Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
Aacapo2025.11.09
-Sangat selesa. Bantal sangat empuk
-Ada TV yang clear semua channel
-swimming pool kecil sikit
-People at dining area can easily see if you're swimming at the moment.
-Overall, can repeat to book at Promenade Hotel in other time
-Breakfast maybe 7.5/10. Orang ramai sangat dalam range pukul 9-10 pagi
Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
SStiffler2025.12.07
I had an excellent stay at Ming Garden Hotel & Residences for my recent business trip. The hotel hits the mark on all fronts—the location is strategic for getting around, and the service was incredibly efficient and welcoming. My room was spotless and very comfortable for working. Highly recommended for business travellers looking for a hassle-free experience.
Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
GGuest User2025.10.01
The Hilton was a great place to stay. Loved the ceiling shower and the wardrobes with sufficient space. The shower gel, shampoo and conditioner are all in place. Polite reception and cleaning staff. Breakfast is awesome.
Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
HHelen/L2025.11.30
Our stay in this hotel is superb , the room is very very nice and updated to the latest (i believe) , it has a good view of the sea where you can see the boat go and come back from the island, bed is super comfy and large , toilet and vanity area is very very spacious (we looovedd it!!) for in house guest, parking is just Rm10 (once) with unlimited time (in/out) you just need to let the front desk team know ur car plate number. We add on the breakfast upon check in at a cost of Rm65/adult, it was okay, choices can be improve but we love the beef noodle and tea tarik very much! we will definitely come back again for our staycation🥰❣️
Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
GGuest User2025.10.20
It is an amazing hotel, centrally located with very generous amount of freebies like water different types of coffee and tea. The flow coffee also has very nice cakes.
Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
Mmiss-huang!2025.12.08
First time traveling to Malaysia, and I'm really happy with this hotel. The rooms are new, and the infinity pool on the 8th floor offers an amazing sunset view. Even though it rained and there were dark clouds, I was lucky enough to catch the evening glow. The hotel's BBQ buffet is incredibly good value, and the breakfast is abundant, featuring local specialty rice noodles. It's also very close to many popular spots in the city. I'll definitely choose Marriott again for my next trip.
Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
최최백호2025.10.27
It was a great experience.
It was my second trip to Kota Kinabalu and I chose this hotel as a wonderful choice.
Delicious food, wonderful scenery.
Most of all, I felt very warm thanks to the kind staff
I would like to thank the receptionists for their kindness in entering and leaving, the dining room, the rooftop, gym, and everyone who always works hard for housekeeping, and I look forward to seeing you again on my next trip.
We stayed at Hatten Hotel in Malacca and found it super convenient—right in the middle of everything, from shopping malls to historical spots. Our room was spacious and comfy, with great views over the harbour . The food in the restaurant was surprisingly good, and the rooftop bar was a real highlight—fabulous city views at sunset to end the day and great views at night. We found the staff and service very responsive. Great spot for a short city break and good value for money.
Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
MMiss Deb2025.11.26
The stay was very comfortable, with clean rooms and friendly staff. The location is also very strategic. Truly worth it! The hotel is beautiful and well-maintained. I was very satisfied with the service provided. The room is spacious, the bed is comfortable, and the facilities are complete. Check-in was quick, and the staff were very friendly. The room is beautifully decorated, the bathroom is clean, and all amenities are available. The price is reasonable for the quality offered. Highly recommended for both leisure trips and business stays.
Hotel near City Center,Kota Kinabalu82.6% of visitors choose this area
MM250504****2025.12.07
It's a shame I didn't get to see the sunset in Kota Kinabalu, but the hotel itself was truly excellent. It had a luxurious feel, was very comfortable, and the overall environment and amenities were great. I'm not sure if it's due to the location or the opening date, but the ambiance is definitely better than the older Hyatt in Kota Kinabalu, although the price is also slightly higher.
Amazing
1594 reviews
9.5/10
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8.4/10
Very Good
GGuest User1. Parking car a bit hard to find m
2. The door knob between living room and bed room was broken
3. No hot water at the bath tub. Called maintenance team but no improvement.
4. Sink was clogged but eventually problem solved after maintenance team come over
5. Customer service nice
MM27962****Facilities: Overall pretty good, definitely top-tier in Kota Kinabalu. Don't compare it to hotels in other countries.
Cleanliness: Very clean, didn't experience the poor conditions some reviews mentioned.
Service: Everyone from the front desk to the restaurant staff was quite enthusiastic.
Environment: The environment is beautiful. Many people from outside the hotel come in during sunset, which isn't ideal.
Activities: Booked the hotel's stand-up paddleboarding sunset activity. I forgot the original price, but it was around 200+ RMB, which is more expensive than outside. However, the advantage is its proximity and fewer people; a few of us had a whole section of the sea to ourselves.
Value for money: Around 2000 RMB per night during the off-season, which I think is okay. Over 3000 RMB per night during peak season might not be as worth it.
EElizabeth Ong Hui LingService is excellent. Staff do not hesitate to help, always address travellers politely, and take the initiative to serve water, give suggestions, overall making your experience smooth and fulfilling.
Food is also very delicious — other reviews say the food is pricey, but I think it’s quite affordable and well worth the price.
Rooms are large, comfortable and well-furnished.
Will definitely be back!
KKenneth Chong WTI've been coming back to Cititel Express KK over and over again. The rooms are nicely appointed and love that you can cast your devices on the Smart TV. Amenities are adequately provided and staff are always welcoming and friendly. Welcome seafood is just a stone's throw away so it Borenos Fried Chicken. 2 must try in KK.
EE0251****This hotel is incredibly old, honestly the oldest resort I've ever stayed at. For this room type, the entrance is in a corridor that's pitch black even during the day. I'd suggest the hotel turn on the lights outside these rooms even in daylight. Generally, using the Shangri-La app to request services gets a response, but sometimes you have to go to the front desk. For example, when we checked out, our request for luggage assistance to the front desk went unanswered. Overall, the experience was mediocre to slightly below average. The service and 'software' aspects are still quite good, and the scenery is beautiful, but the in-room experience and facilities are just too outdated.
AAnonymous UserThe island trip was truly unforgettable, the service was excellent, the staff were warm and welcoming, breakfast was a great experience thanks to the staff Anizah, who were attentive, friendly, and always ready to assist, the room was comfortable, every moment was filled with memories that will be cherished for a long time. And thank you to Arthur for always being helpful. Will come back again.
Aacapo-Sangat selesa. Bantal sangat empuk
-Ada TV yang clear semua channel
-swimming pool kecil sikit
-People at dining area can easily see if you're swimming at the moment.
-Overall, can repeat to book at Promenade Hotel in other time
-Breakfast maybe 7.5/10. Orang ramai sangat dalam range pukul 9-10 pagi
GGuest UserNo regrets staying here and travelling out 40mins each morning to where we need to be. 1 yr old Inn is clean and staff are friendly and served well. Clean room, breakfast is made to order (select from set). View is amazing. Only downsize is that early in the morning, you can hear the cars running up and down the bypass if your room faces the main road. Comfortable stay and will choose to stay again in future. There is a convenience store, laundromat and even ATM and cafe at the Inn.
HHelen/LOur stay in this hotel is superb , the room is very very nice and updated to the latest (i believe) , it has a good view of the sea where you can see the boat go and come back from the island, bed is super comfy and large , toilet and vanity area is very very spacious (we looovedd it!!) for in house guest, parking is just Rm10 (once) with unlimited time (in/out) you just need to let the front desk team know ur car plate number. We add on the breakfast upon check in at a cost of Rm65/adult, it was okay, choices can be improve but we love the beef noodle and tea tarik very much! we will definitely come back again for our staycation🥰❣️
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