Amazing place! The reception is fabulous and the menu looks amazing! It's situated right next to a golf course so plenty of nature to explore. Staffs were friendly, rooms were cosy and comfy, good amenities too!
We stayed in a deluxe garden room, which was spacious but ultimately disappointing given the high price point. The layout was awkward and not very user-friendly—there were no plug sockets near the bed to charge phones, and the room lacked air conditioning, making it uncomfortably warm and stuffy. To make matters worse, the window/door was broken, so we couldn’t ventilate the room without compromising security. Since it opened directly onto the golf course, guests and golfers were frequently walking past, which also raised privacy concerns.
Unfortunately, the room offered very little privacy unless the curtains were drawn—however, the lighting inside was quite poor. Sheer or net curtains would have made a big difference. Surprisingly, for a 4-star hotel, the room lacked basic amenities: no mini fridge, no bathrobes or slippers, no face towels or facial tissues, and the bathroom toiletries were extremely basic. Even the ironing board was old and difficult to use.
Staff did attempt to fix the door/window and provided a fan and extension lead, but these were temporary solutions at best. After some back and forth, we were finally upgraded to a better room, which made a big difference.
On a positive note, the grounds, spa, food, and overall service were lovely. Just a word of advice: avoid booking the deluxe garden room—it doesn’t live up to expectations.
My stay at this Premier Inn was excellent! The service was friendly and attentive, making me feel welcomed throughout. The facilities were clean and well-maintained, with a comfortable room. Conveniently located near the train station and just a short distance from multiple bus stops with many routes. It is located right next to Millennium Square, which features a variety of restaurants!
Highly recommend this hotel for an enjoyable stay!
The picture was taken in the Millenium Square.
The size of the room is specious with sufficient space for storing luggage, and the floor is very clean and comfortable to walk on with bare feet, so feel free to leave your shoe by the door. As for the bed, it is very large and comfortable, providing you the high quality of sleeping without any problems. In the bathroom, it is not only very elegant and clean, but also provides unlimited hot water with satisfying water pressure from two types of shower heads. Moreover, there is a mini fridge placed in the lower closet near the wardrobe, feel free to drink the two bottles of spring water prepared by the host or store your own drinks or unfinished meals. In addition, there is a small safe above the fridge for depositing your valuables.
In terms of the amenities on the ground floor, there is a high-end restaurant serving traditional English breakfast (e.g. egg benedict) in the morning, and the taste is fine. However, I am not a big fan of their lunch or dinner when you can have better options in nearby restaurants. Furthermore, there is a small bar just outside the restaurant. The Gym, coffee room and reception are at the LG level, and you will receive a 10% discount in the coffee room after check-in.
The location is very close to the city center, train station and several main attractions such as the cathedral and castle.
Overall, I enjoy my two-day stay very much, the price of the hotel is very cost-effective in terms of the four-star standards, providing an unforgettable experience for both tourists and business travelers.
More like a club 18-30 experience.
The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise.
I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules.
On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement.
If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.
Beautiful hotel around the corner from Beamish site,very clean,room good size with bath and shower, food and drink beautifully presented,staff superb, walking paths for all capabilities of you want a stroll
Amazing hotel, perfect location for shopping at the Metro Centre. Fantastic breakfast with good quality ingredients. Also a steam room and swimming pool. The price was really cheap, considering everything on offer. Highly recommended for a short stay.
Very nice hotel with very good service. Car parking for a fee. Lift was out of service on the days we stayed. Staff helped with luggage assistance to the rooms since lift was out of service. Good location with short walk to Durham Cathedral.
We were put in a very small room on the 3rd floor. The lift only goes to the 2nd floor. The lift that goes to the 3rd floor was marked out of order. We are both in our late 70s and had to carry our bags along a corridor and up about 40 stairs. No member of staff offered to help. As we were going to check out we noticed a member of staff using the lift to the 3rd floor.
We were overwhelmed by the friendly staffs and the rooms are decent, clear and modern.
Shower is strong and hot, the surrounding area is very quiet and peaceful.
I am happy to have chosen the Bowburn Hall Hotel.
Very Good
74 reviews
8.4/10
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KRW 129,160
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8.4/10
Very Good
Third visit to Walworth Castle, didn’t disappoint, service excellent, atmosphere pleasant, and food top quality.
The location was great and easy to access. The room was very spacious, clean and tidy. Everyone was warm and helpful. Breakfast is good with good selection of choices
Very nice and historical hotel, quite a bit of a walk to get to our room though. Also had issues with the stairs in the hallways, quite inconvenient to get our bags to the room
Absolutely spotlessly clean. Room was wonderfully spacious and thoughtfully laid out. Perfect for short stays, price was excellent considering others in the area. Would highly recommend.
The rooms were very nice and the staff very accommodating. They had great breakfast options and the food and coffee were excellent. I highly recommend Cbh Hardwick Hall Hotel if you are looking for a beautiful and peaceful place to get away. The grounds are beautiful too.
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