Good thing:
1. super convenient location, only about 7 mins walk to backbay station and 10 mins to downtown. The famous flour bakery is also nearby!
2. Interesting deco and architecture
3. Bathrooms alway readily available and clean (always cleaned very fast). Towels alway available and there are good amenities.
Not so good:
1. there was a weird smell when I first entered my room- smelled funky.
2. Noticed the tables, bed ledge etc (everything basically) were dusty!! I had to use wet wipes to wipe the ledges and tables and chairs down before putting my items on them. It felt like housekeeping was barely done or at least only at a minimum level. Basically, cleanliness level was not up to par until the extent I was so scared there’ll be bedbugs(thankfully there wasn’t.)
3. No housekeeping done throughout my 3 nights of stay.
4. I felt like I was back living in a school dormitory and not a hotel (I see students partying and hanging around over the weekend).
5. Overall, not worth it for the price per night. You can find better hotels or even airbnb in Boston.
Excellent hotel. I’ve stayed at the one in Vegas a handful of times and this is my first time trying the Boston one, it definitely lives up to its reputation. Highly recommend-great location, clean hotel and great service.
Room decor was a bit tired, but spacious. Would have liked a coffee pot, but not a big deal. We only spent one night. Overall the property was beautiful. We stayed in the motor lodge. There are several locations on property to stay.
Located in Williamstown, Cozy Corner Motel is in a state park, within a 5-minute drive of Williams College and Williams College Museum of Art. This family-friendly motel is 2.2 mi (3.6 km) from The Clark Art Institute and 6.2 mi (9.9 km) from Massachusetts Museum of Contemporary Art.
Enjoy recreation amenities such as a lazy river or take in the view from a garden. Additional amenities at this motel include complimentary wireless internet access, ski storage, and barbecue grills.
Enjoy a meal at the restaurant, or stay in and take advantage of the motel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 12 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include coffee/tea makers and blackout drapes/curtains, as well as phones with free local calls.
Website clearly states ”No Pets” , upon checkin we see several people walking their dogs on the grounds. So much for that policy.
I have allergies to dogs and can only hope that a dog was not previously in the unit we rented.
Overall clean, but the black mold around the shower head and around the top of the shower in unit 848 was a bit concerning.
Was quite surprised when getting hit with a $27.92 charge for ”Resort Fees” otherwise known as ”Junk Fees” upon check-out.
Was not informed of any additional fees upon check-in.
Office manager was unmoving on this.
This has been reported to the Massachusetts Attorney General.
Second time staying here, quite like the vibe of the hotel. By the river side of Boston river, quite quiet during the day, but also a popular gathering place at night and on weekends. So you get both the quietness and the crowd. The room is decent sizes, nothing to complain about. And the services are also reasonable. Surely would be my choice if I come back to Boston again. Oh forgot to mention, get a river view room, it's surely worth the price difference.
Excellent stay! Clean, modern, and super convenient. My overall experience at the citizenM Boston was fantastic. The hotel's location is perfect, close to downtown and all the main attractions, making getting around a breeze. The room design is contemporary and spotless, and the bed was incredibly comfortable. The common areas have a stylish and vibrant atmosphere, and the staff were really friendly. Overall, great value for money.
This place is as advertised.. nothing special but our room was clean and the staff was nice .. was the lowest cost option in the area as well .. Karaoke in the bar downstairs looked interesting but we got there too late and bartender was already cashing out
Hotel near Boston City Center,Boston100% of visitors choose this area
GGuest User2026.01.02
We had numerous issues on arrival, check in was v slow. I asked for the sofa bed to be made up and had to ask 3 more times - 4 different members of staff and in the end had to speak to manager. Another guests eye drop bottle was under the bed and the toilet was dirty. We had asked earlier about moving rooms & was told none were available !! Suddenly the manager found a room and so we were moved !!!!
When the sofa bed was made up there was only about 30cm to squeeze past it to exit the roof - very risky if we needed to exit the room in an emergency. There was definite communication issues between front of house and house keeping.
Very Good
143 reviews
8.4/10
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