AAlyseChukzThe environment, location, and design are all pretty good. The only downside is that the pillows in the room aren't very comfortable. There's a shopping mall, restaurants, and convenience stores nearby, so it's quite convenient. It's also not too far from the train station; you can get there directly by taking the overhead bridge. The large public bath requires going nude, which I couldn't bring myself to do, so I didn't go.
Yyan128This place is very beautiful, the room is independent, there is a terrace, you can clearly see the stars,  you can see the Galaxy that night. From the airport directly to the accommodation, take a taxi 4100, 30 minutes. There is a western restaurant near the accommodation. It is very recommended.  The landlord has prepared a perfect restaurant information map , Very intimate. Very exquisite and attentive B&B,  highly recommended 
GGuest UserThis hotel is on its own island with two relatively small beaches that feel man-made, and the sand quality isn't great. Overall, the hotel seems quite new, and so are the indoor facilities. It has both indoor and outdoor pools, and the amenities are relatively comprehensive. However, I'm not sure if there was a communication issue, but I was told at the front desk that there's no kids' play area 😂. Hotel service is mainly in Japanese and English, but if you're lucky, you might encounter Chinese-speaking staff. Inside the hotel, there's a shuttle bus service directly to the airport and Naha city center (not part of the hotel's services), and it's usually on time. There's also a bus stop right outside the hotel, with apparently just one route, the 120, which generally meets transportation needs. You can't expect too much from a resort hotel, after all. It seems every room has a sea view, though perhaps with different angles and heights. Disposable amenities are also fully provided. After a two-day stay, my overall impression was good.
GGuest UserThe service was excellent, and the hotel environment was fantastic! The breakfast and dinner were standard buffet style, with above-average quality. However, the staff at the small shops might need more training, as they were unhelpful and seemed clueless, which is not the standard of service expected from a top-tier hotel.
MMin Jong LeeLocation
The hotel is conveniently situated on a side street just off the main road. It’s a quiet spot but offers easy access to nearby restaurants.
Service Issues
• Poor Communication: I arrived an hour before the 3:00 PM check-in time. While I understood that early check-in wasn't available, the staff directed me to a small, uncomfortable bench at entrance of restaurant to wait. It was pouring rain outside, and the seating was so poor I eventually chose to go out into the rain just to kill time. I later discovered a proper reception area with comfortable seating on the 11th floor—I wish the staff had directed me there instead of the hallway.
• Misleading Incentives: The hotel provides an information card stating that guests receive a 1,000 credits for skipping room cleaning. I opted out twice during my first stay but never received the credit. When I returned for a second stay and inquired about it, the receptionist told me that since I had already checked out, there was ”no proof” the room wasn't cleaned no credit can be provided. It’s small, but the lack of accountability felt deceptive.
Room Quality
On a positive note, the rooms are very spacious, which made the physical stay quite comfortable
MMiniyouI stayed here a few days ago, right when a typhoon hit. The staff were all wonderful. Yesterday, I was supposed to take a shuttle bus to the airport and had already bought a ticket. Luckily, a staff member informed me that the bus was canceled and directed me on how to get to the airport. I'm so grateful to her! The hotel environment is also beautiful.
Kkelvin.likes.cheeseHeartfelt Hospitality in Hoshinoya Okinawa ⭐️⭐️⭐️⭐️⭐️
Hoshinoya has long been renowned for its impeccable service, and my recent visit was yet another shining example of that legacy. The hospitality extended by every member of the staff was not just excellent—it was extraordinary. Their warmth and attentiveness are what truly set Hoshinoya apart.
Although my tight travel schedule only allowed for a one-night stay, and I sadly missed out on the many indigenous activities the front desk staff enthusiastically recommended, the experience was still deeply fulfilling.
From the moment I arrived, I was captivated by the breathtaking scenery. Watching the sunset from my room was pure serenity—I could have sat there for hours, soaking in the view without ever growing tired.
But what truly touched me was the care shown to my family, especially our 3-month-old infant. Before our arrival, I had informed the hotel via email that we’d be traveling with our baby. To our amazement, they had not only prepared a cozy cot but also thoughtfully provided all the cleaning essentials for baby bottles. It was a level of consideration that far exceeded our expectations—something we’ve never encountered at any other hotel.
One moment that remains vivid in my memory was when a staff member, herself a mother, kindly helped us carry our stroller and luggage up to our second-floor room. Later that evening, while dining at Bellezza—the hotel’s exquisite fine-dining restaurant—our baby fell asleep, and the staff graciously brought out a cradle so he could rest comfortably. I was genuinely moved. What other fine-dining restaurant would offer such heartfelt service? Bellezza, without a doubt, stands alone.
🌟 In the end, what made our stay so memorable wasn’t just the stunning views or luxurious amenities—it was the exceptional professionalism and genuine kindness of the staff. They made our brief visit feel like a homecoming, and for that, I am truly grateful!
GGuest UserMy girlfriend and I come from Hong Kong, and we’re honored to visit Okinawa for the first time, staying at your esteemed hotel for four days and three nights.
All the staff at your hotel are exceptionally friendly and eager to assist. Whether at the front desk, restaurant, or cleaning team, every colleague is impeccably polite. Even though our Japanese is nonexistent, the staff patiently communicated with us in English, which truly touched our hearts.
This time, I successfully proposed to my girlfriend right here at your hotel—sincere thanks to your hotel for creating such unforgettable and beautiful memories for us. Additionally, we absolutely loved playing with the parrot in the hotel’s basement; it’s so adorable and fun! We hope to see it again next time and have more joyful playtime with it.
We look forward to the opportunity to return in the future and share more warm moments together.
GGuest UserI booked this new hotel even though there weren't many reviews since it just opened in April 2026. As expected, the facilities were excellent. The room was spacious enough for four adults. When we arrived, the sofa had already been converted into a bed, which was a nice touch. The separate bathtub and toilet were convenient, and the amenities were thoughtfully provided, from cleansing oil to shaving lotion. There's also a free large public bath on the 18th floor, so you can shower there if you prefer. The 2000 yen fee for the swimming pool felt a bit steep for its size, though. The staff were friendly, and when checking in, they provided an induction-compatible pot, microwave-safe dishes, and disposable cutlery and chopsticks upon request. It's just one block away from American Village, which was an easy walk, and the night view from the balcony was beautiful. You can even get a good view of the fireworks show starting at 8 PM.
LLinyinaiFacilities: Hyatt's facilities are unbeatable, and the size is quite large for Japan. The breakfast selection was a bit limited and didn't change much over three days, but the food itself was delicious. The swimming pool is small, but better than nothing. The hot water temperature wasn't very stable at night, fluctuating quite a bit. And for some reason, the toilet lid kept falling down and hitting me. Other than that, everything else was fine.
Service: Couldn't be better. Every time we arrived by taxi, the trunk was opened before we even got out, and they'd even help us check if we'd left anything in the seat 😂. All the staff spoke excellent English.
Location: It's about 1600 JPY by taxi to the airport and around 5000 JPY to American Village. Kokusai Dori is a one-minute walk away, and there's a convenience store about 200 meters from the entrance. The pottery street across the road is fun to browse and shop. However, it's quite a distance from the port, the bus terminal, and Naminoue Shrine. I'd recommend staying closer to the bus terminal area. Kokusai Dori is a bit of a tourist trap for food, and there's not much else to see or do there.
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