Sangzor Boutique Hotel

Cleanliness: Although the hotel is a bit old, it's incredibly clean and well-maintained. There were no strange odors inside, which shows their excellent housekeeping and odor control. The lobby always had a faint fruity scent, and our room was spotless. Facilities: The hotel breakfast was fantastic! Besides standard items like coffee, tea, milk, juice, and eggs, they offered a variety of fresh fruits, vegetables, dairy products, and local pastries every day. For tourists who spend their days exploring, such a high-quality breakfast is essential. The complimentary bottled water in the room daily was also very practical! Service: All hotel staff spoke fluent English and Russian, so communication was never an issue. They were polite, friendly, and always willing to help. We needed to book an English-speaking tour guide for the next day; after explaining it to the front desk, they immediately helped us contact someone and quickly finalized the booking. The day after our tour, upon returning to the hotel, the staff even followed up to ask if we were satisfied with the experience, showing truly excellent service. Environment: The hotel's location is superb, situated within a pedestrian street, making it very safe. Most major attractions are just a 10-minute walk away. There are many guesthouses and shops nearby, and a square not far off where many locals stroll and walk their children after the sunset cools down, making for a very pleasant evening walk. Overall, we were extremely satisfied with our experience at the Sangzor Hotel and highly recommend it to other visitors coming to Samarkand!

I had to leave early twice and missed breakfast, so the hotel kindly prepared lunchboxes for me. The front desk staff were very friendly and helpful. The location is excellent; I could walk to all the tourist attractions.

On my last day of independent travel in Samarkand, I had an 8 AM train, so I wouldn't be able to make breakfast. I informed the front desk in advance to prepare the check-in certificate (the small slip of paper) for me in the morning. This is a Uzbekistan regulation; if you've been traveling here for more than three days, border control might randomly check your accommodation certificates from hotels and guesthouses when you exit the country. They also prepared a packed meal for me. The staff member on duty in the morning quickly sorted everything out. Since this hotel is located on a pedestrian street, arriving and departing by ride-sharing service requires going to a spot not far diagonally across from the hotel, then passing through a small gate to a back street to pinpoint the pick-up/drop-off location. For arrivals, contact the hotel beforehand, and they will email you the details. For departures, some ride-sharing drivers might get confused and have trouble finding the spot. It's usually not a big deal, but when we left in the morning, it happened twice, and we almost had to ask the front desk staff to call a car for us.

The location is excellent, conveniently close to all the attractions. The room was spacious, bright, quiet, and well-equipped. The breakfast was rich and delicious, and the staff were very friendly.