there’s definitely room to improve, especially in terms of customer service and attention to special requests.
Good experience, room is big and clean. There is also a paid shuttle service to First World, which makes us convenient.
Hotel stuff (the young man) is great and very helpful.
However the other stuff (the young girl) is a bit hard to communicate, but can see she is trying her best to help.
There is also a gym room there.
Very clean and beautiful place for relax with families. I will repeat this place. I hope i will get same room with very clean and all facilities in room function well. My kids really enjoy and i love the room very comfortable.
Overall, the stay was comfortable with a nice environment and pleasant view. The unit is modern, clean, and well-designed, making it a relaxing place to stay. The living area and bedroom were cozy, and everything felt quite new.
The unit comes with 2 bathrooms (with shower) and 1 additional toilet, which is very convenient for groups.
Basic amenities like shampoo and bathroom sets were provided.
One downside was the jacuzzi, which takes quite a long time to heat up. We had to wait until the next morning for the water to become properly hot, so it’s not suitable if you plan to use it immediately.
There are a few F&B outlets downstairs, making it easy to get food nearby.
The parking fee was confusing — we were charged RM20 even though the signboard showed RM10. We parked around 2:30 PM and checked out at 10 AM the next day, so clearer pricing would help.
Another issue was transport. It was not convenient — we tried booking Grab for about 10 minutes, but no drivers accepted our ride from Antara to First World.
Overall: Comfortable stay with good environment and facilities, but improvements needed for jacuzzi heating, parking clarity, and transport accessibility.
Kasturi truly feels like a dream come true …the calm atmosphere, the thoughtful facilities, the variety of food options, and the beautiful interior design… I loved every bit of it
Check in process was smooth, staff was polite and professional. Booked and requested good view room and staff give highland view, very nice view.
- very satisfied with cleanliness of the room
- comfortable room and very spacious. Complete amenities in the room
- nice outdoor playground and pool
- their convenience store really helped us to get snacks and light meal
- location wise is not that far from main road and other shops and restaurants, u can get there by car
- can strolling outside of the hotel, very nice stroll in the morning
- plenty of parking, lift worked well and fast
- recommended for families staycation, worth every penny
Very Good
1603 reviews
8.8/10
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MManmanlyThe hotel felt like a quiet, secluded haven. We booked a beach villa, and they even accommodated our request for a room with a great view. There were many sharks by the jetty, and we could snorkel right outside our room to see plenty of fish and small sharks. The hotel food was good, though a bit pricey. The room design was truly impressive, with front and back doors offering different views, and we even saw many playful monkeys. The cleanliness was absolutely spotless! It also came with a separate vanity table, which turned out to be perfect for our child's homework.
The only letdown was the spa. For a hotel that markets itself as a spa destination, the spa rooms were chilly and damp. The therapist was simply awful; she even stopped massaging me when I fell asleep??? I definitely do not recommend getting a spa treatment at this hotel.
VVacay_LoverThis is the 2nd time we stayed here and we never regret chosing Swiss Garden as our preferred hote. Our unit is facing the mountain view and we love the it. There are 1 room with queen bed and 1 room with single bed. Each room has aircond. No aircond at the living room but it’s already cool outside. It also has 2 bathrooms inside. There are 2 pools for kids and 1 adult pool. Our kids enjoyed very much there. With all the facilities provided and friendly staff to assist us, for sure we will stay there again in our next trip.
AAriel NajmiReview: Copthorne Cameron Highlands
Stayed here after booking through Trip.com and managed to get a really good price, definitely worth it for the value.
The highlight of my stay was the beautiful view from the balcony. The scenery was very calming, especially with the cool Cameron Highlands weather – memang best untuk relax. The room was comfortable and spacious, plus having a bathtub made the stay even more enjoyable.
Check-in and check-out process was smooth and hassle-free. Staff were friendly and easy to deal with, which made everything more convenient.
Parking was also easy to find, which is a big plus. The location is very strategic as it is close to Kea Farm and other attractions, so senang nak jalan-jalan without needing to travel far.
Overall, the hotel offers a peaceful environment with nice views, good facilities, and a convenient location. Definitely a good choice for a short getaway in Cameron Highlands.
Rating: 8.5/10
WWanee ZulkifliMe and my husband booked this hotel for our staycation before Ramadan start. The price offer affordable with our budget since we went there during school holiday and CNY. We choose superior room which located in front of the pool. The resort are huge/big, a bit classic since the room interior quite oldies. I guess it's true this resort was build on 1987~ somewhere. The resorts well maintain, the staff are welcoming, polite, good PR with guests inquiries. The resort have great access to the beach that you may walk from the room/pool/restaurants. They have 2 pools, the one are surround by the villas/superior room and they have pool theme park (small theme park), require to wear the bands (will provide during check-in), the kids definitely enjoyed playing at the pool so do adults too. The other side of theme park pool, the have pool facing the beach and besids the restaurant, and of course their lifeguard always monitor the guests in pool area. There so many type of rooms you may choose in future. Furthermore, their breakfast menus are satisfied to enjoy, staff that always ready to clean up once guest finished their meal. Overall it's very comfy, nice and beautiful resort to choose for staycation/holiday. Definitely will come again in future.
AAngel5906Overall, the stay was comfortable with a nice environment and pleasant view. The unit is modern, clean, and well-designed, making it a relaxing place to stay. The living area and bedroom were cozy, and everything felt quite new.
The unit comes with 2 bathrooms (with shower) and 1 additional toilet, which is very convenient for groups.
Basic amenities like shampoo and bathroom sets were provided.
One downside was the jacuzzi, which takes quite a long time to heat up. We had to wait until the next morning for the water to become properly hot, so it’s not suitable if you plan to use it immediately.
There are a few F&B outlets downstairs, making it easy to get food nearby.
The parking fee was confusing — we were charged RM20 even though the signboard showed RM10. We parked around 2:30 PM and checked out at 10 AM the next day, so clearer pricing would help.
Another issue was transport. It was not convenient — we tried booking Grab for about 10 minutes, but no drivers accepted our ride from Antara to First World.
Overall: Comfortable stay with good environment and facilities, but improvements needed for jacuzzi heating, parking clarity, and transport accessibility.
AAnonymous UserI recently stayed at this hotel for 2 nights and had mixed experiences. On the plus side, the hotel's mountain-top location is unbeatable, with breathtaking views and a 15-20 minute drive to the theme park and ******. The staff were friendly and helpful, making check-in and check-out a breeze.
However, I had some significant concerns with the hotel's facilities, which felt outdated and in need of maintenance. There is a swimming pool with warm water, but no hot water shower at changing room after you swim. It's not possible to shower there before you back to your hotel room. Cleanliness could also be improved too. The biggest headache was the parking - while it's free for hotel guests, the process of validating and exiting the car park was convoluted and stressful, especially during peak hours. I.e. every time you exit the car park, you need to validate your touch n go card at hotel lobby (tower 2) while car park is at tower 7. You have to take lift to level 3 to walk across skybridge and take lift again to collect your car. Don't forget you only have 20 min to exit the car park after validation. And the parking lots themselves were also cramped and challenging to navigate.
The hotel's layout, with multiple towers and levels, was confusing even for me, and I found myself getting lost daily. I e. Check in at tower 2, you may stay at tower 3, car park is at tower 7, and breakfast is at another tower. If you're comfortable with this, you might enjoy your stay, but I'd recommend exploring other options in Genting Highlands.
DDorisExcellent service , sales manager Sarah , offered faboulous service , Christmas brunch in picnic ground near by Boh tea plantation . Beautiful view good tourist guide Madi- a naturalist , give us lots of knowledge in this highland . F n B manager Ravi arranged good local food . This is one of our best stay, enjoy excellent hospitality from the hotel
JJinHon1. The distance to First World Hotel Genting is not far, it only takes about 12 minutes by car.
2. The downside is that I stayed in a large room, and it took a lot of time to find it the first time because I couldn't figure out which tower it was in.
3. The room is well-equipped with hot water, a washing machine, and a hairdryer.
4. It can sleep a lot of people; if you squeeze, 8-9 people could fit. ❤️
5. Remember to hold your room card against the door for a bit longer when opening it.
GGuest UserWe had a very enjoyable stay at the AC Marriott Hotel. The pillows and bed were incredibly comfortable, allowing me to sleep soundly throughout the night. The breakfast spread was quite simple, but it was sufficient and satisfying. The staff were highly professional and showed excellent hospitality. I will definitely be coming back again.
GGuest UserKasturi truly feels like a dream come true …the calm atmosphere, the thoughtful facilities, the variety of food options, and the beautiful interior design… I loved every bit of it
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