Posted on Sep 1, 2026|Economy Twin Room
Guest UserLocation is so so because around the Main station is not very safe and lots of shady places around it.
Room smelled a bit weird.
There were 2 cups and kettle yet no spoons to steer the tea etc. Toilet was very tiny lol. Bit on the edge of on tight budget style.
Breakfast was good and cleaning somewhat good until on the second day evening after showering, 2 towels were with blood on it. Was so tired so didn’t even talk to the hotel at the time. But very disappointing.
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Price per night fromPKR 16,268
Posted on Feb 13, 2026
Guest User
The trip was fantastic. I was on a solo travel. Specially I like the guy who do night shift he is so friendly and helpful with information and food. I have heard Germany people are not good at communication but To be honest whoever I met everyone was friendly and helpful
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Price per night fromPKR 10,526
Posted on Sep 13, 2026|Business Twin Room
Guest User
The room was fairly clean, though the pillows had a slight smoky smell and the kettle looked quite old, probably due to prolonged use. Breakfast wasn't extensive, but everything was fresh. The building isn't tall, with floors ranging from 0-3, where '0' is effectively the first floor. It was pretty quiet at night.
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Price per night fromPKR 18,099
Posted on Jun 23, 2026|Twin Room
Guest UserThe environment here is absolutely fantastic! The location is superb, really close to the airport with no traffic issues, and getting to the city center is super quick, just a few kilometers away. All the main attractions are nearby too. Plus, the area around the hotel is incredibly convenient, with everything you could possibly need.
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Price per night fromPKR 31,204
Posted on Jul 21, 2026|Bed in 4-Bed Mixed Dormitory
Guest UserI had been staying at this hotel for 6 consecutive days. The night before, I extended my stay for room 417 at the front desk. The hotel system has a complete record of my extension, and it was agreed that I would continue to stay in the original room. When I returned after going out, the hotel, without my consent or prior notice, unilaterally changed my room and altered the accommodation agreement.
The new room had no duvet and no bath towels. I had to go downstairs repeatedly to request all basic amenities. One male front desk staff member was extremely rude and demanded an additional 1.90 Euros for a bath towel, even writing a note that said 'It cost 1.90 Euro.' I have uploaded a photo of this note as evidence. It wasn't until this staff member's shift ended that another staff member provided a bath towel free of charge.
As an elderly traveler who doesn't speak any foreign languages, I had to rely entirely on a translation device for communication, which made interactions extremely difficult. Throughout my stay, I distinctly felt discriminated against due to the language barrier, leading to a terrible experience and leaving me feeling deeply wronged. I didn't get a chance to take photos of the missing items in the room due to the rushed circumstances, but all the guests staying in the same room that day can corroborate my account.
I am attaching a formal complaint document in both German and English, demanding a formal explanation and apology from the hotel regarding the unauthorized room change, the staff member's improper charging, and the poor service, as well as reasonable compensation.
The hotel system can retrieve the extension record directly, so I don't need to provide any receipts.
While I don't have photos of the room lacking bedding and towels, there are other guests who stayed with me who can testify to this.
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Price per night fromPKR 3,245
Posted on Jan 9, 2026|Single Room
Guest UserLoved the hotel. It was closed to Mühlberg metro station which directly takes you to the airport. It was clean and had a great breakfast. Just a few stops to the myzeil shopping mall.
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Price per night fromPKR 14,937
Posted on Jul 9, 2026
澐錦 國際教育My room was exceptionally clean, spacious, and well maintained. I was lucky enough to stay on one of the higher floors with a lovely view overlooking the swimming pool.
Although my schedule was so busy that I didn’t have the opportunity to enjoy the swimming pool or the sauna this time, I would definitely love to experience both on my next visit.
I would happily stay at this hotel again in the future. One of the biggest advantages is the complimentary 24-hour airport shuttle service, which departs approximately every 20 minutes from Frankfurt Airport Terminal 1, Exit B5. It is incredibly convenient and makes travelling to and from the airport completely stress-free.
The 2 glass bottles of German mineral water is amazing too.
Overall, I had a wonderful stay and would highly recommend this hotel to anyone travelling through Frankfurt.
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Price per night fromPKR 25,130
Posted on May 16, 2026|Deluxe King Room
Guest UserAmazing stay at The Westin Grand Frankfurt! The hotel was clean, comfortable, and in a perfect location for shopping and exploring the city. Staff were friendly and helpful throughout our stay, and the facilities were excellent. Had a very relaxing and enjoyable experience as a couple. The only thing for me was the bed was a little too soft, but overall we really enjoyed.
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Price per night fromPKR 55,794
Posted on Sep 8, 2026|Smart Plus - Plane Spotting
Guest UserGood hotel
Only complaint would be that despite paying for late checkout twice staff opened my door
They should be advised what rooms have late checkout
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Price per night fromPKR 24,464
Posted on Aug 30, 2025
Guest User
Come to the exhibition, the room is very good, there is a small balcony, the surrounding is quiet, take a road underground channel and cross the road to the lidl supermarket. However, please note that there are other places with the same name in this hotel. Don't make a mistake. Close to the central train station, there are urine smells everywhere, and there are many strange people on the street.
At the price I set at the time, I forced this house,
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Price per night fromPKR 21,053