Posted on Jul 20, 2025|Standard Room
Haoyun WangThe size of the room is specious with sufficient space for storing luggage, and the floor is very clean and comfortable to walk on with bare feet, so feel free to leave your shoe by the door. As for the bed, it is very large and comfortable, providing you the high quality of sleeping without any problems. In the bathroom, it is not only very elegant and clean, but also provides unlimited hot water with satisfying water pressure from two types of shower heads. Moreover, there is a mini fridge placed in the lower closet near the wardrobe, feel free to drink the two bottles of spring water prepared by the host or store your own drinks or unfinished meals. In addition, there is a small safe above the fridge for depositing your valuables.
In terms of the amenities on the ground floor, there is a high-end restaurant serving traditional English breakfast (e.g. egg benedict) in the morning, and the taste is fine. However, I am not a big fan of their lunch or dinner when you can have better options in nearby restaurants. Furthermore, there is a small bar just outside the restaurant. The Gym, coffee room and reception are at the LG level, and you will receive a 10% discount in the coffee room after check-in.
The location is very close to the city center, train station and several main attractions such as the cathedral and castle.
Overall, I enjoy my two-day stay very much, the price of the hotel is very cost-effective in terms of the four-star standards, providing an unforgettable experience for both tourists and business travelers.
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Price per night fromTRY 6,927
Posted on Dec 30, 2023|Standard King Room With Sofa Bed
Guest UserThe hotel was exceptionally clean and the staff were very helpful. Breakfast was good and we were able to take our dog for a small additional fee. We will return.
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Price per night fromTRY 3,901
Posted on Mar 8, 2026
Winnie12345686I've stayed at this hotel many times, and I chose it again this visit. It's centrally located, making it convenient to get anywhere, and it's also close to the train station. The breakfast is excellent. The environment is clean, and the staff are very friendly and enthusiastic. I'll definitely be back again.
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Price per night fromTRY 6,366
Posted on Apr 22, 2026
Guest User
last minute booking, great service, lucky enough to be upgraded to a lovely room, really friendly staff. Food and drinks reasonable.. spent time in Spa which was very relaxing and just what we needed. Had a look round new entertainment centre . The driving range and facilities is great, will Definately be taking a return visit.
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Price per night fromTRY 5,918
Posted on Jan 21, 2026
thewalkingwanderer
Was a romantic get away, found that the drinks are expensive inside the hotel. we never ate at the hotel, as there is a couple of nice pubs close by. the staff were friendly, THe place is a bit of a maze but cool. they do run daily tours but its best if you book up in advance as when we tried to do day of the tour no availability. it is run via a 3rd party not the hotel itself.
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Price per night fromTRY 3,815
Posted on Jun 12, 2024|Standard Twin Room
Guest UserI have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff
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Price per night fromTRY 3,652
Posted on Dec 16, 2024|Compact Room
Guest UserThe hotel is located in the service area so parking is free. The room is compact but clean and comfortable, with complete facilities and high cost performance. Overall, I am very satisfied
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Price per night fromTRY 2,757
Posted on Jan 1, 2025
Guest User
Absolutely spotless and finished to a high standard. Decor is modern and appealing throughout. Staff are helpful. Lovely restaurant and fantastic coffee served there. The only slight issue I would say, is that you can hear guests in the next room very easily and this isn’t desirable for obvious reasons. We sadly ended up with very noisy guests in the room next to us the first night we stayed and this caused considerable disruption to our sleep pretty much all night. Saying this, we didn’t notify the staff though (so they may have been able to help) as there was no phone in the room. The next night was fine and completely silent so this would be dependent on who you have staying near you.
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Price per night fromTRY 5,293
Posted on Dec 31, 2025
Guest User
The hotel has a very good location, which is definitely a plus and makes it convenient for exploring the area.
However, we were disappointed by a few additional charges. Bathrobes are provided only for an extra £8, and the hotel parking is also paid, which was not very convenient and added unexpected costs to the stay.
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Price per night fromTRY 6,742