I was very satisfied with my stay at the hotel. The rooms were extremely clean and comfortable. The staff were friendly, attentive, and helpful in every way. The variety and taste of the breakfast exceeded my expectations. The location was also quite advantageous. I felt right at home. I will definitely choose this hotel again and wholeheartedly recommend it to everyone.
Great staff. A girl with an almost Russian name Nadia offered us coffee upon check-in. Very friendly staff. Upon request, they brought dry wipes and more wet ones. The hotel is near the road, I asked for a room on the other side and it was quite quiet. If I had known right away that you could see everything in the city in a few hours, I would have stayed here instead of renting the next hotel in the center.
Everything is fine except for the weak insulation in the ceiling. I mean, in the room I was in, if I turned on the water in the bathroom, may God bless you, which is on the floor above it, it bothers me. This is the only observation.
The hotel was extremely clean, stylish and luxurious. The rooms were comfortable and large. Both in terms of square meters, the size and comfort of the bed, and the cleanliness of the bathroom and rooms were simply perfect. I used the gym. ***et was equipped with adequate and modern sports equipment. The staff was friendly and attentive. I was very pleased, if I come across it again, I will definitely choose it.
We stayed here for my family and for a trip. He met my important criteria as a doctor. (Cleanliness, hygiene, etc.) I was most attiring my attention to the fact that the hotel staff were very concerned. Thank you. They came four to be happy to stay. Also it was a advantage that there was a family hotel. There could be a safe stay with a family. *** breakfast is enough and He was good at his place.
The room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.
Гостиница расположена в красивом месте, с потрясающими видами. Мы бронировали номер люкс с видом на горы. А по факту нас заселили в номер где был вид из гостиной на море, а две спальни утыкались видом в бетонную стену до которой было около метра. Диван и кресло грязные, прожженные сигаретами.
My vacation was very pleasant and relaxing. The beautiful view, in particular, made every day special. The rooms were clean and well-maintained, providing a great deal of comfort. The friendly and helpful staff rounded off the stay perfectly.
Very nice location, services , staff and view if you take ocean view
The restaurant is clear and delicious
Rooms are clean and relaxing, One negative that the water heater in room has a bad smell , wish the hotel will change it 👍🏻
Good
72 reviews
7.9/10
Price from
€ 63
per night
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9.2/10
Great
I had a wonderful stay at Residence Inn Trabzon. The hotel is perfectly located with a cozy and welcoming atmosphere that made my visit to Trabzon even more enjoyable. What truly stood out was the outstanding hospitality of the staff. A special thank you to Ahmed for his constant support, attentiveness, and kindness throughout my stay. I also want to sincerely thank Lina, the manager, for her professionalism and warm attitude—she ensured everything was smooth and perfect. Additionally, I want to give a shoutout to the evening shift receptionist (I wish I remembered her name) for her helpfulness and friendly demeanor. She was always welcoming and ready to assist with anything, making my evenings at the hotel even more pleasant. If you’re visiting Trabzon and want a place where you’ll feel genuinely cared for, Residence Inn Trabzon is the perfect choice. Huge thanks again to Ahmed, Lina, and the entire team for making my stay so memorable!
Overall, my stay at this hotel had its ups and downs. The person at the carpark was incredibly helpful and took great care of my car, which was a positive start. However, the receptionist’s lack of a smile, though potentially cultural, left a bit of a cold impression. Check-in was efficient, and Room 206 was clean, but it was disappointing not to have a kettle or iron. On the bright side, the air conditioning worked well. The shower head can be improved, as it wasn’t to my liking. Additionally, the provision of just one large and one small towel was somewhat minimal. On a positive note, the hotel’s location was convenient, with shops within walking distance. Check-out was straightforward, simply handing over the key to the receptionist. In conclusion, while there were some positive aspects, a few improvements in amenities and service attitude could enhance the overall experience at this hotel.
Was upgraded to sea view, amazing indoor heated pool a little bit similar to the olympic. Sauna and steam room amazing facilities. Breakfast was superb. It's worth every penny. Greay location, plenty of parking.
GGuest UserThe room is quite clean. The housekeepers are helpful and courteous. However, the front office refused to cooperate with us when we brought to their attention that we booked a bigger room. We even evidenced it by showing them the details of the online booking. However, they kept gaslighting us and trying to make us believe that we were in a 22m2 room when it was clearly a 15m2 room. Don’t be in the hospitality sector if you don’t like to help your guests.
Very recommended budget hotel. The hotel is located in the city center area, the staff is very nice and helpful, the heater and hot shower is working well, very clean and no bad smell. Would probably book here again if I visit Trabzon
My stay was absolutely wonderful! The staff went above and beyond to make me feel welcome and comfortable. Every detail was handled with care, and the service was prompt, friendly, and professional. I truly felt valued as a guest—highly recommend this hotel for anyone looking for outstanding hospitality!
I stayed at Mercure Trabzon Hotel and had a comfortable and pleasant experience. The rooms are clean and spacious, with a nice view especially if facing the sea. Breakfast was varied and tasty, and the staff were professional and helpful. A good choice for both business and leisure stays in Trabzon.
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