Posted on Aug 15, 2026|Deluxe Suite
Guest UserUpon arrival, we were welcomed with mango tea. Our luggage was promptly taken care of, and before we even entered our room, we received a detailed explanation of the hotel facilities.
There's a lounge next to the entrance with complimentary snacks and drinks. In the evening, light meals like instant congee are also available, making it a very satisfying lounge. The rooms aren't overly luxurious, but they have a simple yet stylish ambiance, making you wish your own home felt as warm and well-designed. The view from the room overlooks a valley and a river, with a hot spring bath right by the window. The hot spring bath itself is chic, and despite being an in-room bath, it's spacious and clean. However, the water was so incredibly hot, and there was so much of it, that I couldn't even dilute it with cold water, so I ended up using the hot spring on the first floor instead.
In the evening, there was an event, and we visited a shrine in Jozankei. We received free tickets for August 7, 2026. It was beautiful and highly recommended, just a short walk away.
Dinner was delicious, but not particularly impressive. Perhaps that's because I've stayed at so many different hotels.
Overall, it's a hotel I'd like to visit again.
Show more
Price per night fromUS$782
Posted on Jun 25, 2026
lxxzt3The room was quite spacious, but the bathroom counter was too low. At 185cm, I had to bend over significantly just to wash my face. You can tell it's an older, established hotel, and the facilities are still quite convenient. The front desk wasn't particularly warm, and the service was just average. Also, they didn't provide any extra bottled water, which I found really unacceptable.
Show more
Price per night fromUS$123
Posted on Aug 2, 2026|Deluxe Room With Two Queen Beds
dorislovestotravelstaffs r really good, friendly and sincere but the smell in the floor different with lobby and that smells old.
lack of maintenance with broken walls like that for a deluxe room is hard to accept even though the room size is good and big enough to open 3 large suitcases.
amenities r made in China not Japan make me really disappointed with the amount I paid.
Show more
Price per night fromUS$142
Posted on Sep 5, 2026|Superior Twin Room
Anonymous UserBeautiful hotel with spacious, clean, and stylish rooms. The bed was very comfortable, and the staff were friendly and helpful. The best part is the direct connection to New Chitose Airport, which makes it extremely convenient, especially for early morning flights. Overall, a great stay and highly recommended!
Show more
Price per night fromUS$167
Posted on Apr 13, 2026
PaatBibee
Exceptional Private Onsen & Hokkaido Flavors.
Overall Impression: A perfect blend of convenience and cozy. Despite the bustling atmosphere and classic, dark decor, the private onsen and dining experience make this a standout choice in the area.
Hightlights:
The room: Spacious with beautiful wooden floors and a private outdoor onsen. Soaking in the heat while snow falls is pure magic. Features like the ”His&Her” sinks and an in-room massage chair make our stay more comfortable. All complimentary in the room adds a thoughful touch.
Dining: The buffet offers and impressive variety of local dishes alongside beautifully plated mains. Even when busy, the staff sustematically managed the seating, ensuring we enjoyed the stunning winter views comfortably. The Hokkaido cheese pizza and dessert are absolute must-tries.
Location and Service: Perfectly situated in the heart of the sightseeing district, with famous sweet shop right nearby. The complimentary valet parking and polight, perfessional staff made our stay seamless.
Observations:
Atmosphere: The common areas can feel a bit crowded due to its popularity.
Design: The room interiors are a bit outdated and lean toward very dark tones, and notably, Netflix is not available on the in-room TV.
Note: Windows are fixed; ventilation is managed via the onsen balcony door.
Verdict: Highly recommended for foodies and onsen lovers who want to be the center of the action.
Show more
Price per night fromUS$414
Posted on Apr 18, 2026
Guest User
The public areas are exceptionally well-designed, beautifully blending Park Hyatt's signature luxury with a Japanese onsen resort vibe. The overall atmosphere feels both sophisticated and relaxing. The breakfast and the selection of restaurants are much more extensive than at the neighboring Higashiyama Niseko Village, and the food itself tasted noticeably better.
Service is also a major plus here. The welcome fruit wasn't just generic apples, pears, or bananas; they offered a plate of strawberries, which felt very thoughtful. Whether it was the Japanese staff, foreign staff, or the Chinese-speaking employees, everyone was consistently warm and natural. I was particularly impressed by a young woman in the restaurant department, who seemed to be from Henan, China. She was incredibly welcoming and friendly, making conversations very pleasant. Communicating with other foreign staff members in Japanese was also seamless; there was no need to force English, nor did we have to resort to translation apps like we did at Higashiyama Niseko Village. Finally, upon departure, since the hotel doesn't have a shuttle bus and we couldn't immediately find a taxi, the hotel thoughtfully arranged a complimentary business car to take us to the station, which was a huge bonus to the overall experience.
The basic room type in the hotel building is a large suite with a double bathroom design, offering a high level of comfort.
There are some drawbacks, however. As a hotel opened in 2020, there are already visible signs of wear and tear on some of the leather and fabric in the rooms, so the maintenance isn't perfectly pristine. The views are also significantly less impressive compared to Higashiyama Niseko Village, where you can see Mount Yotei directly from the lobby, rooms, and even the onsen. Additionally, this hotel has more rooms and also accommodates quite a few group tours, so even during the non-snow season, it's quite popular, making it less quiet overall than Higashiyama Niseko Village.
Show more
Price per night fromUS$284
Posted on Apr 21, 2026|[Club Floor] Okhotsk Club Deluxe Twin Room with Open-Air Bath / up to 3 Guests
B.V.For us it is the second time in this wonderful hotel and every time it is like living a dream: it feels like being in a bubble thanks to all the well-being in which you are immersed. You are pampered by every service present and by the kindness of the staff, which makes you feel at home. The food is simply divine and you would just like to have a more spacious stomach so you could taste more and more. Nature is unsurpassed, every day you find yourself meeting spectacular creatures even just going out a short distance away. You will not find a similar place in all of Japan, where man meets nature in a perfect combination of balance, harmony and deep respect. We hope to be able to return a third time and relive this beautiful dream again. Thank you for everything Kitakobushi Shiretoko Hotel!
Show more
Price per night fromUS$138
Posted on Jul 22, 2026|Komorebi Japanese Western Style Room With Shower Booth
Calvin ThiaI had an enjoyable stay at Akan Yuku no Sato Tsuruga. The hotel offers a relaxing atmosphere and is a wonderful place to experience the beauty of Lake Akan.
The service was excellent throughout my stay. The staff were warm, attentive, and professional, always greeting guests with a smile and making every interaction pleasant. Their hospitality really enhanced the overall experience.
The onsen facilities were one of the highlights of the hotel. They are spacious, beautifully designed, and have a luxurious feel, offering a great variety of indoor and outdoor baths. The only minor drawback was that the top-floor outdoor bath did not appear to be as clean as the other baths. Overall, the onsen experience was still great.
The room was a little on the compact side, but it was clean, comfortable, and well maintained.
Overall, I had a great stay and Akan Yuku no Sato Tsuruga is a great choice in Lake Akan.
Show more
Price per night fromUS$289
Posted on Aug 17, 2026|Superior Double Room (Spa Access Not Included)
Guest UserStayed in a room with a Ferris wheel view [laughing emoji]. Everyone visiting Sapporo should stay at this hotel directly above Susukino Station! The only minor inconvenience is that the lobby is on the 7th floor of the shopping mall, but otherwise, it's perfect [grinning emoji]. There are two Don Quijote stores nearby, and all major shopping malls are within a 15-minute walk. Tanukikoji shopping street is a guaranteed 5-minute walk (even with waiting for traffic lights). Plus, there are plenty of 24-hour restaurants around the hotel.
Show more
Price per night fromUS$104
Posted on May 12, 2026
Guest UserThis hotel is located on a hilltop, offering fantastic views of both the lake and the sea. We stayed in a lake-view room this time and even caught a fireworks display at night, though they were a bit small. The sunrise in the morning was absolutely beautiful, with a very tranquil lake. While the hotel is a bit older, the amenities and service are still top-notch. I really love this hotel.
Show more
Price per night fromUS$254