Overall, our stay was okay and quite comfortable. The bed was clean and we had no issues sleeping. The hotel itself is nice and looks good, but the furniture seems a bit old, which might be why there was some dust and a slight smell in the room (nothing too strong).
In terms of cleanliness, the room could use more frequent cleaning. There was dust on the bedside table, phone, curtains, cabinet, and the table in the room. When placing food on the table, ants appeared quite quickly, so the table needs to be wiped more regularly.
As for the toilet, it was generally clean, but some extra cleaning would be appreciated, especially in certain areas that were slightly dirty. If there are any damaged parts, it might be good to replace or repair them.
Overall, the experience was still okay, but improving cleanliness and maintenance would make the stay much better.
the good thing,hotel is center of Kota Bahru.bed is comfortable.aircond is good.lift working good and not crowded when we there.there is a gym also.
restaurant is just side of hotel,food no issue at all.there is convenience shop in the hotel.near hotel also Ghibli Coffee,nice for hang out.
the minus,no water bottle inside the room.if extra pillow will be much better.
oveall,we stayed multiple times at this hotel and never regret to repeat again.
I enjoyed my stay at this hotel. The room was clean and comfortable, and the staff were polite and helpful. The location was good, close to shops and public transport. Breakfast was simple but tasty. Overall, it was a pleasant stay and good value for money.
The lobby was beautiful, but the room was old and full of ants.
It's probably very difficult to find a 5-star hotel in Kota Bharu, so I would recommend staying here overall. I sincerely hope that the Kelantan government and the King will provide some kind of financial support for the hotel's repairs to revitalize the state. I also hope that this will lead to more good job opportunities for young people in Kota Bharu.
Stayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
Hotel yg strategik, lobi luas bersih & wangi. Receptionist yg peramah, staff hkeeping helpful. Sy sangat berpuas hati dengan keselesaan bilik. Katil baru, bantal empuk cukup selesa. Ruang bilik luas sesuai utk family members.
Hotel mempunyai lif, bilik rekreasi yg menyeronokkan!
Overall terbaik 200% 👍
The place is quite nice. I have no problem with the beds, the amenities. My only problem is the bathroom. As you can see, it didn't look properly maintained and cleaned.
I hope they'll do something about it.
The hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
The location is close to attractions such as Siti Khadijah Market and many dining places. The room is comfortable, breakfast offers a wide variety of choices, and the staff are friendly and very helpful. However, renovation works are currently ongoing, including the rooms, dining area, and swimming pool. The dining area is rather small and not as spacious as usual.
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AAnonymous UserOverall, our stay was okay and quite comfortable. The bed was clean and we had no issues sleeping. The hotel itself is nice and looks good, but the furniture seems a bit old, which might be why there was some dust and a slight smell in the room (nothing too strong).
In terms of cleanliness, the room could use more frequent cleaning. There was dust on the bedside table, phone, curtains, cabinet, and the table in the room. When placing food on the table, ants appeared quite quickly, so the table needs to be wiped more regularly.
As for the toilet, it was generally clean, but some extra cleaning would be appreciated, especially in certain areas that were slightly dirty. If there are any damaged parts, it might be good to replace or repair them.
Overall, the experience was still okay, but improving cleanliness and maintenance would make the stay much better.
AAisah ShaharudinStayed at H Elite Hotel for 2 nights. Overall, the experience was good.The breakfast offered a good variety of choices and was enjoyable. The room was spacious and comfortable, and the parking area was convenient and sufficient.
However, the bed and mattress could be improved. The bed made loud spring noises even when just sitting on it, which suggests that the mattress and bed frame may be quite old and need replacement.
Overall, it was a pleasant stay, and upgrading the bed and mattress would greatly enhance guest comfort.
GGuest UserI enjoyed my stay at this hotel. The room was clean and comfortable, and the staff were polite and helpful. The location was good, close to shops and public transport. Breakfast was simple but tasty. Overall, it was a pleasant stay and good value for money.
AAnonymous UserThe lobby was beautiful, but the room was old and full of ants.
It's probably very difficult to find a 5-star hotel in Kota Bharu, so I would recommend staying here overall. I sincerely hope that the Kelantan government and the King will provide some kind of financial support for the hotel's repairs to revitalize the state. I also hope that this will lead to more good job opportunities for young people in Kota Bharu.
SsadpancakeThe place is quite nice. I have no problem with the beds, the amenities. My only problem is the bathroom. As you can see, it didn't look properly maintained and cleaned.
I hope they'll do something about it.
AAnonymous UserThe hotel boasts an excellent location, directly opposite Wakaf Che Yeh Night Market, with numerous shops and amenities surrounding it. However, the parking area behind the hotel is limited and quite cramped. The first room I was assigned was in poor condition; the air conditioning wasn't cooling at all, but thankfully I was able to switch rooms. Cleanliness was an issue; the bed felt quite hard, and the sheets weren't clean. While it might be okay for a single night's stay, it's far from comfortable. The second room was similar, though the air conditioning was slightly better. It was an old unit that cooled very slowly and appeared unmaintained. On the positive side, the hotel staff's service was acceptable. The elevator also had an unpleasant odor. Overall, the cleanliness left much to be desired.
NNorehan Binti SilekThe location is close to attractions such as Siti Khadijah Market and many dining places. The room is comfortable, breakfast offers a wide variety of choices, and the staff are friendly and very helpful. However, renovation works are currently ongoing, including the rooms, dining area, and swimming pool. The dining area is rather small and not as spacious as usual.
AAcikSukaJalan2Had a really good stay at Jewels Hotel! The best part? At night there’s a lively market right outside, so dinner is literally just downstairs — no need to travel far when delicious food is calling. 😋
Breakfast was a pleasant surprise. For only RM15, you get porridge, nasi lemak, fried noodles, bread, cereal, and even kuih. Honestly, that’s a steal! We also enjoyed a nice morning walk to Pasar Siti Khadijah — very convenient.
Oh, and I have to mention the tiny lift. It’s not big, but it’s super handy for luggage or if you’re traveling with elderly family members.
The only downside: there’s no private parking. So if you’re driving, just be prepared. Other than that, definitely a place worth staying!
PPEICHANLove this hotel service very much. Although the amenities provided are not really complete as there is no swimming pool, this hotel served the guest very well. The staffs are well polite, great us whenever see us. Thumbs up to their roof garden buffet breakfast. Enjoy the yummy and variety choice food beside the scenery view. The scramble egg and mash potato are the best among all the food provided. The check out procedure was super fast. Will stay in Crystal Lodge if I visit Kelantan in the future.
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