Hotel Impero Rome

Close to the train station, safe environment, there's a Carrefour nearby, and famous attractions are within walking distance, so it's really convenient for transportation

They have everything you need. Small room but it's ok and clean

Well located, very clean hotel, and really good breakfast. Amazing view from the window!

Book this if u want experiences like: To have a room to carry all 25 kg+ luggage by 15 STEPS ! NO LIFT ! & key holder weight feels above 2 kg. The staff wasn't trained to help the guests in their luggage.

It was a nice stay with a balcony.

Very disappointing experience. Unacceptable poor hygiene and ineffective service! I had a two-night reservation at Hotel Impero Roma. On the second morning, I found a bed bug in my bed. This is a serious hygiene issue — finding one strongly suggests there may be more. Bed bugs can cause significant problems for travelers if brought home, leading to expensive and time-consuming treatment. I immediately informed the hotel. They offered either a room change or a refund for the second night. Since I no longer felt comfortable staying, I checked out that same morning and requested a refund for the unused second night only. I did not ask for a full refund. It has now been several days, and I still have not received the refund. Trip.com informed me they contacted the hotel, but the hotel said the weekend delayed their response. It is now midweek, and there is still no resolution. The refund process has been extremely slow and frustrating. The facilities are also very old, with broken walls and damaged furniture. I tried to be understanding, as Rome is an old city, and I can accept vintage charm — but hygiene is non-negotiable. Bed bugs are unacceptable. I am still waiting for the hotel to process the refund and handle this matter responsibly.