Posted on Jun 2, 2026
rylokc_hkgirlAn impeccable stay! Everything was great. The hygiene was excellent, and the air conditioning was nice and cool. The water was crystal clear, with lots of fish and starfish. The swimming area wasn't too deep, making it very safe. There were corals, so you needed to be a bit careful not to touch them. The food was delicious, and the staff were wonderful and very welcoming. Plus, there were so many cats, and they were really friendly! They'd even follow you back to your room and sleep with you.
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Price per night from€ 362
Posted on May 13, 2026|Superior Twin Room
Anonymous UserIf you are in the area to visit the KKIP industrial zone, the Klagen Regency is perfectly positioned. It is located quite a distance from the main town center, which may seem remote at first, but it is a strategic advantage if you want to avoid a long daily commute to your work sites.
The hotel itself is impressively well-kept. It’s clear that management prioritizes maintenance, as the rooms and common areas feel fresh and clean. The service is equally commendable; the staff are helpful and ensure a smooth, professional experience from check-in to check-out.
Sorry I does not have the photo of the room because I am there for a business meeting but the room is okay to stay. Buffet Breakfast is good, also you can find very nice local food with walking distance .
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Price per night from€ 31
Posted on Jul 24, 2026|Tanjung Pool View Twin
Anonymous User
The hotel itself is fine, with excellent facilities and services. However, some parts of the hotel are currently under renovation, and it seems they intentionally place guests who book lower-tier rooms in these renovated areas.
Knowing in advance that some of the hotel's beachfront areas were under renovation, I specifically booked a garden-view room a month ago. Upon arrival, the hotel informed us that all garden-view rooms were full. They then 'upgraded' us to a sea-view room (which was in the renovated section).
Although they offered a discount as compensation, we repeatedly stated that we didn't want to stay there. The staff (somewhat threateningly) said that all other rooms in the hotel were full, and these were the only ones left, implying we'd have no room if we didn't take it (their attitude was quite arrogant). They also insisted that we could only switch to this specific (renovated) room type and no other. Since we'd never encountered such a situation before and didn't know how to handle it, we reluctantly accepted. Later, I checked online and found that our situation of being switched rooms was not an isolated incident; many Chinese tourists were 'forced' into 'upgrading' to sea-view rooms. (Some even suggested they only do this to Chinese tourists).
The hotel did not proactively offer compensation after we checked out. We only received it after complaining to Ctrip's customer service. I'm very grateful to Ctrip's customer service for their help; they advised us that in similar future situations, we should not deal with the front desk privately but instead let Ctrip customer service handle it.
I rarely post reviews, but I'm sharing this to prevent fellow Chinese travelers from being scammed. If you encounter such issues, contact Ctrip directly.
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Price per night from€ 250
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night from€ 248
Posted on Dec 8, 2025
Brendon V
I had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!
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Price per night from€ 37
Posted on Apr 27, 2026
ShanyouzhenI chose this hotel for a one-night stay before heading to the overwater bungalow the next day. Although the room facilities were a bit old, they were very clean. There's a convenience store right downstairs, and it's very close to the pier. The sea breeze was a bit loud at night, but the breakfast was excellent and plentiful.
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Price per night from€ 61
Posted on Jun 24, 2026
Stephy_TeohI had a pleasant stay at Sutera Mantanani Island Resort and would recommend it to those looking for a relaxing island getaway.
The resort offers beautiful ocean views and a clean, well-maintained beach, making it a great place to unwind and enjoy nature. The staff were consistently friendly, helpful, and welcoming throughout the stay. I also appreciated the clear directional signs around the property, which made it easy to locate facilities and navigate the resort. The overall atmosphere was peaceful, relaxing, and perfect for a short escape from the city.
For areas of improvement, it would be great if the resort could provide more indoor activities, especially during periods of bad weather when outdoor activities are limited. Additional board games, karaoke sessions, movie nights, or other entertainment options would help keep guests occupied.
I also noticed that there were no visible lifeguards or safety personnel around the beachfront and resort areas. Having dedicated safety staff on-site would provide greater peace of mind for guests, particularly families with children.
In addition, given the resort’s remote island location, it would be reassuring to know what medical emergency support is available. Clear information about emergency response procedures, first-aid facilities, or access to medical assistance would help guests feel more secure during their stay.
Overall, I enjoyed my experience and appreciate the warm hospitality of the staff. With a few enhancements to guest activities and safety measures, the resort could offer an even better experience for future visitors.
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Price per night from€ 152
Posted on Jul 23, 2026|Standard Twin Room
Anonymous User
This is a standard hotel with a doorman who helps open doors and carry luggage. The front desk staff are very welcoming. Check-in starts at 2:00 PM; early check-in incurs a half-day room charge. Across the street is a shopping mall with a McDonald's on the first floor, open until 2:00 AM, making dining very convenient. The mall also has many shopping and dining options. There's also an affordable large supermarket nearby. The beach is just a 2-minute walk away, which is incredibly convenient.
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Price per night from€ 25
Posted on Jul 16, 2026
applessp
Due to a last-minute change in plans, I ended up in Kota Kinabalu. Many popular hotels were fully booked, so I had no choice but to stay at Shangri-La Rasa Ria, which is quite far from the city center. However, it turned out to be a really worthwhile stay.
First off, the hotel provides a shuttle service. The bus stop is right next to Ba Wang Cha Ji at Suria Sabah Shopping Mall, and the shuttle was always on time.
The hotel itself is expansive, featuring a large golf course. Upon arrival at the reception, the staff were very welcoming and even rang a gong, which I assume was a welcome gesture. After checking in, a buggy was waiting to take us around. There are two pools: one at the Garden Wing and one at the Ocean Wing. The Garden Wing pool has a waterslide, which the kids loved.
The room was quite spacious, and the balcony even had a large plunge pool with stunning views, especially at sunset when the 'burning clouds' created a spectacular scene. The staff primarily spoke English, so communication was in English. Breakfast was excellent, especially the rice vermicelli, and you could also request custom-made fried eggs. One day, my little one wasn't in the mood to go down for breakfast, and the staff kindly packed a portion for us to take away.
Nearby restaurants are about a kilometer away, so we relied on Grab every day to get around, setting our location to the Ocean Wing.
The hotel offers many activities, but we didn't participate in any of them.
In summary: The location is a bit secluded, but the price is reasonable. The hotel has its own beach, and the service is warm and attentive. They also have a mini-program for communicating with staff. There are seafood restaurants nearby, and a shuttle service to the airport and city center, running three times a day, so be sure to note the schedule. With plenty of activities, it's an excellent choice for a family leisure trip with children.
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Price per night from€ 188
Posted on May 30, 2026|Standard Double Room (No Window)
XiaoguanThis hotel experience exceeded all expectations! The location is excellent with convenient transportation, and the room is spacious and clean with comfortable bedding that helped me sleep soundly. The staff were warm and attentive, and the breakfast was delicious and plentiful. It's an excellent choice for both business trips and leisure travel. I highly recommend it to all travelers!
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Price per night from€ 23