My experience at Andean Dreams Hotel was absolutely fantastic from start to finish. The highlight was definitely the staff, who went above and beyond to make my stay comfortable and stress-free. They kindly allowed me to store my large luggage at the hotel while I traveled to Machu Picchu, which was such a huge help and truly appreciated.
The cozy atmosphere was made even better by their thoughtful touch of offering tea available all day — perfect for keeping warm after long days exploring the Andes. It felt like a little home away from home.
If you want a place with genuine kindness, helpful service, and cozy comforts in a beautiful setting, Andean Dreams is the perfect choice. I highly recommend it to anyone visiting the region!
The hotel is very well located, and the restaurant is unbeatable. I didn't give it a 5/5 because I went for my birthday and wasn't given any gifts, even though I specified them at check-in.
This hostel/hotel is located in a quiet part of Cusco, but easily walkable to the centre ”where, it's all happening”. The room was very spacious and the bedding very warm. I could imagine the rooms may be a little cold in winter as I saw no form of heating
. On the top floor you can help yourself to tea and water. Breakfast was decent, in relation to how much the room costs per night. No English was spoken on site, so be prepared to use Google translate if you don't speak Spanish! I'd definitely stay here again. Showers did give hot water but it could be intermittent. Nice roof terrace if you want to sit and chill in the sun. (See photos). If you want to pay using a credit card there's a 5% service charge on top.
The front desk staff were incredibly welcoming and helpful. We arrived feeling a bit of altitude sickness, and they immediately gave us important advice and tips on how to alleviate the effects. The hotel room was clean, tidy, and comfortable. Breakfast offered a wide variety of food options.
Two couples run. Very nice location, about 5 minutes walk from Cusco Square. However, it is on the slope and the air is thin in the first place because it is a high altitude place. You can also take a shared bus from the airport to the square (if you have a lot of momentum and a lot of heart). However, hot water did not come out at first in the shower. Therefore, I had to contact my husband who runs the hotel every time, and that point might have been inconvenient. However, if there is anything on WhatsApp, they will rushed in, let me put my luggage in round 々 when I go to Machu Picchu, and secure a shared bus to the recommended hydroelectric power station. The service on that point was optimal.
We didn’t hesitate to stay again after our Machu Picchu tour. Same hospitality and service were offered to us. We always have hot water for drinking in our room which is a plus since we love drinking tea which helps in soothing out dry itchy throat due to the altitude. The breakfast was delish and the bed is comfortable! Highly recommended!
The place is a hidden gem in Sacred Valley. If you get the chance to visit during Christmas you will love it. Yucay becomes the action point of the valley for 3 days you can enjoy a very festive experience with local traditions and masks. Location is great, near everything. Also the owner and all of the people there are so friendly, it gives you a nice family vibe when staying there. I will definitely come again when revisiting Sacred Valley:)
Besides the location (5mins walk from train and restaurant’s) and quality of the rooms, the reason this is getting a 5 star review from me and my mates was the customer service.
The people working at the hotel - in particular Nathale and William - were absolutely wonderful. Probably the best customer service I’ve ever received (I mean this literally). They went above and beyond to answer all our questions and helped us navigate train suspensions and protests (even offered us showers and a place to rest after climbing Machu Picchu, post check out).
They didn’t just respond to needs, they assessed and identified what would make us more comfortable and they delivered it proactively.
This is the style I want. You can pet alpacas for free. But the room lighting is too dim, which is a bit uncomfortable. Then on the day of arrival, something went wrong and the hotel couldn't find my order. A young man at the front desk of the hotel actually said it was not his fault. Who is discussing right and wrong with you? As an employee of a luxury hotel, you should patiently help guests solve problems! It is recommended that the hotel strengthen service awareness training to deserve the title of luxury hotel. The service of other employees is still good. Special praise for Ctrip's customer service, who quickly helped me solve the problem.
Cute hotel which is very well located in Cusco in between San Pedro Market and the historic centre. The father and son who run the place are extremely welcoming and the room is very clean. Breakfast is simple but nice and the staff are very attentive. They were very kind to pack us a breakfast bag when we were leaving early in the morning for our sacred valley tour.
The room we stayed in was quite small but I think other rooms might be bigger since it's a converted house. It would be nice if there was a couple of small bottles of water in the room when you arrive rather than having to pay for it, especially given the altitude.
Amazing
130 reviews
9.6/10
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9.6/10
Amazing
A small charming family in a traditional Cusco courtyard. Excellent home made breakfast, good shower, cable TV in room. Oner -manager Jose helped us with our tour bookings and places to shop nearby..his recommendation to a traditional Peruvian restaurant, Crajabel restaurant was excellent, Peruvian authentic food with reasonable prices, with a balcony overlooking a historic square. Much appreciation to the hotel owner Jose and his son Johan, for the assistance extended to us and going beyond their duties to be helpful.
A Very Reliable and Well-Located Base for Machu Picchu My stay at Hotel Pakarina was a very positive experience. It served as an excellent and comfortable base for visiting Machu Picchu. Here’s a detailed breakdown of my stay: · Excellent Location: The hotel is perfectly located. You are within easy walking distance of the bus station to Machu Picchu, the train station, and the central market. Most importantly, there are ample food options and restaurants available right near the hotel, making it incredibly convenient for meals. How to Reach from Airport Cusco Airport to ollantaytambo train station. Taxi charges 35 USD Time: 1.5hrs ollantaytambo train station to Machu Picchu/ aguas calientes train station: 135 USD return tickets, per person. Time: 1.45hrs Aguas calientes train station to hotel is on walk of 500 meters. Aguas Calientes to Machu Picchu Bus available: 24 USD return ticket. Time 20min · Helpful and Friendly Owner: A major highlight was the owner. He was exceptionally helpful, offering great advice and guiding us on our tour plans. This local insight was invaluable and made our trip much smoother. · Good Daily Breakfast: The included breakfast was tasty and satisfying, providing a great start to the day. It's also the time when tea and coffee are served, so you can get your caffeine fix before heading out. · Clean and Tidy: Daily cleaning service is provided, and our room was always kept spotless. The hotel feels very well-maintained. · Convenient Currency: As noted, USD is widely accepted in the area at the market rate, which includes settling your bill at the hotel. This makes things very easy for international travelers. Things to Note: · No In-Room Tea/Coffee: Be aware that there are no tea or coffee making facilities in the room. You'll need to wait for the breakfast service or pop out to one of the many nearby cafes if you want a drink outside of those hours.
Great hotel in Cusco with good rooms, friendly service, and proximity to Plaza de las Armas, just a minute away. The hot water and Wifi worked well. The cool thing was that my city tour that I booked on Trip.com was a crook and took my money, but never showed up for the city tour. I even went to his office, which was just 10 minutes from the hotel. Fortunately, Hotel Santa Maria has tour booking services that are reliable and reasonably priced. I believe her name was Edith, and through her I booked an enjoyable city tour and got to see everything I had wanted to. She also booked an excursion for the Rainbow Mountains, which was unforgettable!
Simply exceptional throughout our stay of 3 nights. Fantastic room with amazing beds and the service was so friendly and warm. We will definitely be visiting again, this is a must stay at hotel!!
My experience at Andean Dreams Hotel was absolutely fantastic from start to finish. The highlight was definitely the staff, who went above and beyond to make my stay comfortable and stress-free. They kindly allowed me to store my large luggage at the hotel while I traveled to Machu Picchu, which was such a huge help and truly appreciated. The cozy atmosphere was made even better by their thoughtful touch of offering tea available all day — perfect for keeping warm after long days exploring the Andes. It felt like a little home away from home. If you want a place with genuine kindness, helpful service, and cozy comforts in a beautiful setting, Andean Dreams is the perfect choice. I highly recommend it to anyone visiting the region!
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