Posted on Jul 2, 2025
Guest User
The room was very spacious and comfortable, and the bedding – sheets, duvet covers, and pillows – was equally pleasant. It's conveniently located very close to the Vatican, with a taxi ride costing only 20 Euros. Each room comes with a balcony, and the air quality was quite good. However, the room temperature wasn't individually adjustable. It was 28°C (82°F) during our summer stay, and it got so hot that we had to wait until after 9 AM the following day for someone from maintenance to adjust it. There's a pool downstairs which seemed quite clean, but access isn't direct; you need to pick up a pass from the front desk first.
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Price per night fromAED 524
Posted on Dec 8, 2025
Togi the Travel addict 113
”A reaaalllyy frkn slow check-in” we waited like 30-40 minutes just to check-in. Otherwise Things were good.
Well, the village provides really clean and private houses for very affordable price.
***For everyone thinking about staying here, please mind that this place is very very far from the city, 2 bus line come & go to the city and if you miss one in the morning it has gap of 1 hour so might take so long for the next one.
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Price per night fromAED 331
Posted on May 31, 2025
Anonymous User
I recently stayed at this hotel and while there were a few positives, the overall experience was disappointing due to a series of overlooked details and frustrating issues.
To start with the good—the staff were great: friendly, helpful, and informative. They made an effort to assist whenever asked, and that hospitality was appreciated. The location was decent, about a 30-minute bus ride to the city center. It’s not exactly central, but manageable if you’re okay with the commute.
The room was reasonably clean upon arrival, but the quality of housekeeping declined quickly. A lotion stain I accidentally left on the shower floor was never cleaned, and instead of actually scrubbing the area, housekeeping simply placed a mat over it—as if to hide it. Initially, the room came stocked with two sets of towels, but after the first day, only one of each was replaced. While the booking was for one person, maintaining the original quantity would have shown a bit more care and consistency.
There were several small inconveniences that added up. For example, the room phone had no directory, so I had no idea how to contact the front desk or reach any services. On top of that, the air conditioning didn’t work for the first two days, which turned out to be because the previous guest had asked for it to be turned off, and it was never reset. It took me that long to realize I had to ask the concierge to enable it again. In a properly managed hotel, the AC should be reset and ready for the next guest without needing to make a request.
The continental breakfast was another letdown. The scrambled eggs were dry, lumpy, and had a strange grey tint. The bacon and sausages were cold, and orange juice was served in plastic cups. There was very little fresh fruit, and to top it off, they had a random speaker on the floor playing radio ads during breakfast—a strange and unpleasant ambiance for a morning meal. I’m glad I didn’t pay for breakfast for my entire stay, because it definitely wasn’t worth it.
The Wi-Fi was by far the worst I’ve encountered in any hotel. It disconnected constantly and, when connected, barely reached speeds of 5 Mbps. For a hotel in a tourist-heavy area, this is unacceptable and suggests a clear lack of awareness of guest needs—especially for travelers who rely on Wi-Fi to plan outings or stay in touch.
Noise was another major issue. The elevator makes a blaring siren-like noise when it opens, which woke me up every single morning. The walls and doors are paper-thin, making it easy to hear people walking or talking outside, and the doors slam shut loudly, adding to the disturbance.
Finally, while not the hotel’s fault, there were a few homeless individuals living around the property, which might make some guests feel uneasy, particularly at night.
All in all, while the staff were excellent and the location worked, there were just too many frustrating and avoidable issues—poor housekeeping, unusable Wi-Fi, subpar breakfast, noise problems, and a lack of attention to guest experience basics. I wouldn’t recommend staying here unless the hotel makes significant improvements across the board.
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Price per night fromAED 221
Posted on Apr 2, 2026
Sonya_theone
We've stayed at this hotel twice. The premium room and standard room only differ in size and the presence of a desk. The renovation is brand new, with a fresh and understated design.
The elevator operates silently but is slow. The soundproofing between rooms could be better, but if you just need a place to sleep while traveling and want to quickly depart from Termini for other parts of Italy, it's ideal and budget-friendly.
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Price per night fromAED 82
Posted on Jul 20, 2025
Guest UserAn Unforgettable Stay with Exceptional Service at Starhotels
Hello, I’m a traveler from Korea who recently stayed at Starhotels during a family trip to Italy.
Our 4-day stay in Rome was so wonderful that I felt compelled to write this heartfelt review as soon as I returned home.
This trip was our very first family vacation to Europe — with my mother and my son — and we spent the first three days in Rome at Starhotels. From the moment we arrived, everything exceeded our expectations: the excellent location, the spotless rooms, and most of all, the warm and thoughtful service from the staff made our stay incredibly comfortable. We were so satisfied that we decided to return to Starhotels for our final night in Italy. However, due to a mistake on my part, I accidentally booked the wrong date.
After completing a long 11-day journey through southern Italy, we returned to Rome exhausted — only to realize the booking was incorrect when we arrived at the hotel.
It was a stressful and overwhelming moment… until Mr. Tofael M., the manager, kindly stepped in to help us.
Before even fully understanding the issue, Mr. Tofael looked us — especially my son — in the eyes and simply said, “Don’t worry.I’ll find a solution for you.” Those few words brought such relief and comfort. In a foreign country, such a mistake can feel paralyzing, but his calm and genuine reassurance made a huge difference.
Even more touching was how Mr. Tofael and Ms. Paola S. at the front desk went out of their way to find a solution for us. Since the booking was made through an external site (not directly through the hotel), it was a complicated issue. Nevertheless, Mr. Tofael personally made multiple calls and followed up diligently until he was able to resolve the matter.
Thanks to his efforts, we were able to spend our last night in Italy exactly where we wanted — back at Starhotels, feeling safe and cared for.
As someone who has worked for years in global hotel chains in Korea and is still in the hospitality industry, I can honestly say that their professionalism and dedication truly stood out.
They are a model of what true hoteliers should be — and they absolutely deserve recognition and praise.
Without hesitation, I will choose this hotel again when I return to Rome. I also plan to recommend Starhotels, along with the outstanding service of Mr. Tofael and Ms. Paola, to as many people as possible through blogs, travel communities, and any platform I can.
Thank you from the bottom of my heart.
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Price per night fromAED 703
Posted on Aug 13, 2025
Guest User
Great location easy access across from Vatican entrance, to Metro - 10mins walk, or buses 5-8mins depending on the routes.
Great clean, comfort bedding, with nice working A/C for summer Aug 36-37 degC.
Use Google Map to get transportation reference, pretty the local use, but the bus schedule could be off, prepare to walk plenty.
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Price per night fromAED 343
Posted on Dec 28, 2024
Guest User
If there is no taxi, it is very inconvenient. If you are a free traveler who walks a lot, it is difficult to take the subway because the area gets dark quickly in the winter and the shopping district is far away. However, there is breakfast and dinner in the hotel and the accommodation was clean. The staff seemed busy. I want to stay there again next time.
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Price per night fromAED 358
Posted on Sep 29, 2025
Yulia Russ
This hotel just excellent with the great service and chek in at late night is really great.
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Price per night fromAED 345
Posted on Jun 16, 2026
JohnsonFComing from Rome airport, don't bother with Uber – it's easy to get misdirected to Parking B, which is for large business vehicles. Taxis are much more convenient; they don't use meters, it's a flat 55 euros. The hotel itself isn't huge, but it has everything you'd expect from a budget hotel and was much better than anticipated. There's a fountain outside that always attracts a crowd of tourists and local youngsters having a drink. Not far away, there's a food store with good ice cream too. It's a 10-minute walk to the Colosseum and 20 minutes to the Trevi Fountain. Taking a taxi through the narrow alleys isn't worth it; walking is better. A comfortable pair of athletic shoes will be your best friend navigating those uneven, perhaps millennia-old, cobblestone streets.
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Price per night fromAED 289
Posted on Feb 14, 2026
OuhuajiaoyuIt was quite a challenging stay. The requests I made in the booking were completely ignored. Upon arrival, we had to change rooms, which seemed to upset the front desk staff quite a bit.
A South Asian porter helped us with our luggage. I didn't have any small change, as I mostly pay with cards and rarely use cash, so I only gave him a 2 Euro coin as a tip. From that moment on, whenever he saw us, he showed absolutely no expression. I mean, it's not like I was going to give him a 200 or 500 Euro bill, right? Was it even worth that much?
The hotel breakfast was excellent. The room, although not as good as the original one after the change, was still acceptable.
The location is fantastic: just a few dozen meters from the train station, and there's an airport shuttle right outside. There are no issues with the location, and the area isn't as chaotic as some say.
The only problem is that all the staff had rather cold and indifferent expressions, making you feel, for a moment, like you weren't even in Italy! I won't be staying here again, even with its many advantages. I just don't want to deal with their attitudes!
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Price per night fromAED 640