We enjoyed our stay up until the day of our checkout. We were running a bit late so I phoned reception to request a later checkout around 12. The receptionist informed me that they were not allowing any late checkouts. So we hurried around and managed to checkout on time. We then loaded our vehicle and sat down to have a coffee. While having a coffee we noticed many people checking out after 11am.
Also I have not received my receipt yet. Would you please check into this for me.
The picture is of sunset from our room.
Thank you
Jon Bradshaw
The hotel room itself was lovely – clean, spacious, and thoughtfully prepared. We felt warmly welcomed by the sweet touch of two towel swans arranged on the bed upon arrival.
However, the breakfast experience was disappointing. Despite offering only a very simple set menu, we waited nearly an hour to be served.
Additionally, when we politely asked the front desk for late checkout due to breakfast delay. We had to fight for a mere 30-min extension.
On the positive side, the hotel’s location is excellent for exploring the beautiful small town, which was truly charming.
Take the children to stay at the hotel on the way out, there is free parking, the store environment is good, the room space is large, the supporting facilities are relatively complete, the family is very satisfied
The room was spacious, amenities where good except for the coffee maker in the room that made horrible tasting coffee although the coffee machine in the dining room is available 24 hours and has terrific coffee, I just like having a cup as I wake up.
The hotel staff, grounds and cleanliness is above quality and the location is quiet, not a lot of traffic and close the restaurants and stores. I would definitely stay there again and recommend it to people.
Just a short walk from the waterfall and near the ******. The surrounding area has plenty of restaurants but few supermarkets. Overall, it’s worth the price — the breakfast is good, and the staff provided good service.
The hotel’s location is excellent — very convenient for traveling to and from the airport. The property also provides a shuttle bus service between the airport and the hotel, which makes transportation easy and straightforward. The shuttle operates every 30 minutes, which is quite manageable, though it can mean a short wait at times.
The gym and pool look great as well, perfect if you want to get some exercise or relax during your stay.
It must be challenging to maintain a hotel that is so close to a peewee hockey town. The place was overrun with kids doing shenanigans, and the maintenance/cleaning staff were very overworked trying to keep up with their nonsense. Regardless the onsite staff was largely cheerful and helpful throughout our stay.
The room was clean enough and the bathroom was standard quality. The provided breakfast was adequate as well. Don't expect much from a Super 8. It's more the location than the ”luxurious amenities” you're paying for.
The overall atmosphere feels like it hasn’t changed in about 30 years. Additionally, I was surprised to find that Wi-Fi access was charged, which felt very outdated, as I haven't encountered a hotel that charges for Wi-Fi in recent years. While your hotel is classified as a four-star or five-star establishment, the hairdryer provided was quite disappointing—more akin to what I would expect in a two-star motel.
The documents I booked for the hotel were even taxed, but when checking. in., the staff had to charge another 30 yuan. When I checked out the next day, I asked the staff again and she said that she didn't need to deduct 30 yuan, but my use was really deducted.
Very Good
108 reviews
8.3/10
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XXiechengdashuThis is a great hotel, conveniently located right by Parliament Hill, which is the main attraction in Ottawa along with its surroundings. So, after checking in, you can easily explore the area on foot. Plus, it's very close to Chinatown, making dining options readily available. The hotel rooms are spacious and well-appointed with standard amenities. The only drawback is that parking comes with a fee.
PPleseyThe facilities and location are great. The hotel is right downtown with lots of restaurants, supermarkets and entertainment. The rooms are spacious and well furnished, including a coffee maker and mini fridge. There is also a shared laundry and microwave room in the building if you are planning to stay longer.
GGuest UserI had a fantastic experience staying at Samesun Toronto. The location is incredibly convenient—just a short walk to public transit, Chinatown, and plenty of restaurants. It’s easy to get anywhere in the city.
Rooms & Beds
The dorm rooms are clean and comfortable. Each bed has its own curtain, light, and outlet, which provides great privacy. The mattress was comfortable, and the room temperature was perfect throughout my stay.
Cleanliness & Facilities
The common areas are cleaned daily, and the bathrooms are well-maintained with reliable hot water. The shared kitchen is fully equipped, making it easy to cook your own meals—perfect for long-term travelers or those on a budget.
Atmosphere & Social Life
The hostel has a very friendly and welcoming vibe. Guests come from all around the world, and the social atmosphere makes it easy to meet new friends. The common lounge is spacious and a great place to relax, work, or chat with other travelers.
Staff
The staff were extremely friendly and helpful. Check-in was quick, and they gave me great local tips about transportation, sightseeing, and food options around Toronto.
GGuest UserThis was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
GGuest UserSo grateful I managed to book this hotel while my first flight was delayed near midnight and I couldn’t catch the next flight back home. Thanks to trip.com I managed to book instantly and just walked over to the hotel right across T3. Had a good night sleep before I catch the next flight home at noon. The reception staff was friendly and showed sympathy and gave me a good room on the quiet side of the hotel.
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
GGuest UserThe location was great — just a short walk to the falls and Clifton Hill, which was super convenient. The hotel does feel a bit dated and could use some maintenance; for example, the top of the closet was a bit dusty. The room was on the smaller side, but perfectly fine for a solo traveler — it might feel a little tight for two people. That said, it was overall clean, and the guest services team was very friendly and helpful
GGuest UserThe hotel is ideally situated of the front of the lake with the ferries to the islands just outside. An underground stop is just across the road with links to Union station and elsewhere. There are also a selection of buses that pass and a hop on hop off stop is about 10 mins walk. You can walk most places in central Toronto from hotel if you wish and are happy walking. You can choose which street suits you best on your walk and change route for variation as only a block apart and will all get you to central Toronto. You are maybe about 15 mins from the Blue Jays and CN tower so hotel is in a great location. Billy Bishop airport is about a 20 min walk and would be convenient if you can get flights to or from there to your destination. The communal areas in the hotel look very nice, as is the entrance if being dropped off by car. However there is work going on around the outside of the hotel and if walking to and from the hotel it isn’t so pleasant on the eye. My bedroom was spacious but felt dated and would be nice to see a more updated look. However the view onto the lake more than made up for that minor irritation. The staff were all great and helpful when asked. There was various things going on from regular activities in the leisure area to free ice cream and wine ( not together unfortunately ) and music in the afternoon. The leisure facilities were great with a pool, sauna, steam room and gym as well as an outside area (5th floor) for sitting outside while the kids could play. There was a tennis court and a basket ball hoop. There was also an oppertunity to use cycles and go for a run possibly with a guide. We didn’t eat at the hotel so couldn’t comment but the did have a restaurant on the top of there south tower that would give great views. We did grab a coffee and snack from across the street and would enjoy sitting on the benches just along from the hotel looking into the lake in the morning. All in all one of the older hotels ( I think) in a great location with great views and facilities which met our needs.
WWangconglongI chose this hotel for a layover and was quite satisfied!
Facilities: The facilities are well-equipped and clean. Drinking water is provided, and the bedroom and bathroom are spacious with a comfortable king-sized bed and a large TV. Some of the handles in the bathroom are a bit old, and you need to bring your own toiletries.
Cleanliness: Clean and tidy.
Environment: Quiet at night and close to the airport. There's a McDonald's nearby. However, it's quite far from the city center, making it suitable for transit but not for city sightseeing.
Service: The service is excellent, convenient, and efficient. The front desk staff handled check-in with fluent English, and you can check out as early as 5:30 AM. There's also a round-trip airport shuttle service.
GGuest UserWhen it's sounds like Radisson Blu, people may think of a 4-star hotel, but my experience with Radisson Blu was not so amused. The miscommunication started since we checked in. On Trip.com, it said we can have a buffet style breakfast with $25 per person, but upon asking them, they said it's a la carte and have to pay at the restaurant. There was no buffet available. They asked me to send an e-mail to confirm is the information about the breakfast is accurate as it mentioned in trip.com sadly no one responded to my e-mail until the hours of breakfast ( 8- 11 am ) and we had not breakfast in the morning.
The room is okay. It is not as exciting as it sounds like Radisson Blu. I had experience staying in Radisson blu in other countries, but the room quality they had there is not even as comparable with Radisson blu toronto downtown. The room in Radisson blu toronto downtown is like the same as some random hotel. The coffee machine was really dirty. When we complained at the front desk, they did not send any replacement. Another thing is that no dental kits were provided as it should provide in all 4 star hotels. Upon requesting at the front desk, they send us dental kits like an hour later.
While checking out the front desk lady, she was a trainee. I showed him the picture of the dirty coffee machine and explained our dissatisfaction. She said she couldn't do any compensation since the room was pre-paid. In return she offered me some bottle of water for our trip 😄. I mean, I don't need a water bottle as compensation. Then she offered me that the parking would be on the house. Now, I am waiting for the return of my $100 security deposit.
Apart from that the location of the hotel is very cool and convenient. Just in the herat of downtown. The CN tower was visible just from the window of our room.
Considering everything it does not meet the standard of a 4-star hotel.
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