Hotels With bar in Colonia Department, Uruguay

Hotel is excellent in terms of facilities and location, I have stayed here before. Generally I am a big fan of this hotel. However this booking was not as great because of the poor service, I was unable to make my reservation due to flight delays and the staff was not very understanding to cancel and refund or even just to move the dates of the reservation. This will make me think twice about booking here again in the future.

The staff at this hotel are very friendly and willing to help us solve the problem, they speak Spanish, everyone communicates with translation software, everything is fine, the hotel has sent the hotel information and city map when checking in, very convenient! Fully equipped, the most regrettable is that the plug of its electric kettle is a coarse round foot, but the whole room has only a young round foot socket! Not used! The buffet breakfast has the food we want to eat, so satisfied! The warm swimming pool and sauna are open for a long time, we can use it!

El hotel funciona en una hermosa casa antigua que fue restaurada y está impecable. La habitación asignada era muy bonita, pero con falencias importantes: el aire acondicionado instalado a un metro por sobre la cabeza emitía un ruido que hacía imposible descansar. No había mesita de luz ni velador. Al comentar esto en recepción, destaco la gran disposición de Micaela para que mi estadía fuera agradable y me cambió la habitación. Quiero destacar y agradecer toda su gestión y la de todo el personal.

The beds were extremely comfortable and the view was great. The staff was friendly and helpful. The room Was missing coffee and a bath mat for the shower. Overall it was a great stay. The pool outside was beautiful and clean, unfortunately the hot tub was absolutely disgusting. The water was swamp green and hadn't been cleaned properly .

The room was very comfortable, clean and organized, the bathroom was also spacious, the reception girls were very nice and careful to the guests, the breakfast was simple but tasteful. There is tasty water, tea and filtered water all day available for everyone. The location is very good, inside the historic center and where everything happens.

The hotel is the second time of my parents.

Excellent service, cordiality in the attention, the willingness of the staff to resolve any situation. The carpet in the room is requiring a change, which does not affect the excellent good care!