Boutique Hotels in Heilongjiang, China

An incredibly enjoyable and great value stay. What stood out most was the amazing restaurant – it's fully equipped, has a lovely ambiance, and breakfast runs until noon. Besides the usual salads, a variety of Chinese and Western cold and hot dishes, there are also many hot dishes like 'Guobaorou' (fried pork in sweet and sour sauce), shrimp, beef, stir-fried vegetables, and 'Tieguo Dun' (stewed dishes in an iron pot). They even have 'Guobaorou' burgers and sauerkraut egg tarts, which are definitely worth trying. I highly recommend booking a room with breakfast included. The room was also very spacious, clean, and tidy. The hotel's location is excellent; it's right by the subway station, a short walk to Central Street, and the cable car across the river is just across the road. There are also many restaurants nearby. And the service? It was beyond excellent. Every staff member I encountered, from the restaurant manager to the front desk and concierge, provided genuinely warm and enthusiastic service. Highly recommended!

The facilities are modern, clean, and meet general expectations. Although the room isn't huge, it's fully equipped and I'm very satisfied. The thoughtful design and layout completely met my high standards for accommodation quality, even for someone as picky as me. While the window view isn't great, it perfectly satisfies the need for a good night's sleep – after all, I'm not here to gaze at the scenery from the hotel. The breakfast selection can cater to above-average needs and is highly recommended. PS: The essential oil scent of the hand soap is wonderful! They even provided Red Sausage from Li Dao and a Modern brand popsicle. Each floor has a water bottle dispenser by the elevator for guests to take, and the room also comes with complimentary Coke and Sprite. The attention to detail is impressive! I just had to write a glowing review! Hope it stays this way!

The hotel's location is good, but the step at the entrance is too high. You have to carry your own luggage up, and an average woman wouldn't be able to lift it. Also, because of how my trip was booked, the front desk told me I wasn't an IHG member. This is the first time I've been denied recognition despite staying at Holiday Inn so many times, and I didn't even get any fruit!

I stayed at the Grand Hyatt for 5 days during my trip to Harbin. Upon arrival, the staff warmly helped us with our luggage and took it to our room. The service throughout our stay was excellent, and our requests were quickly addressed. I initially booked one day less on Ctrip by mistake. When I went to extend my stay yesterday, my original room type wasn't available. The front desk staff kindly showed me two other room types, and I ended up switching to a room with a courtyard, which I'm very happy with! Both room types were very quiet at night!

Everything was great except for the male manager with glasses at the entrance. My car was temporarily parked outside because there were no spaces available, and I had already called the front desk in advance. However, this person had a terrible attitude. He immediately started questioning me. While I understand he was doing his job, couldn't he have been a bit nicer? He could have said something like, 'Hello sir, parking isn't allowed here, but if you're a guest, we can valet park for you.' That would have been much better. Other than that, everything was fine. The front desk staff deserves special commendation; their service attitude was excellent, and they handled various issues efficiently, even upgrading my breakfast for free, which was wonderful. The overall decor and cleanliness were impeccable and very beautiful. I had a very comfortable stay. They just need to improve the training for the greeters at the entrance.

Stayed two nights at the Shangri-La with my family (two adults, one child) during the May Day holiday. The lovely front desk staff upgraded our room upon check-in and gave my child a complimentary drink. The room, as others have mentioned, felt a little dated, but the soundproofing was excellent, ensuring a quiet and comfortable stay, and we slept very well both nights. We had breakfast at 8 AM and didn't have to wait for a table. The location is superb, convenient for both taxis and the subway. I'd like to acknowledge that every staff member we encountered at this legitimate five-star hotel was incredibly warm and polite, demonstrating their professional service! A special shout-out to Wang Jingwen and Geng Jiamei. I recommend the Shangri-La.

I'm from Inner Mongolia, and this was my first time bringing my family to Harbin to see my niece. Staying at your hotel was an amazing experience! The room was clean and tidy, and the housekeeping was exceptionally well done. The service was even more thoughtful and attentive, with the staff being warm and polite. Our entire stay was comfortable and pleasant. I'll definitely choose this hotel again next time!

The location is fantastic, right downstairs from St. Sophia Cathedral, making it super convenient to get around. Everyone, from the front desk to room service, was incredibly warm and welcoming. It was a wonderful travel and stay experience, and I'll definitely stay here again next time I'm in Harbin!

This is the first time in decades I've left a negative review on Ctrip, and this stay was an absolute nightmare, no exaggeration. I chose what's supposed to be the best hotel in Mohe, but I didn't get a wink of sleep. The hotel has large fans running at night, and lying in bed, my ear on the pillow, created a resonant effect with the noise (I wonder if anyone can understand or relate to that). I called the front desk to ask for a room change, but was told there were no other rooms of that type available. I said, 'If there's an issue with this room, it shouldn't be assigned!' Ultimately, no solution was found!!! The next morning, I had a splitting headache and tearfully complained to the front desk. They apologized and offered a late checkout until 2 PM, but my Ctrip benefits already allowed for a 2 PM checkout anyway!! I asked to speak to the front desk manager or lobby manager and was told the leaders weren't in... Again, no resolution! I had planned to stay three nights in Mohe, but ended up buying a flight to Harbin for that very day. My final checkout time was 3:30 PM. I was truly, truly, truly, truly, truly distraught! It's been two days since I arrived in Harbin and my head still hurts. Extremely disappointed! I hope the Ctrip platform can advocate for a loyal customer of decades. The photos are my own, taken directly at the large equipment downstairs that caused the noise. I showed them to the hotel front desk and suggested their managers stay one night to experience my suffering! They just chuckled and gave no response! I stayed in room 802.

This hotel truly made me feel so welcome and cared for. Manager Manqi from the front desk called me a day in advance to confirm my check-in needs, and upon arrival, she was incredibly warm and attentive, fulfilling all my requests. On the first day of the ***** New Year, we wanted tangyuan (sweet glutinous rice balls), as is customary in the south, and even though we asked last minute, they immediately found a pot and cooked a bowl for us. On the evening of the first day, all the shops outside were closed, and we couldn't find anything to eat. When we returned to the hotel, they had prepared dumplings and tangyuan. Manager Xiao Shi stayed late, making sure to cook tangyuan and dumplings for guests who hadn't had dinner. They really go above and beyond to meet any need you have. Of all the hotels I've stayed in, this is by far the most thoughtful. Everyone here is so warm and attentive.