Posted on Feb 22, 2026|Standard Twin
Guest User
Three days, two nights, and every day brought a new kind of 'excitement.' Day one, the air conditioning didn't work, there were tons of mosquitoes, and the shower only had cold water. The only decent thing for dinner was the fried shrimp, which disappeared in seconds, and the few other dishes available were practically snatched away. It felt like a refugee experience. Day two, we got a different room. After swimming, I went back to shower, and there was no water, then cold water, then extremely hot water, constantly cycling. The water pressure was also incredibly low; I almost lost my mind trying to rinse the shampoo out of my hair. That night, it was very windy, and there was a lot of noise outside, as if something wasn't properly secured. On the third day, as we were checking out, our luggage was mistakenly taken by a staff member and given to other guests. It was only returned after the other guests realized the error. Our luggage was perfectly fine in the restaurant; how dare you just take it away? Do you have any basic management sense? Of course, the environment is nice, that's the only highlight. Given how expensive it was during Chinese New Year, you should provide a service level that matches the price. The buffet was cafeteria-standard, and we still had to fight for food. Are you not ashamed?
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Price per night from€ 275
Posted on Jun 11, 2026
Haf LuqOverall, the hotel is good, especially because of its convenient location near a shopping mall, making it easy to purchase daily necessities and other items. The breakfast café is spacious and offers a wide variety of food choices.
However, there are a few areas that could be improved. While the breakfast selection is extensive, the taste of the food was somewhat disappointing and could be enhanced. In addition, the cleanliness of the room needs more attention. The floor felt dusty, as if it had not been properly swept or vacuumed. Guests who are not comfortable wearing the hotel slippers may notice the dust more easily.
With improvements to room cleanliness and food quality, the overall guest experience would be much better.
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Price per night from€ 34
Posted on Aug 17, 2026|Tanjung Sea View Terrace Twin
Michelle JThis is the first time I've experienced ”wasting time” not as a derogatory term. Here, both your mind and the days slow down, not just because Tanjung Aru boasts the most beautiful sunsets, but because of every plant, every service within the hotel, and the meeting of the ocean with Shangri-La, which collectively created an unforgettable experience for us. I highly recommend the ground floor patio rooms, where the balcony leads directly to the lawn! You can witness one of the world's top three sunsets and the iconic Sunset Bar. I loved the peaceful mornings here, listening to the sea breeze on a lounge chair and watching seagulls glide over the ocean. In the evenings, there's none of the hustle and bustle of the public beach, only melodious songs, paired with a margarita, truly allowing time to slow down. I suggest staying for at least 5 nights; if you're lucky, you might even catch a unique event. The hotel's Chinese restaurant is highly recommended; it leans towards Cantonese cuisine, with prices being mid-to-high, but it definitely satisfies Chinese palates.
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Price per night from€ 229
Posted on Feb 25, 2026
Guest User
The water in the hotel's area is heavily polluted; it's so dirty that snorkeling is completely out of the question! The front desk staff were very perfunctory with guest requests and didn't follow through on promises. In the morning, we requested a private boat tour for island hopping and snorkeling. We discussed the time and itinerary with the dive center staff and finalized the price with the front desk. We even altered our subsequent travel plans for this. However, by 4 PM, we still hadn't received confirmation. When we called the front desk, they told us they couldn't arrange it. We asked several people, and got different explanations: first they said there were no boats, then that other guests had already been arranged for island hopping, and then that there would be a storm the next day (which turned out to be perfectly calm). I suggest the hotel improve its island hopping service. For those looking to dive, definitely don't consider this hotel! Also, the beach is incredibly tiny, barely palm-sized!
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Price per night from€ 173
Posted on Dec 8, 2025
Brendon V
I had an amazing experience at this hotel. The rooms were spotless and very comfortable, expect the toilet is sharing and it's very dirty!. The staff were friendly, helpful, and always ready to assist with anything I needed. The location was perfect, and the view from my room was absolutely stunning — one of the highlights of my stay. Everything about this hotel felt high-quality, and I would definitely come back again. Highly recommend!
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Price per night from€ 51
Posted on Jun 25, 2026
GeshenenxiongtingbiThis is a pretty good hotel with an excellent location. The facilities are a bit old, but that's understandable for a hotel in this town. If you have the budget, you might consider booking the new Haifeng hotel across the street instead.
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Price per night from€ 49
Posted on Jul 27, 2026|Chalet Sea View King With Boat Transfer
Guest User
The place is beautiful. The ocean and the beach are amazing. The hotel is seafront, a few steps and you’re swimming in the ocean. The rooms needs a lot of maintenance and deep cleaning, our room had many things need to be repair so, they gave us upgrade to a huge wood villa with 2 floors.
The restaurant is ok… but no delicious. Breakfast is not so good but they prepare eggs as you like.
The hotel needs dee cleaning and a lot of maintenance. They have places looks like abandoned.
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Price per night from€ 113
Posted on Jul 23, 2026|Standard Twin Room
Anonymous User
This is a standard hotel with a doorman who helps open doors and carry luggage. The front desk staff are very welcoming. Check-in starts at 2:00 PM; early check-in incurs a half-day room charge. Across the street is a shopping mall with a McDonald's on the first floor, open until 2:00 AM, making dining very convenient. The mall also has many shopping and dining options. There's also an affordable large supermarket nearby. The beach is just a 2-minute walk away, which is incredibly convenient.
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Price per night from€ 24
Posted on Jul 31, 2026|Ocean Wing Junior Suite Sea View Twin Room
morrismThis time I brought my family and we encountered heavy rain (luckily, we still enjoyed the most beautiful sunset in the evening). There was a 'fiasco' on the beach (the hotel's quick and professional handling made us feel even more at ease to relax and play), and a 'four-legged intruder' in the pool (the hotel swiftly caught and relocated it). We saw little squirrels, stepped on live clams, admired the full moon on the 16th, and celebrated my father's birthday, which was all arranged by the hotel. RAINA's thoughtful advice about the road construction saved us from missing our flight, and so much more. If you're coming to Kota Kinabalu for a sunset holiday and have the budget, come to Shangri-La Rasa Ria. And if you ever meet RAINA again, just hand all your troubles over to her! ☺
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Price per night from€ 152
Posted on Jul 22, 2026|Superior Double Room
ImDesperadoAnother stay at Dreamtel and still very satisfied! The location is super convenient, just a 5-minute walk to Gaya Street. If you're looking for seafood, I highly recommend Welcome Seafood Restaurant – it's cheap and delicious. I ate there three nights in a row!
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Price per night from€ 19