Posted on Jul 5, 2026
Guest UserThe hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.
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Price per night fromIDR 1,405,571
Posted on Dec 10, 2023
kronodmo mulalaI had an enchanting two-night stay at this hotel, where the picturesque view of the river from my room added a serene touch to the experience. The included breakfast and dinner were nothing short of fantastic, offering a delightful journey through Japanese cuisine. The attentive service further elevated my stay.
The onsen was a highlight, boasting a spacious interior and a tranquil outdoor area. The immersion in the calming waters was a rejuvenating experience, and the overall ambiance added a profound sense of relaxation to my stay. Highly recommend for those seeking a blend of natural beauty, exceptional food, and attentive service.
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Price per night fromIDR 1,079,372
Posted on Apr 18, 2026
Natkarn
The room was super clean, well decorated and full equipped. The checkin process was easy. The hotel uses the machine for checking in and out. During my check in, there was a staff to facilitate me with it. The staff was really nice. They provided various amenity kits you can pick them up at the lobby to use in your room.
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Price per night fromIDR 2,036,752
Posted on May 19, 2026
Guest UserRoom is big & clean. Pillow not very comfortable. The shower room is small, good to have a shelf to put toilette. Staff are very friendly. They tried their best to communicate with us. Breakfast & dinner spread is very good. But almost similar range after 3 nights can be a little overwhelming. Onsen is good.
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Price per night fromIDR 1,760,942
Posted on May 6, 2026
Lyt RodilThe hotel is obe of the biggest in the area. We were fetched by the hotel’s van bexause it was raining. But it is walkable from the bus stop.
There is free coffee and snacks in the lobby area. And also free beer in the bar.
The onsens are very big and clean. Both public and private ones are super nice and clean. The private onsen did not have towels so make sure to bring your own.
Rooms are big and clean with the view of the creek or river.
Staffs are nice and approachable
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Price per night fromIDR 2,784,621
Posted on Oct 3, 2025
Guest User
The room was new and the service was good. You absolutely must try the complimentary 60-minute hot spring bath; although it's a large public bath, the environment is very comfortable. The location is a 3-minute walk from Suizen-ji Temple and about a 17-minute taxi ride from Kumamoto Castle. Breakfast and dinner were also delicious.
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Price per night fromIDR 1,060,808
Posted on Dec 28, 2024
Guest User
The resort location is accessible actually by bus from tateno 立野 station and the last bus is in the evening you may check the timetable online. We did not drive and leaving the accommodation is less convenient because all taxis were booked out but the staff was very friendly as to driving us to the nearby train station to continue our journey to Aso Volcano.
Service was good. The private onzen was amazing and we were able to use it for one hour. The public bath was good too but the amenities they provided inside were not as enough, eg they don't have comb for ladies and make up removing pads. Other than that, cleanliness was amazing and staff were friendly, rooms had amazing Mountain View's.
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Price per night fromIDR 3,768,521
Posted on Oct 4, 2023
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The dinner food is very rich and fresh, the breakfast is as delicious, there is Asu Shrine nearby, and the private hot spring is very enjoyable. Definitely come again next time.
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Price per night fromIDR 3,195,685
Posted on Feb 14, 2026|Queen Room (Standard Floor)
Guest UserJAL's service really deserves a thumbs up; many Chinese service industries could learn from them. My earring fell into the sink, and I'd pretty much given up hope. But the lady at the front desk and a gentleman went to great lengths to help me find it. I'm so grateful!
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Price per night fromIDR 1,336,618
Posted on Feb 20, 2026|Standard Room 1 Double bed
letsgowalkingNice room which is quite generous in size compared to a standard Japanese business hotel. Only a bit on the dark side, so could use with better or brighter lighting. Location is very near a tram stop but convenience stores aren't close and not many places to eat around there. There was a yakiniku place nearby but it was fully booked so I ate dinner in the hotel but honestly the buffet wasn't very good in terms of taste. The payment for the buffet was also not reflected in my IHG one account. There is a coffee machine in the lobby for guest use (free). The best parts of this hotel are the friendly and helpful staff and the size of the rooms.
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Price per night fromIDR 641,789