Excellent location, generous service, and authentic charm near Registan.
We stayed at Shahram Plus SH for one night, with a short extension, and had a wonderful experience.
The location is excellent. It is in a quiet local neighborhood, just a short walking distance from Registan Square, the mausoleums, and the nearby bazaar. It feels peaceful and authentic while still being very convenient for sightseeing.
The courtyard is beautiful and traditional, with a charming and authentic design that reflects the local culture. Our room was very large and spacious, easily accommodating three guests. It was beautifully decorated, well heated, and also equipped with air conditioning. There were plenty of outlets for charging devices, which is always appreciated while traveling.
The bathroom was spacious and included a large bathtub and a western-style toilet. Free drinking water is available in the basement kitchen area, though guests need to bring their own bottles or cups.
One thing we especially appreciated was the generosity of the staff. We explained that we had booked a night train departing after midnight and asked if a later check-out would be possible. They kindly offered us a much later check-out so we could relax and freshen up before heading to the station. We truly appreciated this flexibility. The staff were incredibly accommodating and friendly throughout our stay and treated us like part of their family.
Breakfast was also very good. The dishes were local, freshly made, filling, and delicious.
A couple small notes for future guests: the toilet paper may not meet Western European standards, so you may wish to be prepared. Also, the beds are quite firm. If you are a side sleeper, the firmness may take some adjustment.
Aside from these minor points, the rest of our stay was excellent. We highly recommend this hotel for its location, authentic atmosphere, and the incredible service from the entire staff.
This hotel boasts an excellent location right next to a park. You can take a pleasant walk through the park to reach Tamerlane's Mausoleum and Registan Square. The hotel itself is lovely, featuring a gym and a good breakfast; we even got different options on our two mornings. There are several restaurants in the surrounding blocks, and about a kilometer away, you'll find banks for currency exchange, although the rates aren't the best.
We chose this hotel based on reviews, and everything was exactly as other guests described. The staff was incredibly polite; every request or wish was handled quickly and with a smile. They even offered us a choice of rooms. Breakfast was perfectly satisfying: boiled eggs, fried eggs, omelets, porridge, cheeses, fruits, and vegetables. There was also a good selection of bread, pastries, sweets, and nuts, plus a coffee machine. The beds and mattresses were comfortable, and daily cleaning and towel changes were provided. It turns out the hotel is very close to the center. As we were walking, we easily reached Bibi Khanum Mosque after passing the hill and Shah-i-Zinda. The only downside (not related to the hotel itself) was with the taxi drivers – they constantly confused the address because there's another hotel in the city with the same name. So, make sure to show them the hotel's business card or your voucher with the address. Even that didn't save us, as one driver drove us around for an hour!
On my last day of independent travel in Samarkand, I had an 8 AM train, so I wouldn't be able to make breakfast. I informed the front desk in advance to prepare the check-in certificate (the small slip of paper) for me in the morning. This is a Uzbekistan regulation; if you've been traveling here for more than three days, border control might randomly check your accommodation certificates from hotels and guesthouses when you exit the country. They also prepared a packed meal for me. The staff member on duty in the morning quickly sorted everything out. Since this hotel is located on a pedestrian street, arriving and departing by ride-sharing service requires going to a spot not far diagonally across from the hotel, then passing through a small gate to a back street to pinpoint the pick-up/drop-off location. For arrivals, contact the hotel beforehand, and they will email you the details. For departures, some ride-sharing drivers might get confused and have trouble finding the spot. It's usually not a big deal, but when we left in the morning, it happened twice, and we almost had to ask the front desk staff to call a car for us.
A wonderful hotel with friendly staff. The receptionists speak English, Chinese, and Russian and are always ready to help. The deluxe room is warm and cozy. Very comfortable beds with crisp white linens. Homemade breakfasts include porridge, scrambled eggs, boiled eggs, sliced vegetables, sausage, cheese, and pancakes. There's a cooler with hot and cold water at reception. A shoehorn would be absolutely wonderful.
Excellent stay! The front desk staff were very polite, and the sauna and spa were quite unique. It's also very close to the Bibi-Khanym Mosque and Registan Square. The hotel is great overall, the only minor downsides were the bed being a bit hard, and that we were assigned room 103, which was facing the street and near the luggage room. The hot water in that room wasn't very good; even at its highest setting, it was only lukewarm and a bit cool for my liking. Besides that, everything was perfect. I'd definitely try a different room type next time.
We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
First, room cleanliness: Generally okay, but the details were lacking. There was dust (visible dust flew up when opening and closing the cabinet doors), four or five short hairs on the bed, and two hairs and dust on the nightstand 😥 I considered changing rooms but was too tired to bother. Facilities: Both shower heads were difficult to use, and the drainage was also an issue. After I reported it to the front desk on the first morning, they said they would fix it, but it was still the same when I showered on the second night 😓 Breakfast: Mediocre. The selection was so limited that I thought some areas hadn't even opened yet 😢
the front desks were very friendly and helpful. As a female solo traveller I felt very safe and secured throughout my stay. as I arrived before the check in time, I wanted to leave my luggage at the hotel and proceed with sightseeing and was offered if I would like to partake on an 'excursion' to help the students who will be future tourists guides experience and how they may improve. there were no extra costs incurred and we only need to pay for the entrance fee to the tourist attraction. it was a great experience for me as they were all very accommodating and cheerful.
Small hotel but room was quite spacious . General public areas was tasteful and spacious as well. The staff were most impressive and helpful with our needs. Especially at the concierge, the language skill of the staff there made our visit so much easier and familiar.
Great
181 reviews
9.3/10
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8.8/10
Very Good
HHumanity ProjectExcellent location, generous service, and authentic charm near Registan.
We stayed at Shahram Plus SH for one night, with a short extension, and had a wonderful experience.
The location is excellent. It is in a quiet local neighborhood, just a short walking distance from Registan Square, the mausoleums, and the nearby bazaar. It feels peaceful and authentic while still being very convenient for sightseeing.
The courtyard is beautiful and traditional, with a charming and authentic design that reflects the local culture. Our room was very large and spacious, easily accommodating three guests. It was beautifully decorated, well heated, and also equipped with air conditioning. There were plenty of outlets for charging devices, which is always appreciated while traveling.
The bathroom was spacious and included a large bathtub and a western-style toilet. Free drinking water is available in the basement kitchen area, though guests need to bring their own bottles or cups.
One thing we especially appreciated was the generosity of the staff. We explained that we had booked a night train departing after midnight and asked if a later check-out would be possible. They kindly offered us a much later check-out so we could relax and freshen up before heading to the station. We truly appreciated this flexibility. The staff were incredibly accommodating and friendly throughout our stay and treated us like part of their family.
Breakfast was also very good. The dishes were local, freshly made, filling, and delicious.
A couple small notes for future guests: the toilet paper may not meet Western European standards, so you may wish to be prepared. Also, the beds are quite firm. If you are a side sleeper, the firmness may take some adjustment.
Aside from these minor points, the rest of our stay was excellent. We highly recommend this hotel for its location, authentic atmosphere, and the incredible service from the entire staff.
3300127****The room was OK, not small. However, there was no elevator, so I had to carry my luggage up to the second floor, which was inconvenient. Everything else was good. The sliding door to the balcony wouldn't lock.
GGuest UserWe are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.)
What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.”
This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service.
By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!
RRamonLocation: excellent! It is in the same building complex as the Art Gallery Happy Bird, mentioned in Tripadvisor. Registan is about 300 m away, so after dinner I would walk there to see the illumination.
My room had 2 twin beds, was rather small but comfortable. Upon opening the windows, a cool breeze entered the room. Wi-fi was reliable and there was a water boiler for tea.
Breakfast was abundant and good. The cook, Dishoda, would make me an omelette every morning. In the same building there are restaurants and fast food/ice cream joints.
On my last day I took the train to Khiva, which departs at 11:46. The hotel allowed me to stay in the TV room, with wifi access, water and toilet facilities, for 10 hours after check out. I recommend Hotel Dyor.
BBaadthe front desks were very friendly and helpful. As a female solo traveller I felt very safe and secured throughout my stay. as I arrived before the check in time, I wanted to leave my luggage at the hotel and proceed with sightseeing and was offered if I would like to partake on an 'excursion' to help the students who will be future tourists guides experience and how they may improve. there were no extra costs incurred and we only need to pay for the entrance fee to the tourist attraction. it was a great experience for me as they were all very accommodating and cheerful.
GGuest UserSmall hotel but room was quite spacious . General public areas was tasteful and spacious as well. The staff were most impressive and helpful with our needs. Especially at the concierge, the language skill of the staff there made our visit so much easier and familiar.
MMladenowskiWe were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels.
The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable.
This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.
LLuoleibinA good choice, but the hotel didn't remind me to check in 2 hours early and I had to pay $40! **** didn't say a word, ”Wait a minute, now it's double the price.” Just take the money and stop talking. Speechless 😓, the breakfast is really great, I have to say more about the good stuff.
ООлеся Ш.The room itself is like in the hotel photo, very spacious, beautiful, high ceilings. The bathroom is clean, small, but quite comfortable. Huge bed 2x2m. There is air conditioning, hair dryer works. Of the minuses - the windows overlook the road, and the roads in Samarkand (maybe specifically in this area) are very, very loud, there is an endless stream of cars that never stop honking. It's okay at night, but in the morning even with the window closed you won't sleep for long - if that's important to anyone. Well, and the entrance to the hotel is through the catering hall, but this is probably not so important. Breakfast is there, in the catering hall - continental.
__M1381175****This hotel boasts an excellent location right next to a park. You can take a pleasant walk through the park to reach Tamerlane's Mausoleum and Registan Square. The hotel itself is lovely, featuring a gym and a good breakfast; we even got different options on our two mornings. There are several restaurants in the surrounding blocks, and about a kilometer away, you'll find banks for currency exchange, although the rates aren't the best.
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