Location is excellent, with quick access to the Shinkansen on the second floor, and bus terminal on the first.
Hotel staff were very helpful and friendly during check-in, and they even brought my luggage up after I dropped it off to explore the city.
Room was clean and spacious, even with my luggage open. No complaints at all.
Breakfast had a nice and varied spread, but some dishes were slightly cold.
Would love to stay here again.
The hotel staff were incredibly welcoming and attentive, greeting me upon arrival and seeing me off at check-out. The location is excellent, right next to the station with plenty of dining options nearby, and the hotel's own restaurant is superb. The bedding and pillows in the room were incredibly comfortable, truly impressive – I even considered buying some to take home! The environment was clean and hygienic, and the windows were so spotless they seemed to disappear, giving me a fantastic impression of Hiroshima overall. The only minor downsides were the hairdryer wasn't great, and the shampoo and shower gel weren't big brands, leaving my hair a bit stiff.
The hotel was conveniently located right next to Hiroshima station, which is good for planning day trips. There is also a 7-11 and Lawson store right at the ground floor. The rooms were comfortably large for two people and the beds were comfortable. Overall, an excellent stay and highly recommended. A room for improvement would be to consider providing bigger/more pillows for the beds - one small pillow may not beto everyone’s liking. Also, I felt the reception staff were a bit stingy when they declined my request for more bottled water after finishing the ones in the room…
Very grand hotel, dated in the age of build. Very clean bathroom and beds. Amazing, grand entrance way. Very close to sightseeing areas and local sighseening bus stops. Excellent view of the city. Lots of personal amenity provided (toothbrush etc). Access to gym/fitness centre is additional (substantial) costs.
Lovely staff with excellent English.
Initially i wanted to book a hotel somewhere in the downtown. But the breakfast and the dinner here caught my eyes. Also the view of the inland islands.
I stayed 2 nights here, I came from Fukuoka where my plane landed. The taxi fare from hiroshima station to the hotel is about 3000-3500 yen.
There is free hotel shuttle bus but i did not take it. Also, there is public bus stopping right outside the hotel (which i found out later).
Though the hotel is old, it is well kept and clean.
The staff were very eager to assist the guests and there is always a smile on the face.
I was given the 17th floor facing east. But the morning sun was too bright. Though it didnt matter much to me.
Another reason i booked this hotel is they have speed boat counter for Miyajima island. I booked one way there as I have the JR pass for return and I have plans after.
One way ticket from hotel to Miyajima is 2400 yen and return is 4500 yen.
There is a convenience store in the hotel.
But I believe they closes at 2200.
Also, there is hot spring in the hotel.
There is a usage charge for it, but i do not recall the price as i did not use.
I went up to the bar on the 1st night. The view was great. Most importantly the price are reasonable too.
For both days, i ate at the chinese restaurant for breakfast.
1st day was Japanese breakfast set.
2nd day was Japanese buffet style breakfast.
They were delicious.
The western and Japanese buffet breakfast at the top floor were very crowded. But they had more selections.
For my return trip to Beppu, I used the concierge (bell desk) to send my big luggage to Fukuoka. The price was okay.
I took the hotel shuttle bus go Hiroshima station. It was a pleasant ride.
Do take note it is first come first serve and there’s a queue.
I will stay here again, should I come back to Hiroshima.
Thank you.
The number of guests on the app did not match the hotel plan.
However, the plan was listed as an available slot, so I should have wondered about it, but I made the reservation without thinking about it. On the day, the number of guests did not match, so I was a little flustered, but the hotel accepted it and dealt with it, which was a relief.
The kaiseki dinner at night was also delicious and looked great!
The location was great and we traveled by car, but there were two parking lots, so it was convenient to go to Miyajima.
At night, there is a dragon boat that allows you to see Itsukushima Shrine, and it is a service that can be enjoyed by people of all ages and genders. I didn't have time to ride it this time, but next time I would like to adjust my schedule to include a private bath and use it.
The guests seemed to be couples of all ages, families with small children, and business entertaining!
Make a reservation in Japan. Be careful to check in a few people and fill in the names of several people. The room is calculated by the number of people. You think you have set a double room. If you fill in a name, it will arrange a small bed for you.
It is neat, clean and comfortable, but it would be inconvenient if you don't have a car. It only takes 30 minutes to drive directly to Hiroshima Airport after renting a car. It is a good place to stay when arriving or leaving.
Hotel was clean and conveniently located near a family mart. Service was great! We managed to check in and send our luggages with the assistance of the staff smoothly. The hotel gym is 24hrs as well - it is an Anytime fitness gym - fully equipped gym. Very pleased with the equipment inside. You can gain access by going to the front desk for some key card, or you can just use your own AF keyfob.
Room however, was very small for 2 packs even with small-mid sized luggages.
This is definitely the best value-for-money hotel in Hiroshima. It's the first time I've encountered a hotel in Japan that allows early check-in. Hilton maintains its international chain standards, with excellent amenities and a very rich breakfast. Most importantly, the decor is new, and the location is very convenient! I'll definitely stay here again next time I visit Hiroshima!
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KKeersalizhangliangThis is definitely the best value-for-money hotel in Hiroshima. It's the first time I've encountered a hotel in Japan that allows early check-in. Hilton maintains its international chain standards, with excellent amenities and a very rich breakfast. Most importantly, the decor is new, and the location is very convenient! I'll definitely stay here again next time I visit Hiroshima!
AAnonymous UserThe hotel was conveniently located right next to Hiroshima station, which is good for planning day trips. There is also a 7-11 and Lawson store right at the ground floor. The rooms were comfortably large for two people and the beds were comfortable. Overall, an excellent stay and highly recommended. A room for improvement would be to consider providing bigger/more pillows for the beds - one small pillow may not beto everyone’s liking. Also, I felt the reception staff were a bit stingy when they declined my request for more bottled water after finishing the ones in the room…
AAnonymous UserBoth the shared spaces and the guest rooms are very nice spaces with views of the ocean. You can also see Navy Road from the room.
I chose a plan that included dinner and breakfast, and I could feel the love for Etajima as they are particular about using locally produced ingredients and use plenty of them. Overall, it was a great experience and a special day. It's a hotel I would like to come back to.
GGuest UserGreat location
It was difficult to find the entrance; for some reason, the hotel is marked in two places on the map, and the default maps lead somewhere wrong.
The staff seems inexperienced; check-in was slow; they gave us a card and wrote down the wrong room number, so we had to go back and find out the correct one.
There was a washing machine in the room, which was a surprise—we should have prepared and washed all our clothes while we were there.
GGuest UserThe number of guests on the app did not match the hotel plan.
However, the plan was listed as an available slot, so I should have wondered about it, but I made the reservation without thinking about it. On the day, the number of guests did not match, so I was a little flustered, but the hotel accepted it and dealt with it, which was a relief.
The kaiseki dinner at night was also delicious and looked great!
The location was great and we traveled by car, but there were two parking lots, so it was convenient to go to Miyajima.
At night, there is a dragon boat that allows you to see Itsukushima Shrine, and it is a service that can be enjoyed by people of all ages and genders. I didn't have time to ride it this time, but next time I would like to adjust my schedule to include a private bath and use it.
The guests seemed to be couples of all ages, families with small children, and business entertaining!
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